Implementation guide — Grocery, bakery and butcher

Country: Brazil is Tenka's in-production country: invoicing, payroll and banking work through the country's adapters.

1. 1
   Tenant settings

   account menu (your avatar, at the right end of the top bar)›Tenant settings

   ✓What to check: legal name, CNPJ, state and municipal registration and the tax regime — they appear on every invoice; logo, brand color and the company data (legal name, tax ID, address) — they appear on the documents; logo, legal name and CNPJ of the store; legal name, CNPJ and, in Advanced ▸ Parameters, the register warehouse (“Warehouse the POS moves”, Operations group) and whether the scale label carries weight or value (“POS: scale label carries”, Point of sale group) · Who does it: Account administrator · Time: 40 min
2. 2
   Outbound e-invoice (NF-e)

   Deliver›Sales and shipping›Outbound e-invoice (NF-e)

   ✓What to check: a test invoice in the test environment, with key, protocol and status; the outbound invoices of the orders, with key, protocol and status · Who does it: Finance, Sales · Time: 50 min
3. 3
   Tax assessment

   Receive›Up to date with the government›Tax assessment

   ✓What to check: the month's tax assessment checked by the accountant before paying the payment slip · Who does it: Accountant · Time: 30 min
4. 4
   eSocial

   Open in the systemSee the screen help

   Receive›Up to date with the government›eSocial

   ✓What to check: the payroll events checked before sending · Who does it: Accountant · Time: 30 min
5. 5
   Connected accounts

   Receive›Money on the move›Connected accounts

   ✓What to check: if the bank has Open Finance, the connected account: the statement and balance arrive on their own; if the bank has Open Finance, connect the account: the statement and balance start arriving on their own · Who does it: Finance · Time: 40 min

How to make up for the missing adapter

• Service invoice in a city hall that the issuer does not cover yet: issue it on the city hall's portal and record the invoice number on the receivable — finance and margin do not depend on the issuer.
• Bank without Open Finance: import the statement (OFX or CSV) in Bank reconciliation once a week.

Operation format: Whoever produces to order: each order becomes a production order, with the consumption from the tech pack and the real cost. Your industry's block and the modules' blocks bring the rest.

1. 6
   Bill of materials (BOM)

   Deliver›Production›Bill of materials (BOM)

   ✓What to check: the consumption of each material of the best-selling product; each product with the consumption of each material and the cost · Who does it: Production and inventory · Time: 50 min
2. 7
   Production order

   Deliver›Production›Production order

   ✓What to check: a test order from sale to delivery, with consumption recorded; open a test order and follow it to the end · Who does it: Production and inventory · Time: 40 min

Operating format: Those who sell to the end consumer or to resellers, at the counter, at the fair stall or in a small store: the register on the phone, Pix on your own key, credit written down and the sale spoken on WhatsApp. It starts for free, with just the phone, and grows into the computer register and the card machine. The block for your vertical and the module blocks bring the rest.

1. 8
   Start

   on the phone›pricing page or Try it›Start free with your phone

   ✓What to check: the account created with the WhatsApp number, the 6-digit code that arrives on it and the name of the business — no email and no card; it starts on the Counter Free plan, with the Counter warehouse linked to the till and your number already talking to Tenkai on WhatsApp. To sign in again: the same phone and a new code · Who does it: Business owner · Time: 5 min
2. 9
   Today

   Home›Your counter today

   ✓What to check: the counter Home with the five entries (Items, Sell, Who owes me, How much I sold, Online orders), the "Your business now" snapshot (sold today and this month, what was left, who owes me, money this month, how I get paid, stock, best sellers, orders and production) and the analyses (6 months of money in and out with the running total, who has owed the longest, the weekday that sells most, the month day by day) and the "Get to know the counter (1 min)" tour seen to the end: register your items, who owes me, how much I sold. The rest of Tenka is one tap away in "See everything"; "See the essentials", in your user menu, goes back to the counter · Who does it: Business owner · Time: 5 min
3. 10
   My subscription

