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Tenka Help Center › Platform and security › My subscription (Tenka plan)

My subscription (Tenka plan)

Your contract with Tenka: plan, usage limits, payment method and invoice history — full transparency about what you pay.

🕒 Updated on Aug 31, 2026📖 ~1 min read

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What it's for
Shows the current plan, the limits (users, clients, contracts) and how much of the limit you're already using. Need more? The upgrade is self-service.

Rules

AI is measured
AI usage (copilot, analyses, agents) is measured per tenant with a cap per plan — consumption shows up in AI Usage, with no surprises on the invoice.
Payment
Card or boleto, monthly or annual (with a discount). An overdue invoice gives a warning before any block — and the block preserves your data (reading still works).
Cancellation and data
Cancelled? Your data remains exportable — clients, finance and reports come out in open formats. No data lock-in.

Frequently asked questions

Who can see this screen
Access follows the permission to view this screen on your profile, granted on the Access screen by whoever administers the account. It was designed for the administrator — the one accountable for the plan, limits and payment — but it can be opened to other profiles when it makes sense (e.g.: finance following the subscription invoice). The values shown still follow the "View Values" permission of the profile of whoever is looking.
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