Value Chain
The org chart shows WHO reports to whom. The value chain shows HOW work flows through the company until it becomes a delivery for the customer. This screen maps that path across 4 levels.
What you find on this screen
A portrait of the screen, read from the screen itself — it changes when the screen changes.
Tabs
Value chainOrg chart × Chain
Available actions
Apply templateExpand allCollapseCreate macroprocess from scratch+ MacroprocessAddCancelSave
Form fields
MacroprocessosQuantidade de blocos de nível 1 da cadeia de valor.
Processos e subprocessosQuantidade de nós de níveis 2 e 3 que detalham os macroprocessos.
AtividadesQuantidade de nós de nível 4, o que uma pessoa efetivamente faz.
Macroprocessos sem donoMacroprocessos sem responsável definido pelo resultado de ponta a ponta.
Processos planejadosProcessos marcados como novos, que ainda não existem na prática.
Macroprocessos gerenciaisQuantos macroprocessos dirigem a empresa: planejar, decidir, medir e corrigir.
Macroprocessos finalísticosQuantos macroprocessos entregam valor ao cliente e geram receita.
Macroprocessos de suporteQuantos macroprocessos sustentam quem entrega: pessoas, dinheiro, tecnologia, compras.
Pessoas na estruturaQuantidade de pessoas na estrutura vertical do organograma.
Níveis hierárquicosProfundidade da hierarquia do organograma.
Nós no totalSoma de todos os nós da cadeia em todos os níveis.
Start here
What it's for
Putting the big blocks of work (macro-processes) on paper and detailing them down to the activity level, with an OWNER per process. It's the layer that was missing between strategy (what we want) and operations (what we do every day).
Rules
The 4 levels and the code
Macro-process (level 1) → Process (2) → Sub-process (3) → Activity (4). The code (1 · 1.01 · 1.01.01) is automatic and follows the tree: moving a process renumbers it and everything below it. You don't type the code.
The 3 bands
Managerial (management): runs the company — planning, measuring, correcting. Finalistic (primary): serves the client and brings in money. Support: sustains those who deliver — people, money, IT, purchasing. Children always inherit the macro-process's band.
A process without an owner doesn't improve
The process owner is the one who is accountable for the RESULT end-to-end, even if the process crosses several areas. The "Macro without owner" counter at the top is gap #1 tracked in the synchronization panel — start with it.
Frequently asked questions
Start with the factory template
Choose the template for your type of business and click Apply template: the typical chain is created, ready for you to rename and delete what you don't use. It's additive — applying it again doesn't duplicate anything, it only completes what's missing.
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