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Implementation guide — Family — personal finances
The step-by-step to bring a Family — personal finances operation into Tenka (Brazil), built from the modules it uses: 71 steps, about 20 h 40 min of work.
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1What Tenka does for this operation
Each module in the suggested package shows its status in the country. The vertical suggests the modules; the account plan is what unlocks the screens.
Week 1Brazil
Country: Brazil is Tenka's in-production country: invoicing, payroll and banking work through the country's adapters.
- Tenant settingsaccount menu (your avatar, at the right end of the top bar)Tenant settingsWhat to check: legal name, CNPJ, state and municipal registration and the tax regime — they appear on every invoice · Who does it: Account administrator · Time: 15 min
- Outbound e-invoice (NF-e)DeliverSales and shippingOutbound e-invoice (NF-e)What to check: a test invoice in the test environment, with key, protocol and status · Who does it: Finance · Time: 30 min
- Tax assessmentReceiveUp to date with the governmentTax assessmentWhat to check: the month's tax assessment checked by the accountant before paying the payment slip · Who does it: Accountant · Time: 30 min
- ReceiveUp to date with the governmenteSocialWhat to check: the payroll events checked before sending · Who does it: Accountant · Time: 30 min
- Connected accountsReceiveMoney on the moveConnected accountsWhat to check: if the bank has Open Finance, the connected account: the statement and balance arrive on their own; the bank account connected through Open Finance, if the bank offers it; if the bank has Open Finance, connect the account: the statement and balance start arriving on their own · Who does it: Finance, Whoever looks after the household accounts · Time: 50 min
How to make up for the missing adapter
- Service invoice in a city hall that the issuer does not cover yet: issue it on the city hall's portal and record the invoice number on the receivable — finance and margin do not depend on the issuer.
- Bank without Open Finance: import the statement (OFX or CSV) in Bank reconciliation once a week.
Week 1Manages the assets of a person or family
Operation format: The finances of a person or family: cards, accounts, investments and net worth. Your industry's block and the modules' blocks bring the rest.
- Credit cardsRegisters and settingsFinanceCredit cardsWhat to check: each card with its limit, closing day and due day · Who does it: Whoever looks after the household accounts, Finance · Time: 35 min
Week 1Finance module
What this module does: The operation of money: transactions, reconciliations, approvals, renegotiation, closing, accounts and financial registers.
The steps below apply to every company that uses the module; your industry's block adds what is specific to your operation.
- Bank accountsRegisters and settingsFinanceBank accountsWhat to check: each account with the opening balance at the cutoff date; each family account with today's balance · Who does it: Finance · Time: 25 min
- Financial categoriesRegisters and settingsFinanceFinancial categoriesWhat to check: start with the defaults and separate the revenues and costs you want to see · Who does it: Finance · Time: 20 min
- Recurring entriesReceiveMoney on the moveRecurring entriesWhat to check: what repeats: salary, rent, school, electricity. Each rule generates the entry by itself every month · Who does it: Finance · Time: 20 min
- Profit centersRegisters and settingsFinanceProfit centersWhat to check: one per activity whose margin you want to see separately · Who does it: Finance · Time: 20 min
- SuppliersRegisters and settingsFinanceSuppliersWhat to check: import the supplier list (name, tax ID, email); the partner who buys with their own card (1.103.0) is a supplier, with their tax ID and "Partner who gets reimbursed" checked · Who does it: Finance · Time: 20 min
- Categorization rulesRegisters and settingsFinanceCategorization rulesWhat to check: "shell gas station" becomes Fuel, "hapvida" becomes Health: the imported entry already arrives in the right category · Who does it: Finance · Time: 20 min
- Card statementsRegisters and settingsFinanceCard statementsWhat to check: the statements of each card by month: open (summing expenses) and closed (became a payable) · Who does it: Finance · Time: 20 min
