Software house / software factory
Projects, maintenance and recurring contracts — margin by customer and by hour.
Where to start in your industry
Customer deliveriesChangelogCommunication of improvements and fixes to customers: what changed, when, and what it means for them.Customer deliveriesReleasesDelivery versions and packages: what goes into each version, publication status, and link to tickets.Integrações e extensõesMy extensionsThe third-party extensions installed on this tenant and what each one accesses. It's the consent control panel: for each extension you see …Integrações e extensõesPartner portalThe workspace for the channel PARTNER (Referrer, Certified Implementer, or OEM). On a single READ-ONLY screen: the PORTFOLIO (the tenants t…Today's workSprintsIteration planning: team capacity, sprint tickets, and tracking of what fit (and what didn't).OperationsPrioritization (WSJF)The backlog in the order the calculation recommends: value, urgency, and risk reduction add up to the cost of delay; effort divides it. The…OperationsReadiness (DoR/DoD)What needs to be resolved for a demand to ENTER a stage, and completed for it to LEAVE. It becomes a checklist inside the demand itself — a…OperationsSquad roomsA room is a SLICE of the work plus that team's agreements. This is where it's decided what the big screen shows and what it leaves out.
First steps
Just arrived? This is the path — in order.
Ask in your own words
This is how Tenkai answers: step by step, saying which screen the answer came from.
How do I bill the hours beyond the contract?
- Open Contracts and check the month's usage.
- Create the billing proposal for the overage.
- Once approved, it goes to invoicing.
From: Contracts · Sell guide · check it on screen before moving on
How do I settle an invoice paid with interest?
- Open Accounts receivable and find the invoice.
- Click Settle.
- Enter the amount paid, the interest and the date.
From: Accounts receivable · Receive guide · check it on screen before moving on
How do I open the POS register?
- Open the POS and enter the change float.
- Press F2 to start the sale.
- At the end of the day, close with the count.
From: POS · Deliver guide · check it on screen before moving on
Guides by topic
All screens by topic →S
Sellfunnel, proposals and market
Contract trackingTax reformConsistency checksClientes para chamar hojeSales Cockpit (sales force)Customer SuccessValue proposition canvasMarket intelligence (GIGA + KIQs)eSocialKey questions (KIQ)Personas & JTBDFinancial transactionLiving segmentationMarket segmentInformational topic (GIGA)EmployeeBlog & SEOE-mail campaignContractPush campaignsGrowth StudioCampaign ROIMeeting schedulerCommercial cadencesSales dashboardReadiness (DoR/DoD)Pipeline (kanban)LeadsScheduling linkMercadoOpportunitiesPerfil de cliente idealSales proposalsProspecção
See all 34 articlesD
Deliverwork, projects and hours
Ativos instaladosInspeção em campoLaudosLocais do clienteModelos de inspeçãoNão conformidadesParque e conformidadeGroup unitsShipping centerHomeOwn fleetAI Transparency CenterVertical readinessCustomer mapTenka AcademyTechnographic radarPicking TVNetwork referralsSession packageServices marketplaceRepasse aos profissionaisSOC2 evidenceChangelogReleasesAnti-dumpingInvestment caseCertificado de transaçãoSpinning floorCotton purchasingContaminationCotton contractsCrop contractsYarn costSpinning energyFabric testsQuality specificationBales with HVIPrice triggersFX hedgesYarn laboratoryImported fibre reportCotton lotsSpinning maintenanceYarn marginEnergy readingsFX deskLaydownsMachine monitor connectionsImported yarn parityTest planSpinning maintenance plansIndexed yarn pricesLint receiptsQuality complaintsRegulagem por loteFreight routesPercentile scaleRégua de produtividadeTeam agendaWhistleblower managementLog hoursTeam CapacityGrade semanal de