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Tenka Academy

Choose the track for your role and follow the lessons — each one points to the real screen where you practice. When you complete the track, the certificate appears on the card.

🕒 Updated on Sep 7, 2026📖 ~2 min read

The screen

The real screen, in the theme you picked above.

Tenka Academy

What you find on this screen

A portrait of the screen, read from the screen itself — it changes when the screen changes.

Form fields

Código os
Código empresa
Codigo
Código ticket
Código cliente
Código funcionario tecnico
Equipamento
Numero serie
Descricao
Código ativo
Código contrato
Código formulario

Start here

Este endereço mudou de casa
Service Orders have joined the platform's standard list pattern and got a new address — you were redirected automatically, and everything that existed (permissions, help, history) came along. Update your bookmark to the new list; this old address keeps redirecting forever, so no link sent by email or WhatsApp is lost.

How to

Atualize seus favoritos para o endereço novo
If you saved this URL in your browser bookmarks or in a personal shortcut, it is worth switching to the permanent destination: /pages/operacao/ordemservico-list.xhtml (the list) or the "Service order" item in the Operations menu — Ctrl+K also finds the screen by name. The old address will keep redirecting, but each time you open it here there is one more stop along the way; the updated bookmark opens the right screen on the first try.

Rules

Links antigos continuam funcionando — com o filtro junto
The redirect is not dumb: it preserves the parameters of the old link. A link with ?ticket= goes straight to the SO form for that request; links with ?q= (search) or ?fd_status= (status filter) reach the new list ALREADY scoped to the same set — the number's trail is not lost in the change of address. That is why links sent by email months ago and buttons on old screens keep leading to the right place, with the same scope as before.

Frequently asked questions

Para onde este endereço me leva agora?
The service order was converted to the platform's standard engine and moved house: the list lives in Operations ▸ Service order (ordemservico-list) and the form in ordemservico-form. This old address continues to exist only as a redirect shell — anyone who opens it here is taken automatically to the right destination. None of the content was lost in the move: they are the same orders, in the same database, with the new screen on top.
Por que esta tela não aparece em nenhum menu?
On purpose. It is a redirect shell: it exists only so that the old service order URL — saved in bookmarks, sent emails and old screens — does not die in a 404 error, punishing precisely those who saved the right path at the time. Putting it in the menu would create two entries for the same thing. The menu item you should use is the one for the new screen, "Service order", in the Operations module.
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