   Home›Your counter today›the "0 of 30 items" card

   ✓What to check: the Counter Free plan understood: up to 30 registered items and 50 sales a month; at 80% Home warns you, and the 51st sale of the month stops with the limit message. When your business has already grown (close to the limit, items at a subcontractor, three people, a second store), Home shows the offer of the next step once, with the price: Counter, R$ 59 a month, with no limit on items or sales · Who does it: Business owner · Time: 5 min
4. 11
   Inventory items

   Home›Items · Deliver›Supplies and inventory›Inventory items

   ✓What to check: 5 items with name, price and size (S to XXL), which show up right away on the phone register; or, with the WhatsApp of step 9, the photo of the item with a caption ("ribbed blouse 29.90 S to XXL") becomes the proposal of the item with its size grid, saved only after CONFIRM; what goes into inventory, with minimum stock; on the wholesale style, the closed size grid, the minimum and the wholesale price from N pieces · Who does it: Business owner, Production and inventory · Time: 30 min
5. 12
   Price per piece

   See everything›Deliver›Production›Price per piece

   ✓What to check: for an item you buy ready-made, the "Bought for, sell for" mode: what you paid and what you sell for show how much is left, the price that leaves the margin you want and how many items a month pay the fixed costs; taxes already come from your regime · Who does it: Business owner · Time: 5 min
6. 13
   Size grid and store

   See everything›Know›Explore›Size grid and store · Know›Explore›Size grid and store

   ✓What to check: the counter label of the 5 items printed: your price, the suggested resale price for the buyer (the house margin in Parameters, Labels) and the QR; one label scanned by the camera on the phone register opens the item; the balance of each reference by size and color; the grid of each reference (size × color) with balance and the barcode labels · Who does it: Business owner, Production and inventory · Time: 30 min
7. 14
   Phone register

   Home›Sell · Registers and settings›Sales›Phone register

   ✓What to check: a sale in 3 taps (scan, Charge, the method): the register opens by itself and the method you use most comes first; an item without registration by its value (type "29.90" in the search and tap Enter); an item corrected in the cart without starting over; a Pix sale with your key, with the QR and copy-and-paste for the exact amount and "PIX received" when it lands; a sale on credit to a customer with name and WhatsApp. The salesperson or another device signs in with "Sign in with the phone and a code"; whoever is already in Tenka and taps Sell gets in without typing anything; the stall's phone authorized, the Stone or PagBank card machine and the Bluetooth printer; a test sale without internet · Who does it: Business owner, Sales · Time: 20 min
8. 15
   Who owes me

   on the phone›Home›Who owes me

   ✓What to check: one test sale on credit in the list, with the due date and the one-tap Collect via WhatsApp · Who does it: Cashier · Time: 10 min
9. 16
   WhatsApp channels

   Records and settings›Platform and security›WhatsApp channels · Registers and settings›Platform and security›WhatsApp channels

   ✓What to check: the owner's number linked and one spoken test sale (sold 2 size runs of the ribbed top to Maria by Pix): the proposal shows item by item and only saves after CONFIRM; with automatic Pix, the QR code arrives in the chat; deliver on tomorrow's route puts the sale on the Delivery run; the company's WhatsApp connection (official Cloud API or Evolution) · Who does it: Cashier, Account administrator · Time: 25 min
10. 17
    Day summary (mobile)

    Home›How much I sold

    ✓What to check: the day and the month: how much came in, by which method and what was left on credit. If you are MEI, how much of the yearly limit is already used, with a warning at 80% and 100%, and the reminder of the monthly MEI tax slip (DAS) in the five days before. The early-morning summary at 7 a.m. on WhatsApp (as audio, if you asked): in Parameters, "Daily summary: which summary to send" set to the counter one, and the summary turned on in My preferences · Who does it: Business owner · Time: 5 min
11. 18
    Excursions

    See everything›Registers and settings›Sales›Excursions · Registers and settings›Sales›Excursions

