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Tenka Help Center › Field & Inspection › Inspeção em campo

Inspeção em campo

A inspeção na mão do técnico, no local, funcionando sem sinal.

🕒 Updated on Sep 7, 2026📖 ~2 min read

What you find on this screen

A portrait of the screen, read from the screen itself — it changes when the screen changes.

Available actions

Link equipmentRecordFinish inspection

Form fields

Nº
Identificação
Fabricante
Modelo
Numero Serie
Ano Fabricacao
Data Instalacao
Dados Tecnicos
Situação
Motivo Parada
Dh Status Desde
Qr Token
Observação
Ativo
Dhcadastro

Start here

Feita para casa de máquinas sem sinal
The screen works without internet. What you answer is kept on the device itself and uploads as soon as the signal returns — the yellow bar at the top shows how many answers are still in the queue. You never lose track of whether what you answered arrived.
Para que esta tela existe
The inspection in the technician's hands: it opens from the equipment's QR code, answers the checklist by group, measures, records who accompanied it and works without signal — it syncs when the network returns. — this is the role of the "Field inspection (mobile)" screen within the platform.

How to

A inspeção do começo ao fim
Point your phone camera at the machine's QR code, or open it from your list for the day. Answer group by group. When you save an item as non-compliant, the issue is opened immediately and you see the notice. At the end, record who accompanied the service and finish.

Rules

Item obrigatório trava a conclusão
The finish button stays disabled while there is a mandatory item without an answer, and the counter just above says how many are missing. It is the lock that prevents a half-done inspection from becoming a report - which is how documents get issued saying something was checked when it was not.
Conflito não se resolve sozinho — aparece na tela
If the order was changed at the office while you were answering without signal — closed, for example —, synchronization does not pick a side: the conflict appears in a red notice on the screen itself, with the reason listed. A silent merge would erase someone's work without any error, which is why it does not exist here: people resolve it. When you see the notice, agree with the office which version prevails before continuing; the answers you gave remain stored on the device until that is decided.

Frequently asked questions

Que pergunta do dia a dia se responde aqui
"How do I record the inspection on site, even without signal?" — when this question comes up, this is the screen that answers it.
QR ilegível ou etiqueta nova: vincule o equipamento na mão
When the service order arrives without equipment — damaged tag, unreadable QR, newly tagged equipment — the screen offers the manual link: a dropdown with the installed base of that service order's customer, never the whole base, so you can pick the right identification and tap Link. Once done, the checklist for the equipment type loads normally. The dropdown has text search, so type part of the identification instead of scrolling the list with gloves on.
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