horasMy agendaResourcesFleet equipmentTrust documentsMeeting notesSerialized unitLabor accrualArticle companionsArtigos planosCatálogo de defeitosDye-house billingDefeitos da revisãoDefeitos vistos pela câmeraKnitting panelPeças cruasProduced × resoldProdução do tear planoProduction by machineArticle yarn recipeFabric inspectionRib by customerRolos de urdumeDye-house scorecardKnitting showroomThird-party service tablesKnitting machinesTeares planosTecelagem planaConversationsBase de conhecimentoInboxTeam ceremoniesChamadosTicket dashboardTicketsCompany documentDocuments (GED)Received emailsCase fileTicket kanbanData portabilityMy weekFlow metricsWhat I'm accountable forLegal deadlineProcessos e casosRégua de prazosSquad roomSprintsPublic calibrationPrioritization (WSJF)Readiness (DoR/DoD)Production log entryCell balancingFashion knowledge baseBiblioteca de operaçõesBolsa da redeCaminho críticoOpportunity itemsCertificationCertificaçõesCollection (sheet)CollectionsCommodities e energiaComércio exteriorDefeitos da inspeçãoTime-clock dayDrawbackEPR têxtil por paísWarehouse locationsPlatform parametersTax × physical × rollsVisual managementExternal processingShop-floor hours and NRMulti-skill lineTrace timelineKnitting and fabricCustomer materialLabel templatesCutting orderLocalization by tenantProduction order (sheet)Warehouse panelPieces per sewerCollection plan (sheet)Plano das facçõesPlano de corteIncentive planCollection plan and analysisMulti-skillingGarment pricePrices per pieceForeign trade process (sheet)Production processProduction process (sheet)Produce rightFunnel stagesTrend radarRastro do loteProduction resourceRede de facçõesOutsourced processing shipment (sheet)Remessas recebidasFabric rollsTrendTestar e reporProject StudioAI evaluationKudosProgramsProjectsBuy from the networkContagem programadaYear in reviewEnablement kitProcess mining (the real flow)Sector benchmarkEtiqueta de composiçãoComposition label (sheet)Emission factorsAdoption scoreboardAgent catalogForecast via APIReceived invoicesBusiness graphReferência pela fotoABC curveShipping packing listRegional nowcastingTransferência entre lojasAcabamento da partidaAdições da partidaCores da estampaEstampasItens da receitaLab dipsDyehouse panelDyeing batchesQuímica restritaDyeing recipesTentativas do lab dipTolerâncias de corPayment termsConsignment and approvalPartner HubEncomendasProcess documentsTextile chain map5W2H action planForeign exchange
See all 214 articlesG
Get paidmoney, tax and collections
Cockpit de ContratosContractsRoyalties de licençaTax assessmentBlock KSankhya connectorPacking listExportar lançamentos para o contadorOutbound NF-eOwner's scoreboardGlobal agendaAutomationsAccountant PortalSponsor approvalReforma tributária — simulador IBS/CBSAssisted operationTrial balanceBalance SheetPost the monthAccounting P&LGeneral JournalFixed AssetsGeneral LedgerSettlement between familiesMonthly money talkHousehold cash flowThe household’s futureFamily income taxHousehold budgetApproval limitsApprovalsBank reconciliationAutomation radarEmployee's salary movementReleaseMonthly closingFinancial transactionsMultas do varejistaRecurring rulesPartner brand (OEM)Default riskPartner Balance (running account)
See all 42 articlesK
Knowresults, cash and simulations