    ✓What to check: on the Fair calendar card, the days the stall opens — the early-morning fair every Wednesday, from 2 a.m. to 10 a.m., the Saturday shift or a fair on a given date —, with time and place; the excursion of the day, if the stall receives buses. The next days show up on Home and in your buyers’ bag; the resellers' bus: agency, guide, seats, labeled packages and the guide's commission · Who does it: Business owner, Sales · Time: 10 min
12. 19
    My bag

    the bag page, which you send to the buyer

    ✓What to check: a test buyer signs in with the phone and the WhatsApp code and sees, for each stall that uses Tenka where she bought, the orders, the items, what she still owes and the fair days; in "My resale showcase" she picks the items she bought, sets her own price and gets the link to send to her customers, without your cost or the stall’s name · Who does it: Buyer · Time: 10 min
13. 20
    Till sales

    See everything›Registers and settings›Sales›Till sales · Registers and settings›Sales›Till sales

    ✓What to check: the day’s closing: on the phone register, Menu ▸ Close the register, count cash, Pix from the statement, debit and credit without seeing the expected amount (a difference asks for the reason) and get the Z reading; here, the day’s sales with the total at the bottom matching How much I sold; each store's till and phone sales, to check where the Today and My stores numbers came from: the total at the bottom is the sum · Who does it: Business owner, Sales · Time: 15 min
14. 21
    POS — checkout counter

    Registers and settings›Sales›POS — checkout counter

    ✓What to check: a test register opened, one sale, one cash withdrawal and the register closed; open the register, make a test sale, one cash withdrawal and close the register; the cash sale becomes a receipt already settled; credit sales become an open receivable; split payment (F4 posts each part: PIX, card in installments, cash with change), tax ID on the receipt without registering the customer (F7), the sale's salesperson (F11) and the price and stock lookup of the other stores (F12); discount on the item and on the total: above the limit of the “POS: maximum discount without approval (%)” parameter (Tenant settings ▸ Advanced ▸ Parameters) the register asks for the approver's password, and who authorized it is recorded on the sale; canceling an item asks for a reason; credit sale (On account payment method): only within the customer's credit limit; the installments go open into accounts receivable; pre-sale: the salesperson takes the order on the floor and the register brings it with F10 — the order becomes billed; closing (F9) with the count of bills and coins, the operator's X reading and the day's Z; fill in the “POS: email for the Z reading” parameter (Tenant settings ▸ Advanced ▸ Parameters) for the Z to arrive by email; training before go-live, in the staging environment: the “POS: integrated card terminal (TEF)”, “POS: Pix with automatic confirmation” and “POS: fiscal device (MFE/SAT)” parameters set to SIMULADOR (Tenant settings ▸ Advanced ▸ Parameters) let the operator practice card (51 cents = declined), PIX (Simulate payment button) and the tax receipt without a card machine, bank or device — the register banner warns, and in the real sales environment the simulator never turns on; PIX with a QR on screen: fill “POS: store Pix key” with the store's PIX key; the PIX part opens the QR with the amount and only goes in after PIX received; the QR expires in “POS: minutes for the Pix to confirm” minutes; weighing scale: Scale load file (Toledo MGV) downloads ITENSMGV.TXT with the price of each item sold by weight for the scale program to import; the scale label (code starting with 2) goes in through Enter in the search; store in São Paulo (SAT; in Ceará the MFE ended in 2026 and sales go out by NFC-e): “POS: tax document of the register” and, with the device activated, “POS: software house CNPJ (MFE/SAT)” and “POS: commercial application signature (MFE/SAT)”; in staging, the Tax receipt (XML) button downloads each sale's receipt to test in the official emulator before the device arrives; generate the scale loading file (PLU, description, price and unit) and import it into the scale program (MGV, Filizola Smart) — nobody types prices on the scale; open the register and scan the scale label: the item comes by the PLU, with the weight or value on the line; the credit sale (On account payment method) within the limit: the installments go open into accounts receivable; above the limit, the register warns how much still fits; split payment (F4), tax ID on the receipt (F7), discount and cancellation with the approver's password, price lookup (F12); the closing (F9): count the bills and coins on the grid, check expected × counted by method and take the Z reading · Who does it: Cashier, Sales · Time: 45 min
15. 22
    Card acquirer reconciliation