- Annual household billsRegisters and settingsFinanceAnnual household billsWhat to check: vehicle tax, property tax, insurance, school supplies: the year's amount becomes "set aside this much per month" in the budget · Who does it: Finance · Time: 20 min
- Exchange ratesReceiveMoney on the moveExchange ratesWhat to check: the exchange contract for payment to the exporter · Who does it: Finance · Time: 20 min
- Household debtsRegisters and settingsFinanceHousehold debtsWhat to check: financing, loans and revolving card credit, with balance, interest and the payoff plan · Who does it: Finance · Time: 20 min
- InvestmentsRegisters and settingsFinanceInvestmentsWhat to check: savings, CDB, Treasury, funds, stocks and pension, with the position of each investment · Who does it: Finance · Time: 20 min
- Card acquirer reconciliationReceiveMoney on the moveCard acquirer reconciliationWhat to check: the card machine statement matched to each sale · Who does it: Finance · Time: 20 min
- ApprovalsReceiveMoney on the moveApprovalsWhat to check: who approves payment in each company · Who does it: Finance · Time: 20 min
- Net worthRegisters and settingsFinanceNet worthWhat to check: accounts + investments + assets − statements and debts: the family's net worth on one screen · Who does it: Finance · Time: 20 min
- The household's futureReceiveFinanceThe household's futureWhat to check: the estimate: saving X per month, when you reach Y, and how long the wealth lasts · Who does it: Finance · Time: 20 min
- Bank reconciliationReceiveMoney on the moveBank reconciliationWhat to check: import the month's OFX, let it reconcile on its own and check what is left; import the month's statement, let it reconcile on its own and check what is left · Who does it: Finance · Time: 25 min
- Financial transactionsReceiveMoney on the moveFinancial transactionsWhat to check: the receivables and payables that sales and purchases generated in the first cycle · Who does it: Finance · Time: 20 min
- Rental contractsRegisters and settingsFinanceRental contractsWhat to check: each rented property: tenant, value, due date, term, adjustment index and guarantee · Who does it: Finance · Time: 20 min
- Financial alertsKnowThe cash deskFinancial alertsWhat to check: check proactive watch over the result · Who does it: Finance · Time: 10 min
- Center structureRegisters and settingsFinanceCenter structureWhat to check: organize the profit centers into areas/groups with N levels · Who does it: Finance · Time: 15 min
- Treasury contractsKnowThe cash deskTreasury contractsWhat to check: check the company's loans, financing and investments · Who does it: Finance · Time: 10 min
- Monthly closingReceiveMoney on the moveMonthly closingWhat to check: closes the period · Who does it: Finance · Time: 15 min
- Health ScoreKnowExploreHealth ScoreWhat to check: check 0–10 index of financial health (liquidity, margin, growth, concentration, default, runway) with calculation record of… · Who does it: Finance · Time: 10 min
- IFRS map — review categoriesKnowExploreIFRS map — review categoriesWhat to check: check review of the map linking each financial category to the IFRS balance sheet line: what was classified with certainty, what… · Who does it: Finance · Time: 10 min
- Category structureRegisters and settingsFinanceCategory structureWhat to check: organize the categories into packages/groups with N levels · Who does it: Finance · Time: 15 min
- RenegotiationsReceiveMoney on the moveRenegotiationsWhat to check: debt renegotiation agreements closed through the customer portal (self-service) or proposed by the collection agent · Who does it: Finance · Time: 15 min
- Partner balanceReceiveMoney on the movePartner balanceWhat to check: the business partner's current account · Who does it: Finance · Time: 15 min
- Receivable and payable typesRegisters and settingsFinanceReceivable and payable typesWhat to check: types of financial instrument · Who does it: Finance · Time: 15 min
- Retailer finesReceiveMoney on the moveRetailer finesWhat to check: each retailer fine with the cause, the document and the receivable it was deducted from · Who does it: Finance · Time: 15 min
Week 2Tenkai module
What this module does: Your company's assistant and its governance: what it knows, where it speaks, what it can decide on its own — and the trail of everything it answered.
The steps below apply to every company that uses the module; your industry's block adds what is specific to your operation.