Extension revenue sharePurchase ordersAsset custodyStock movementsPurchase quotesNF-e receivingAcademia TenkaAlocação na faltaDigital Employees OfficeGroup chain cockpitIndicator cockpitHow do you feel about money?Key per tenant (BYOK)Size grid and storeDigital BuyerHealth Score + CFO letterIndicatorsJornadas guiadasMapa IFRS — revisar naturezasMapa do TenkaClinical scheduleIntegration webhooksDigital books (SPED)IFRS statement (consolidated)Pílulas da contaExtensions App StoreMonetization dashboardAccount view (360 client)Painéis (BI)PainéisBI reportReports (self-service BI)Experiments (A/B)Inventory dashboardDebt renegotiationsFinancial AlertsMonth's cashWorking capital (Fleuriet)Cards and checks360 TowerExtrato diárioCash flow statementFlow by natureHelp itemBudget by packagesValue Creation (EVA)Management P&LConnectorsIncome Statement by PackagesDemonstração IFRS (consolidada)Plan migration simulationProduct revenueProfitabilityValue Added Statement (DVA)Investment AnalysisTeam journeyCFO CalculatorsCenáriosScenarios (what-if)Comparar cenáriosDossiê de investimentoMargin ForecastingLegal tablesField measurementAccountant's kitImplementation JourneyProfitability simulatorStructure simulatorRegime simulatorMirror monthÁrvore de valor
See all 71 articlesG
Growmarket, network and capital
Purchase suggestionPartner scoreboardScoreboard of scoreboardsNext betTenka IndexAnchor partnerAnchor networkLocal electronic invoicingHarvest scorecardCredit scoreTime trackingTender radar criteriaRadar products and signalsDeliveries by regionSalesperson portfolio
See all 15 articlesI
Improveprocesses, strategy and people
Porter's 5 ForcesSWOT AnalysisScenarios and trendsOrganizational coherenceValue CurveExternal factor (scenarios)BCG MatrixAnsoff MatrixPositioningVRIOPayroll periodConvenções coletivasEmployee costProfit DistributionLoans and advancesSalary movementPayroll by periodVacationSandbox environmentReturnsIncidentsSprint developerWorkflow transitionCaixa de entrada dos funcionários digitaisAccountant's cockpitMy hiresProprietary credit scoreAuditor package (SOC 2)Agent builderPartner's userTrust CenterTeam memberToday's queueSAML (single sign-on)Board TableScheduled questionSLA ruleChangelog itemPartner's movementCounted items360 Company TourTrazer o que você já temWorkflow statusProduct packVitrine do Tenka9-box and calibrationPerformance reviewPeer reviewClimate & PulseNew HiresCompany cultureTerminationsFeedbackIntegration — onboarding and offboardingMy PLRKudos wallOrg chartIDP — Individual Development PlanPLR Program (profit sharing)Roles and autonomyLeadership pipeline1:1 preparationProfit-sharing programWiki pageTeam radarRecruitmentCulture ritualsStakeholders (SPICE)Reading tracksCompany WikiDRE tree viewCentral LGPDAdvance receivablesEmail queueService order mapLGPD management (old address)Error logSDCA routineRisk matrix (old address)Data migrationPrivacy and data subject rightsROPA — processing mapRetenção e expurgo (LGPD)Process AS-ISAgile CoachValue ChainCustomer 360Service orderMCP ServerContext mapOperação assistidaTenka BoardMacro-process prioritizationDigital ReconcilerCustomer personasProcess breakdownsSynchronizationAGM (management ceremonies)AmbidexterityAGM DeckESGEmergent StrategyCompany IdentityStrategic indicatorsNew Products LabStrategic mapGoals that SeedEmployee capacityQuarter OKRsStrategic objectivesStrategic pillarsGuided Business PlanStrategic plansPlaybooks
See all 114 articlesOnline sales channelsCustomersEDI com o varejistaExcursõesSales FunnelsProduct groupsLoja virtual e liveTeam targets and commissionsMinhas lojasContract templatesModelos de documentoLoss ReasonsClub tiersO que remarcarPDV — frente de caixaBusiness partnersPedidos nas lojasProductsCommission rulesSales representativesPrice lists and promotionsTagsExchanges and store creditGift cards and rewardsVendas do caixaInventoriesBill of materials (BOM)Release limitsCredit cardsCost centersBank accountsAnnual household billsRental contractsApproval delegationsHousehold debtsResult Center StructureCategory structureCard statementsSuppliersProperties and assetsInvestmentsFamily goalsFinancial categoriesStock exchange tradesParticipação societáriaNet worthCategorization rulesInvoice typesUnidades do grupoAccounting classificationLedger accountObrigações fiscaisChart of accountsElectronic powers of attorneyTax regimePositionsEvaluation cyclesEvaluated competenciesCorporate