    Receive›Money on the move›Card acquirer reconciliation

    ✓What to check: one day of the card machine statement matched against the register sales; the card machine statement matched to each sale; import the card machine statement (Cielo, Rede, Stone, Getnet): each sale is matched with the settlement; the card machine statement matched to the card sales · Who does it: Finance · Time: 45 min

Before you start (counter)

• Have at hand the phone with the business WhatsApp, your Pix key and the list of best-selling items, with price and sizes.
• Pix key, credit and MEI are set in Tenant settings, the step of the Brazil block (account menu: your avatar, at the right end of the top bar) — in the Parameters tab, POS group: your Pix key in "POS: store PIX key" and, in "POS: PIX with automatic confirmation", the option "Static — QR from the store’s Pix key"; credit for customers without a limit and the entry sent to the buyer right away. In the Companies tab: the MEI regime, if that is your case (it turns on the MEI limit warning), and the CNPJ and email only when you need to issue invoices.
• To sell and ask on WhatsApp, the number must be verified: the one of the account created through Start already is (by the 6-digit code); another number of the business is linked in WhatsApp channels.
• The computer register (step 14) and the card machine (step 15) wait until the stall has a computer and cards; the phone sells without them.

Where the counter usually goes wrong

• Credit by word of mouth. What does not go through the register as credit does not show up in Who owes me, and nobody collects it.
• Pix without "Received". With Pix on your key, the sale only closes when you tap "PIX received"; check the statement first.
• Spoken sale without CONFIRM. The WhatsApp sale is saved only after CONFIRM; without it, only the proposal remains.
• Register closed with a sale in the queue. Without internet, the sale stays on the device and goes up by itself; close the register only after the queue is empty.

Questions Tenkai answers after the implementation

In writing or by audio, in the chat or on WhatsApp:

• "How much did I sell today?"
• "Who owes me?"
• "Where is my stock and how much is it worth?"
• "Which days do I sell best?"
• "What deserves a reorder?"

The gates and the routine (counter)

The routine (5 minutes a day): the early-morning summary at 7 a.m., Who owes me (collect what is due) and Close the register at the end of the fair.

What this module does: Company, AI and integrations

The steps below apply to every company that uses the module; your industry's block adds what is specific to your operation.

1. 23
   Users and access groups

   Registers and settings›Platform and security›Users and access groups

   ✓What to check: one group per role, starting from the suggested groups (Finance, Sales, Operations, Purchasing and inventory, HR, Executive board); whoever works in two companies has a single login — and a group is valid per company: apply the group to both, or copy it from the group record (Copy to another company); one user for each cashier and salesperson; manager and finance apart; one user per register operator; whoever approves discounts and cancellations with edit access in Approval limits · Who does it: Account administrator · Time: 25 min
2. 24
   Access matrix

   Registers and settings›Settings›Access matrix

   ✓What to check: whoever operates sees the operation; cost and margin stay with whoever decides price · Who does it: Account administrator · Time: 15 min
3. 25
   My preferences

   (user menu, at the top)

   ✓What to check: language, theme and "Show values" for each person · Who does it: Account administrator · Time: 15 min
4. 26
   Group units

   Registers and settings›Finance›Group units

   ✓What to check: optional: only if you want to group companies in reports (consolidated management income statement and cash flow); no operations screen depends on a unit, and whoever has one or two companies without consolidating skips this step · Who does it: Account administrator · Time: 15 min
5. 27
   Integrations

   the search bar at the top: type "Integrations"

   ✓What to check: connect your systems in one click: the integration recipe asks only for the credential · Who does it: Account administrator · Time: 15 min
6. 28
   API keys

