Product pack
Anchor screen of the detail dictionary. Does not appear in the menu.
The screen
The real screen, in the theme you picked above.

What you find on this screen
A portrait of the screen, read from the screen itself — it changes when the screen changes.
Available actions
Look nowUnmuteMute
The list shows
SeverityFinding typeThe findingWhenSee the evidenceActionAlcanceMotivo
Form fields
TítuloO que o Tenkai encontrou, em uma linha. É o que aparece no aviso.
MensagemA explicação do achado, com o número e o caminho que levaram a ele.
TipoQue espécie de achado é: divergência, atraso, duplicidade, risco de vazamento.
SeveridadeQuanto o achado é grave. É o que decide a ordem de atendimento.
SituaçãoSe o achado está aberto, em tratamento, resolvido ou dispensado.
Tem dinheiro envolvidoAchado com dinheiro envolvido entra na fila de prioridade da tesouraria.
Valor envolvidoQuanto está em jogo neste achado. A soma da lista é a exposição do recorte.
MoedaMoeda do valor envolvido. Sem ela, somar achados de países diferentes dá número errado.
Resolvido emQuando o achado foi encerrado. Serve para medir o tempo de resposta da equipe.
How to
Check before acting
The "See the proof" link opens the list that formed the number, with the filter already applied. The action button goes straight to the place to resolve it. The table exports to CSV via the page button.
Rules
Você só recebe o que já poderia abrir
The finding carries the subject's screen. Whoever lacks access to that screen does not receive the alert — neither in the bell nor by e-mail. And whoever cannot See Values receives the finding with the number masked, not a meaningless finding.
O mesmo achado não chega duas vezes
Each finding has a signature (the type plus the identity of the target). While it is open, the watch does not record another identical one — not even when two servers run the same cycle in the same minute.
Silenciar um tipo não desliga os outros
The Silence button applies to that type of finding, for you or for the whole company. It is on purpose: whoever only has the option of turning everything off ends up losing the alert that mattered along with the one that was a nuisance.
Quem recebe cada achado, e por que alguns não são enviados
The finding only reaches those with access to the subject's screen. A tool that does not declare the screen — nor explicitly declares that the subject belongs to everyone in the company — does not generate findings: the silence is deliberate, because sending without knowing to whom has already sent a financial alert to the entire company. And the quantity in the alert is what the tool declares it found; "nothing found" does not become an alert, even when the query responds with a row saying so.
The operator's notices
Notices marked "(operador)" are not about your company: they are the platform watching itself. Every 15 minutes the Tenka Operator reads repeated errors on a screen, screens above the agreed time, screens that had data and opened empty, delayed background routines, stuck e-mail or WhatsApp queues, searches with no result, Tenkai's "I couldn't find", abandoned forms, repeated clicks and help that did not help. Each notice brings the screen, how many times, how many people and accounts (number only, never the name) and the time window.
What happens with an operator notice
The notice gets a severity by effect: S1 blocks money or a first-use screen and the on-call is warned at once; S2 is a wrong function with a workaround or a slow screen and goes into the daily report; S3 is polish. S1 and S2 open a ticket in the house tenant with "how to reproduce" and "where the trail is" — the "Open the ticket" action leads to it. The operator never fixes, restarts or touches data: it only opens and warns. A daily report sums up what broke, what got slow and what nobody found.
Access denied becomes an alert for administrators
When someone in the account tries to open a screen and is stopped by the group or the plan, administrators get an alert with the person’s name, the screen and the reason, plus a button to see their access. One alert per person, screen and day. The error messages people see on screen are recorded too, and Tenkai answers what broke today.
One ticket per problem, and the weekly report
When the same problem continues the next day, today's notice is linked to the ticket that is already open ("already open") instead of opening another; a new ticket is only created after the previous one is closed. The daily notice carries only S1 and S2; polish (S3) goes, listed, into the weekly report, which comes out once a week with what broke, what got slow and what users could not find. With an AI key, Tenkai writes a summary paragraph above the facts; without one, the report comes out with the facts only and says so. The operator now also warns when the same screen was denied to several people for the same reason and when someone's AI usage was far above normal, always with numbers, never with names.
Frequently asked questions
Where each finding comes from
From reading tools that already existed and warned no one: posting anomaly, accounts due this week, contract about to expire, indicator off target, budget overrun and minimum treasury balance. The watch runs at the end of the day and only records what is new.
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