ownership dataPayroll charges by employment typePayroll eventsEmployeesPartners (shareholders)Actuarial balance sheetEquity ownershipVirtual headquartersOrders sent to the ERPMy extensionsPartner portalTicket automationsCalendarsClassificação do statusTeamsRoles and costsSLA policiesSquad roomsTicket statusTicket templatesTicket typesHome (new version · pilot)Ticket workflowsConnected help screenPlatform accessWhite-spaceTemplate itemAssistente fiscalShippingPosition bandBlog — WordPress connectionEmail inboxWhatsApp ChannelsTag linkAPI keysSharing with the partnerBilling integration (Asaas)Acquirer reconciliationTenant settingsCorporate documentAI consumptionConsumo do WhatsAppCorporate eventDistribution itemMy companies (group)Approval eventsCalendar holidayRisk matrixMapa por verticalFront-end telemetryMy subscription (Tenka plan)My PreferencesO que muda e quandoAI planSales ordersRecertificação de acessoBidding radarTenkai no siteStorage usageUsers and access groupsWebhooks (outbound integrations)Campos do cliente (Studio)Portfolio (prioritization)ValuationMigrar de outro sistemaMigrate from previous systemNetwork Templates
See all 125 articlesPurchase requisitionsThe whole-business mapCausal engineDeveloper sandboxModel governancePartner OEM profileActuarial coreDigital twin (what if…?)Reconciled forecastResults certificateCadastro próprioCompany fieldsCampos das telasFlow by natureTenka mapMatriz de acessosStudio de ObjetosService on your phoneProduction orderSpinning floor on the phoneRental fleetSession packagesClaim denial trackerWarehousesTimelineField service orderPrice per outcomeCapital scoreboardRentalAbrir chamado pelo celularLog hours (mobile)Aprovar amostraAprovar pelo linkProjectApprovals (mobile)Atendimento no celularPanels (BI)Records and settingsCapacidade do funcionárioShop floor on the phonePiggy bankWarehouse handheldConheça o TenkaContagem no celularContato do fornecedorDaily statementDemonstração nominalDespesas e reembolso (celular)Treasury contractsDocumento societárioEntregas (celular)Etapas do funilValue treeExplorar dadosFaixa do cargoCompare scenariosIntegration connectorEmployee absenceConnector monitoringAxis hubQuality inspection (mobile)Inventory on the phoneInvestment dossierToday's visits (mobile)Item de templateDeliveries (mobile)Panel (form)Itens da requisiçãoPDV — checkout frontOperation railsI spent somethingScenariosTime clockGuided journeysAgenda on mobileMy piecesPanelsMovimento do parceiroWhat's new on mobileLGPD ManagementPack do produtoPipeline pelo celularPontoPor que o TenkaQuem me deveProfitability X-raySubscription receiptRegra de SLASales rep on the phoneSummary on mobileRégua de prazos (mobile)SegmentationSeparação na lojaProjected cashTenka on MobileTenkai on mobilePredictabilityUsuário do parceiroVisitas do dia (celular)
See all 99 articlesPortals and access
Everything Tenka opens beyond your team: the password-protected customer portal, the pages that arrive by link, and the doors for other systems.
Customer portalProjects, contracts, tickets, finance, documents and Tenkai, under your brand · Your customer, with a password
Approval by linkAnyone with the link
Proposal by linkAnyone with the link
Supplier quotationAnyone with the link
Sample approval by linkAnyone with the link
Report by link (customer acknowledgment)Anyone with the link
Appointment confirmationAnyone with the link
Public schedulingAnyonePublic formAnyoneWhistleblowing channelAnyoneAPI documentationAnyoneExternal agents channel (MCP)System with a key
Agent-to-agent channel (A2A)System with a key
SCIM provisioningSystem with a key
Team channel (Slack/Teams → ticket)Only the app itself
Status pageAnyoneOn your phoneTenka installs as an app from the browser: on iPhone, Share › Add to Home Screen; on Android, Chrome menu › Install app. The customer portal too.