Who it is for: whoever wants to put the Tenka agents to work — the Reconciler, the Buyer, assisted closing, receipt forecast, scheduled questions — with rules written by the company and control over how much each agent can do on its own.
What you have at the end: Tenkai knowing how your company talks, the policies applying to every decision, each agent at the autonomy level you chose and the accountability of each: what it saw, what it decided and how much it saved.
Rhythm: 3 weeks. In each step there are two buttons: Open in the system and See the screen's help, both in a new tab.
- Data Tenkai cannot seeRegisters and settingsPlatform and securityData Tenkai cannot seeWhat to check: the fields that never go to the AI (Tenkai still knows they exist, so it can say it cannot read them) · Who does it: Account administrator · Time: 15 min
- Tenkai channelsRegisters and settingsPlatform and securityTenkai channelsWhat to check: what Tenkai can do outside the platform: WhatsApp, email, external agent · Who does it: Account administrator · Time: 15 min
- Company policiesImproveDigital employeesCompany policiesWhat to check: the rules in plain language: "up to 5% discount the salesperson decides; above that it goes to the manager" · Who does it: Account administrator · Time: 15 min
- Digital employeesImproveDigital employeesDigital employeesWhat to check: the showcase: choose the first agent — almost always the Reconciler · Who does it: Account administrator · Time: 15 min
- Agent autonomyImproveDigital employeesAgent autonomyWhat to check: each step in SUGGEST (only writes), REVIEW (prepares and you confirm) or EXECUTE — start at SUGGEST · Who does it: Account administrator · Time: 15 min
- Digital ReconcilerImproveDigital employeesDigital ReconcilerWhat to check: import the statement and see the matches the agent proposes · Who does it: Account administrator · Time: 15 min
- Agents inboxImproveDigital employeesAgents inboxWhat to check: everything the agents expect from you, in one place · Who does it: Account administrator · Time: 15 min
- Tenkai contextRegisters and settingsPlatform and securityTenkai contextWhat to check: what Tenkai needs to know about the company, written once; the house glossary: what the acronyms mean, what you call the customer, the product, the department · Who does it: Account administrator · Time: 15 min
- Scheduled questionsImproveDigital employeesScheduled questionsWhat to check: the question that becomes a report: "send me the cash every Monday at 8am" · Who does it: Account administrator · Time: 15 min
- Tenkai decision trailImproveDigital employeesTenkai decision trailWhat to check: decision by decision: what the agent saw, what it decided and why · Who does it: Account administrator · Time: 15 min
- Digital employees officeImproveDigital employeesDigital employees officeWhat to check: all agents side by side: status, runs in the month, how much they saved and how much they cost · Who does it: Account administrator · Time: 15 min
- Assisted closingImproveDigital employeesAssisted closingWhat to check: the month-end closing checklist generated and measured in the database · Who does it: Account administrator · Time: 15 min
- Tenkai Transparency CenterImproveDigital employeesTenkai Transparency CenterWhat to check: each agent's scoreboard: what it earned, what it cost, what it got wrong; the confidence of each answer and the policy for when the agent hands over to a person · Who does it: Account administrator · Time: 15 min
- Receipt forecastImproveDigital employeesReceipt forecastWhat to check: on which day each invoice should come in and the chance of delay · Who does it: Account administrator · Time: 15 min
- Tenka CouncilImproveDigital employeesTenka CouncilWhat to check: the decision ritual with the agenda ready (business health, goals traffic light, month's result) and the minutes · Who does it: Account administrator · Time: 15 min
- ImproveDigital employeesTour 360What to check: the guided tour tailored to your industry: garment manufacturing, textile chain, software house or services · Who does it: Account administrator · Time: 15 min
- Daily queueImproveDigital employeesDaily queueWhat to check: what needs attention today, in a single list: what is due, what is stuck and what is waiting for you; each person's list for the day: what is due, what is stuck and what an agent left for you to decide · Who does it: Account administrator · Time: 15 min
