Service on your phone

Each card is a vertical in the catalog — field report and inspection, legal, clinic, textile/ESG. Those marked as included are already in your account (their screens appear in the menu); the others are available for purchase.

The catalog of verticals (field report, legal, clinic, textile/ESG): what your account already has through its industry and what's available for purchase, with the inclusion request going straight to sales. A vertical is a module sold separately on top of the plan. — this is the role of the "Verticals" screen within the platform.

Click Request inclusion on the card. The request is recorded with your account details and goes straight to the sales team — nobody needs to open a ticket or send an email by hand. A repeated request isn't entered twice.

Each card has the "See screens" button, which expands the list of screens that module delivers — it's the way to know what comes with it before requesting the purchase. The badge states the status in YOUR account: "Included" means the vertical is already part of what you contracted; "Available" is what exists in the catalog and can be contracted separately, because a vertical is a module sold on top of the plan. The Request button sends the inclusion request straight to sales, without leaving the screen.

At the top of the screen, the tree shows your company’s verticals, the path to them and the neighbouring ones you can request (the sisters and daughters of yours). Whatever has nothing to do with your operation stays hidden; to find another one, search by name or by a word from your business and, if nothing shows up, choose from the list. The cards for every module are still below, under All catalogue modules.

When you pick a vertical, the panel shows what Tenka does for it in your company’s country, module by module: Already works in Tenka (the screens exist), Works by connecting to your system (Tenka fetches the data from the system you already use) and Coming soon (not available in your country yet). Whatever is not yet in your account has the Request this button: the request reaches BMCode, which replies in your language. The vertical suggests; what unlocks screens is still the plan and the profiles.

A vertical is a module sold separately, on top of the plan: its screens only enter the menu of those who have it. It's not a defect — it's the design. What your account has comes from the company's industry and the contracted verticals.

The request is recorded in the email queue and goes to the platform's sales team, with the name of the account and of who asked — a vertical is a module sold separately, so the next step is commercial, not technical. An identical request still awaiting handling isn't entered twice: the queue is the memory.

As soon as sales adds the vertical to your account, its screens enter the menu automatically, without a new deploy and without needing to sign out and back in more than once.

Because they're the list and the record of the same thing. "Installed assets" (plural) is the LIST — where you search, filter and export; "Installed asset" (singular) is the RECORD — the sheet of one piece of equipment. The same goes for Customer sites / Customer site, Inspection templates / Inspection template and Maintenance plans / Maintenance plan. Since 13/09/2026 each item in the showcase shows this badge and, right below the name, what the screen solves; the full text appears on mouse hover.