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My tickets

Everything you asked of the supplier, with number, status and deadline.

1min read

1What it is for

Each ticket shows the status, the service deadline and the contract hours used, when there is a contract. Closed tickets ask for your rating.

2How to use it

  1. Filter by period or status
  2. Open a ticket to talk and attach files
  3. Use New ticket to ask for something new — including pilot pieces and workshop samples

3Download on the portal tickets brings the list on the screen

In Tickets on the portal, Download builds the report with the same tickets the list shows, with the same filters and period. With All periods, the report starts at the oldest ticket. Before, it brought only the current month’s support tickets.