- Tenka showcaseImproveDigital employeesTenka showcaseWhat to check: what else Tenka does for your industry, what is already in your plan and what requires a module · Who does it: Account administrator · Time: 15 min
- Sharing with the partnerRegisters and settingsPlatform and securitySharing with the partnerWhat to check: what your account shares with the partner whose benefits program brought it here · Who does it: Account administrator · Time: 15 min
- Knowledge by screenImprovePlatform and securityKnowledge by screenWhat to check: check what the AI should know about each screen IN your company · Who does it: Account administrator · Time: 10 min
- MCP ServerRegisters and settingsPlatform and securityMCP ServerWhat to check: connect an AI agent (your company's Claude/ChatGPT) to the tenant's governed context · Who does it: Account administrator · Time: 15 min
- AI usageRegisters and settingsPlatform and securityAI usageWhat to check: Tenkai usage and cost per month · Who does it: Account administrator · Time: 15 min
- Tenkai learningImproveDigital employeesTenkai learningWhat to check: check what Tenkai usage taught, turned into a SUGGESTION for you to approve with one click · Who does it: Account administrator · Time: 10 min
- Bring in what you already haveImproveDigital employeesBring in what you already haveWhat to check: check uploads the XMLs of the invoices the company has already received and turns what is inside them into registration proposals · Who does it: Account administrator · Time: 10 min
- Digital BuyerImproveDigital employeesDigital BuyerWhat to check: check the digital employee that replenishes inventory before it runs out · Who does it: Account administrator · Time: 10 min
- Create an agent by chattingImproveDigital employeesCreate an agent by chattingWhat to check: check the customer writes in plain language what they want · Who does it: Account administrator · Time: 10 min
- Board tableImproveDigital employeesBoard tableWhat to check: check bring a strategic question to the table · Who does it: Account administrator · Time: 10 min
- Tenkai action plansImproveDigital employeesTenkai action plansWhat to check: check ask in one sentence ("collect the 12 overdue ones") and see THE PLAN before anything goes out · Who does it: Account administrator · Time: 10 min
- Tenkai watchImproveDigital employeesTenkai watchWhat to check: check what Tenkai found on its own and nobody has resolved yet · Who does it: Account administrator · Time: 10 min
How the menu is organized (read before you start) (Tenkai module)
The agents live in Improve ▸ Digital employees. What they know and what they can never see is in Registers and settings ▸ Platform and security.
| Where | What lives there |
|---|---|
| Improve ▸ Digital employees | Digital employees (the showcase), Agent autonomy, Company policies, Agents inbox, Digital employees office, Tenkai Transparency Center, Tenkai decision trail |
| Registers and settings ▸ Platform and security | Tenkai context, Data Tenkai cannot see, Tenkai channels |
Where agents usually go wrong
- Starting at EXECUTE. Without a month at SUGGEST, nobody knows whether the agent gets it right. Raise autonomy step by step.
- Policy only in the owner's head. The agent follows the written policy; what is not written it cannot guess.
- Empty context. Without the house glossary, Tenkai does not understand what "MP" or "OC" mean in your company.
Questions Tenkai answers after the implementation
- "What are the agents waiting on from me today?"
- "How much did the Reconciler save this month?"
- "Why did the agent suggest this purchase?"
The gates and the routine (Tenkai module)
Week 1 — what Tenkai knows and what it never sees
Week 2 — the agents, one at a time
Week 3 — trust and accountability
The routine (10 minutes a day): Agents inbox. Once a month: Transparency Center — and raise to REVIEW or EXECUTE only the step that got the whole month right. ✅ Go-live gate: at least two agents working, each step at the autonomy level the company chose, and the Transparency Center showing what each one saved.
Week 2Family module
What this module does: The household finances: credit card with statement, recurrence rules (water, electricity, salary, rent), investments and net worth. It reuses accounts, receivables and payables, reconciliation and Open Finance from Finance.
The steps below apply to every company that uses the module; your industry's block adds what is specific to your operation.