News
Version 1.102.0: what changes your day.
Checkout by keyboard: discard the cart and switch withdrawal and top-upAt the checkout, Shift+F8 discards the whole cart asking for the reason, and the register stays open; above the cancellation quota it asks for approv…
Loom production now moves stockWhen you save the loom shift, the yarn consumed leaves stock and the fabric produced comes in. If the production order already makes that movement, e…
More yarns and articles to choose from in productionThe yarn and article lists in Loom production and Yarn consumption per article now also show covered yarn, velvet and pile fabric, and coated fabric.
Imports are logged and the preview is readableWhoever confirms an import leaves a record in the audit trail: who, when, how many rows and from which file. The import preview now scrolls sideways …
What is changing in technology, business and regulation, and what Tenka already does about it. Reviewed every version.
Get to know Tenka
Is it for my company? Does it work with what I use? How much does it cost?
Start with your industry guide
Pick an industry on the leftOr search by what your company does. Each industry brings the help for the screens it uses and the implementation guides.
For your industry › Software house / software factorySoftware house / software factory
Projects, maintenance and recurring contracts — margin by customer and by hour.
18 screens with help for this industry.
For your industry › Field services with inspection and reportsField services with inspection and reports
Lifts, fire extinguishers, lightning rods, HVAC and the like: the installed base at each customer, the inspection route by equipment type, preventive work generated from the plan, and reports with an expiry date that warn before they lapse.
73 screens with help for this industry.
For your industry › Consultoria e serviços B2BConsultoria e serviços B2B
Consultoria, assessoria e agência: contrato, horas e entregas por cliente.
For your industry › Retail and rentalRetail and rental
Retail, distribution or asset rental — inventory, sales, deliveries and leasing.
2 screens with help for this industry.
For your industry › Comércio varejistaComércio varejista
A loja que vende no balcão (PDV) — de roupa, calçado, materiais, papelaria, qualquer varejo — e talvez também por pedido, com troca, vale e maquininha de cartão.
For your industry › Distribuição e atacadoDistribuição e atacado
Quem compra, armazena, separa e entrega: distribuidor, atacadista, operador com armazém e frota ou transportadora.
36 screens with help for this industry.
For your industry › Healthcare — clinic / practiceHealthcare — clinic / practice
The clinic's financial management: a schedule with no clash of practitioner, room or equipment, prepaid session packages, insurer claims that turn into receivables, and a routine for recovering denied claims.
5 screens with help for this industry.
For your industry › Light industry / manufacturingLight industry / manufacturing
Make-to-order production — planning, production orders, inventory and cost per product.
For your industry › Textiles — spinning, knitting and garment makingTextiles — spinning, knitting and garment making
From bale to garment: alternative units of measure, size × colour grids, rolls by weight, outsourced processing (dyeing and sewing shops), laydown and cutting orders.
148 screens with help for this industry.
For your industry › Law firmLaw firm
Lawsuits and matters with stage and owner, a tracker for statutory deadlines (overdue, today, D-7), fees by contract and hours by timesheet.
5 screens with help for this industry.
For your industry › Family financesFamily finances
Family finances: budget, cards, investments, real estate and each person's income tax.
94 screens with help for this industry.
Implementation guides
Step-by-step playbooks by type of operation: which screen to fill in, in what order, and what to check before moving on.
