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Tenka Help Center › Customer portal

Conversations

Talk directly with the supplier’s team, with the history kept.

1min read

1What it is for

For quick questions that do not need a ticket. If the subject grows, the team turns the conversation into a ticket.

2How to use it

  1. Use New conversation and type the message
  2. The reply shows here and in the notification
  3. End the conversation when the subject is solved