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Tenka Help Center › After the win › Clientes para chamar hoje

Clientes para chamar hoje

A lista do dia: quem sumiu há 60 dias, quem faz aniversário, a cor que a cliente quis e chegou, o carrinho abandonado e a coleção nova para quem comprou a anterior. A vendedora dispara pelo WhatsApp em um toque e vê quem voltou e quem comprou.

🕒 Updated on Oct 20, 2026📖 ~2 min read

What you find on this screen

A portrait of the screen, read from the screen itself — it changes when the screen changes.

Available actions

Refresh listSend allSendSave rulesClose

The list shows

RuleCustomerWhySalespersonStatusActionSentRepliedBoughtSales valueCategoryMeta template+6

Start here

The day's list
Five ready-made rules build the list: who has not bought in 60 days, who has a birthday, the color the customer wanted that arrived, the abandoned cart (catalog, online shop, WhatsApp and live) and the new collection for those who bought the previous one. The salesperson sends one by one or all in one tap, or marks "don't contact today". The rules have an editable message template and number of days.

How to

How to reach today's customers
1. In "Ready rules", turn on the ones you want (lapsed, birthday, the color that arrived, abandoned cart, new collection), set the days and the Meta-approved template, and tap "Save rules". 2. Tap "Refresh the list": today's customers to reach appear, with the reason. 3. Send one by one ("Send") or "Send all"; for someone who should not get it today, "Do not reach today". 4. In "Last 30 days result", see how many came back and how much they bought.

Rules

Who receives and how it is measured
Marketing only goes to those who consented to receive on WhatsApp and did not ask to leave; notices respect the request to leave. Without WhatsApp balance, marketing is blocked. The last 30 days' result shows sent, who came back (replied) and who bought, with the amount. Birth date, consent and the piece the customer wanted are in the Relationship tab of the record.
Each saleswoman's list
Each saleswoman sees only her own customers in the daily list. Management sees all of them, with each one's saleswoman.

Frequently asked questions

Why didn't a customer get the message?
Marketing only goes to those who agreed to receive it (on the customer record) and did not reply STOP. Without WhatsApp allowance or package, marketing also stops — check WhatsApp usage. Status notices and "the color she asked for arrived" are utility and do not depend on marketing consent.
Who are the customers who came back or bought?
In the Last 30 days result, click the Came back or Bought number of the rule: it opens the list of customers that add up to that number, with the message date and purchase amount. Click the name to open her Customer 360.
Which message brought the customer back?
Click the Came back or Bought number of the rule. In the list, the Channel, Message sent and Sent on columns show what the customer received and when. To keep the list, use the table export button.
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