   Registers and settings›Platform and security›API keys

   ✓What to check: the key of each integrator; the SDK comes ready at /api/v1/sdk and the OpenAPI specification has a frozen version · Who does it: Account administrator · Time: 15 min
7. 29
   Platform access

   Registers and settings›Platform and security›Platform access

   ✓What to check: transparency · Who does it: Account administrator · Time: 15 min
8. 30
   Approval limits

   Registers and settings›Finance›Approval limits

   ✓What to check: approval flow by event and step · Who does it: Account administrator · Time: 15 min
9. 31
   Environment / Sandbox

   Registers and settings›Platform and security›Environment / Sandbox

   ✓What to check: put the account in TEST mode to train the team and test processes without affecting production · Who does it: Account administrator · Time: 15 min
10. 32
    Automations

    Registers and settings›Platform and security›Automations

    ✓What to check: create automations without programming · Who does it: Account administrator · Time: 15 min
11. 33
    Approval delegations

    Registers and settings›Finance›Approval delegations

    ✓What to check: temporarily transfer your approval authority to someone else (vacations, absences) · Who does it: Account administrator · Time: 15 min
12. 34
    Approval events

    Registers and settings›Platform and security›Approval events

    ✓What to check: catalog of events that may require approval · Who does it: Account administrator · Time: 15 min
13. 35
    Migrate from the previous system

    Registers and settings›Getting started›Migrate from the previous system

    ✓What to check: bring from the garment maker what is in the previous system or in a spreadsheet, straight into Tenka · Who does it: Account administrator · Time: 15 min
14. 36
    Connected apps

    Registers and settings›Platform and security›Connected apps

    ✓What to check: the external applications (Claude, ChatGPT, IDEs) authorized by OAuth to talk to your account through MCP. Here whoever… · Who does it: Account administrator · Time: 15 min
15. 37
    Shareholding

    Registers and settings›Finance›Shareholding

    ✓What to check: how much of each company the group holds and by which method it enters the consolidation (full with minorities, or… · Who does it: Account administrator · Time: 15 min
16. 38
    Access recertification

    Registers and settings›Platform and security›Access recertification

    ✓What to check: the periodic review of who can do what · Who does it: Account administrator · Time: 15 min
17. 39
    SSO / SAML

    Open in the systemSee the screen help

    Registers and settings›Platform and security›SSO / SAML

    ✓What to check: federated login by SAML: the customer uses its own identity provider (Azure AD/Entra, Okta, Google Workspace) to… · Who does it: Account administrator · Time: 15 min
18. 40
    Operations rails

    Registers and settings›Operations›Operations rails

    ✓What to check: the document RIDES on a rail, and the rail defines what the operation means and does · Who does it: Account administrator · Time: 15 min
19. 41
    Storage usage

    Registers and settings›Platform and security›Storage usage

    ✓What to check: how much space the account's files take up · Who does it: Account administrator · Time: 15 min
20. 42
    Tenkai on the website

    Registers and settings›Platform and security›Tenkai on the website

    ✓What to check: the support chat that your website shows to visitors · Who does it: Account administrator · Time: 15 min
21. 43
    Team journey

    Registers and settings›Getting started›Team journey

    ✓What to check: who else is in · Who does it: Account administrator · Time: 15 min
22. 44
    Implementation journey

    Registers and settings›Getting started›Implementation journey

    ✓What to check: guided implementation · Who does it: Account administrator · Time: 15 min
23. 45
    Mirror month

    Registers and settings›Getting started›Mirror month

    ✓What to check: prove that Tenka reproduces the accountant's closing · Who does it: Account administrator · Time: 15 min
24. 46
    Migrate from another system

    Registers and settings›Getting started›Migrate from another system

    ✓What to check: bring customers, suppliers, items, chart of accounts and payables/receivables from Omie, Conta Azul, Bling, Nibo or a spreadsheet · Who does it: Account administrator · Time: 15 min
25. 47
    Connector monitoring