Textile chain — the whole group and one guide per link9
Cotton gin + Spinning + Knitting and weaving + Dyeing and finishing + Apparel manufacturing + Sewing contractor + Clothing storeOpen the roadmapCotton ginOpen the roadmapSpinningOpen the roadmapKnitting and weavingOpen the roadmapDyeing and finishingOpen the roadmapSpinning + Knitting and weaving + Dyeing and finishingOpen the roadmapTextiles — spinningknitting and apparelOpen the roadmapApparel manufacturingOpen the roadmapSewing contractorOpen the roadmap
Other industries20
Software houseOpen the roadmapField services with inspection and reportsOpen the roadmapAccounting firmOpen the roadmapConsultingOpen the roadmapHR consultingOpen the roadmapRetail and rentalOpen the roadmapRetailOpen the roadmapGrocerybakery and butcherOpen the roadmapDistribution and wholesaleOpen the roadmapImporter and foreign tradeOpen the roadmapHealthcare — clinic / practiceOpen the roadmapClothing storeOpen the roadmapLaw firmOpen the roadmapFamily — personal financesOpen the roadmapFashion designOpen the roadmapTecelagem planaOpen the roadmapEstratégiaOpen the roadmapTenkaiOpen the roadmapProcessosOpen the roadmapSoftware house + HR consultingOpen the roadmap
Customer portal
How to use each portal screen: orders, invoices, tickets, reports and access.
Open a ticketDescribe what you need; the ticket reaches the support team at once.Company accessWho in your company logs in to the portal and what each person sees.SearchFind any order, invoice, ticket or document by number or a word.Equipment complianceThe equipment serviced by the supplier, with report, validity and open items.ContractsYour active contracts, the hour bank and what has been invoiced.ConversationsTalk directly with the supplier’s team, with the history kept.DocumentsInvoices, contracts, reports and other files the supplier shared with you.BillingYour invoices and bank slips: what is open, overdue and already paid.Portal homeA summary of your relationship: what is due, what is in progress and what needs your answer.My profileYour contact details, language, currency, password and two-step verification.My benefitsYour level in the loyalty programme, your points and what you can redeem.My ticketsEverything you asked of the supplier, with number, status and deadline.My ordersWhere each order is: received, being picked, invoiced, on its way or delivered.NotificationsThe supplier’s notices and what you want to get on your phone.What’s new in the portalWhat improved in your portal, version by version.New orderBuild the order from the supplier’s catalogue, with your price, the size/colour grid and what is available.Legal casesThe cases the firm handles for you: stage, next steps and documents.ProjectsThe progress of the projects the supplier delivers to you, step by step.ProposalsThe proposals the supplier sent for you to accept or decline.Yarn qualityThe certificates (CoA) of each yarn lot you bought, with the tests and the accepted range.Renegotiate invoicesBundle overdue invoices into a new instalment agreement, without calling anyone.ShowroomThe supplier’s showcase with photos by colour and your price, to order without leaving the portal.TenkaiAsk in your own words about orders, invoices, tickets and reports.
Integrations
What talks to Tenka without typing twice. Each integration is switched on under Integrations, inside the system, by whoever administers the account.
ERP connector (Sankhya, RM and others)Mirrors your ERP's records and finance into Tenka, with reconciliation there × here.
Team channels (Slack, Teams, GitHub, GitLab, Zapier)Notifies the team channel when something happens, opens Git issues and takes requests and questions through /tenka.
WebhooksNotifies YOUR system when something happens here (bill paid, ticket opened…).
Public API (keys)Keys for external systems to read and write through the API, with scopes per key.
MCP (external agents: Claude, ChatGPT)Lets an external agent (Claude, ChatGPT) query the account with the same permissions as a key.
WhatsAppOfficial channel for billing, notices and conversation with the customer — approved template per language.
E-mail from your domain (own SMTP)Your account's e-mails (portal, proposals, reports) leave from your server, with your sender.
Corporate login (SSO/SAML)Your users sign in with the company password (Microsoft/Google) — no separate Tenka password.
Connected apps (OAuth)Apps authorized to act with the permissions of whoever consented — each one revocable.
NFS-e (service invoice issuance)Issues the NFS-e with the city hall through an aggregator — token per company, cost per invoice.
For developers: API documentation, OpenAPI, SDK and agents (MCP/A2A)
Plans
The same records that issue your invoice: the published price is the price you are charged.