- Settlement between familiesReceiveFinanceSettlement between familiesWhat to check: who paid for the others and who owes in the month, by each family's accounts and cards · Who does it: Finance · Time: 20 min
- Real estate and assetsRegisters and settingsFinanceReal estate and assetsWhat to check: house, apartment, land, car: the acquisition value and depreciation · Who does it: Finance · Time: 20 min
- Family income taxReceiveFinanceFamily income taxWhat to check: the monthly rental income tax (carnê-leão) and the annual statement of each person · Who does it: Finance · Time: 20 min
- Family goalsRegisters and settingsFinanceFamily goalsWhat to check: the renovation reserve, the trip, the down payment on the next property: how much to save and by when · Who does it: Finance · Time: 20 min
- Stock exchange operationsRegisters and settingsFinanceStock exchange operationsWhat to check: buying and selling stocks, ETFs and REITs (FIIs), with the month's tax and the DARF · Who does it: Finance · Time: 20 min
- Household budgetReceiveFinanceHousehold budgetWhat to check: how much you have, how much comes in, how much goes out and how much is left in the month — with the open card statement already counted · Who does it: Finance · Time: 20 min
- Household cash flowReceiveFinanceHousehold cash flowWhat to check: month by month, from 3 to 12 months: the balance, what comes in, what goes out and the month that squeezes · Who does it: Finance · Time: 20 min
Week 3Family finances
Who it is for: the family (or families that share accounts) that wants to organize the household money in Tenka — accounts, cards, what repeats every month, the year's bills, debts, goals and net worth — with the income tax coming out ready at the end.
What you have at the end: how much comes in, how much goes out and how much is left in the month, the card statement already counted in the budget, the plan to pay off debts, how much is missing for each goal and the family's net worth on one screen.
Rhythm: 3 weeks, one short task a day. The name of each screen is a link: click it and it opens in a new tab, without losing this guide.
How the menu is organized (read before you start) (Family finances)
For the family, almost everything lives in Receive ▸ Finance (day to day) and in Registers and settings ▸ Finance (what you register once):
| Where | What lives there | Example |
|---|---|---|
| Receive ▸ Finance | the household's month | Household budget, Household cash flow, The household's future, Family income tax |
| Receive ▸ Money on the move | the entries | Financial transactions, Recurring entries, Bank reconciliation |
| Registers and settings ▸ Finance | what is registered once | Bank accounts, Credit cards, Household debts, Family goals, Investments |
| Know | numbers to decide | Financial alerts |
Before you start (Family finances)
- Gather: each account's statement for the last 3 months (OFX or CSV), the card statements, the list of what is paid every month (rent, school, health plan, electricity), the year's bills (vehicle tax, property tax, insurance, school supplies), debts with balance and interest, and what the family owns (property, car, investments).
Check: the menu shows Receive ▸ Finance with the Household budget.
Where the family usually goes wrong
- Card posted twice. The card spending goes into the statement; the closed statement becomes the payable. Do not also post the spending as a loose expense, or it counts twice in the budget.
- Forgotten annual bill. The January vehicle tax "scares" when it was not set aside gradually. Register the year's bills in week 2 and let the budget spread the month of each one.
- Statement without rules. Without categorization rules, each imported entry needs a category by hand. Create the rules for the 10 most common expenses on day one.
Questions Tenkai answers after the implementation
- "How much can I still spend this month?"
- "Which month of the next six will be tight?"
- "How much is missing for the trip goal?"
- "Why did grocery spending go up in September?"
The gates and the routine (Family finances)
Week 1 — the month's money
Week 2 — the year and the debts
Week 3 — net worth and the future
If the family rents out property, invests on the stock market or shares accounts
The family's routine (10 minutes a week): Household budget (how the month is going), Household cash flow (the next month that is tight) and Family goals (how much is missing). ✅ Final gate: the month closes without a spreadsheet, each goal shows how much is missing and the family answers "how much can we spend until the end of the month?" by looking at one screen.