    Registers and settings›Integrations›Connector monitoring

    ✓What to check: the health of the integration, hiding nothing · Who does it: Account administrator · Time: 15 min
26. 48
    Connector reconciliation

    Registers and settings›Integrations›Connector reconciliation

    ✓What to check: one month at a time · Who does it: Account administrator · Time: 15 min
27. 49
    Integration connector

    Registers and settings›Integrations›Integration connector

    ✓What to check: connect Tenka to an ERP that remains the owner of the operation (e.g., Sankhya) and mirror the data here · Who does it: Account administrator · Time: 15 min
28. 50
    Orders sent to the ERP

    Registers and settings›Integrations›Orders sent to the ERP

    ✓What to check: the queue of what goes from Tenka to the ERP: waiting, accepted with the ERP number, rejected with the ERP's reason, gave up · Who does it: Account administrator · Time: 15 min
29. 51
    Assisted implementation

    Registers and settings›Platform and security›Assisted implementation

    ✓What to check: the follow-up of the system switch, end to end and on a single page · Who does it: Account administrator · Time: 15 min
30. 52
    Tax setup assistant

    account menu (your avatar, at the right end of the top bar)›Tax setup assistant

    ✓What to check: state, tax regime, NFC-e security code (CSC) and A1 certificate, with the SEFAZ test at the end · Who does it: Account administrator · Time: 5 min
31. 53
    WhatsApp usage

    Registers and settings›Platform and security›WhatsApp usage

    ✓What to check: the month's allowance by message type and, if needed, the credit package · Who does it: Account administrator · Time: 5 min

What this module does: The operation of money: transactions, reconciliations, approvals, renegotiation, closing, accounts and financial registers.

The steps below apply to every company that uses the module; your industry's block adds what is specific to your operation.

1. 54
   Credit cards

   Registers and settings›Finance›Credit cards

   ✓What to check: each card with its limit, closing day and due day · Who does it: Finance · Time: 20 min
2. 55
   Bank accounts

   Registers and settings›Finance›Bank accounts

   ✓What to check: each account with the opening balance at the cutoff date; each account with the opening balance · Who does it: Finance · Time: 25 min
3. 56
   Financial categories

   Registers and settings›Finance›Financial categories

   ✓What to check: start with the defaults and separate the revenues and costs you want to see · Who does it: Finance · Time: 20 min
4. 57
   Recurring entries

   Receive›Money on the move›Recurring entries

   ✓What to check: what repeats: salary, rent, school, electricity. Each rule generates the entry by itself every month · Who does it: Finance · Time: 20 min
5. 58
   Profit centers

   Registers and settings›Finance›Profit centers

   ✓What to check: one per activity whose margin you want to see separately · Who does it: Finance · Time: 20 min
6. 59
   Suppliers

   Registers and settings›Finance›Suppliers

   ✓What to check: import the supplier list (name, tax ID, email); the partner who buys with their own card (1.103.0) is a supplier, with their tax ID and "Partner who gets reimbursed" checked · Who does it: Finance · Time: 20 min
7. 60
   Categorization rules

   Registers and settings›Finance›Categorization rules

   ✓What to check: "shell gas station" becomes Fuel, "hapvida" becomes Health: the imported entry already arrives in the right category · Who does it: Finance · Time: 20 min
8. 61
   Card statements

   Registers and settings›Finance›Card statements

   ✓What to check: the statements of each card by month: open (summing expenses) and closed (became a payable) · Who does it: Finance · Time: 20 min
9. 62
   Annual household bills

   Registers and settings›Finance›Annual household bills

   ✓What to check: vehicle tax, property tax, insurance, school supplies: the year's amount becomes "set aside this much per month" in the budget · Who does it: Finance · Time: 20 min
10. 63
    Exchange rates

    Receive›Money on the move›Exchange rates

    ✓What to check: the exchange contract for payment to the exporter · Who does it: Finance · Time: 20 min
11. 64
    Household debts

    Registers and settings›Finance›Household debts

    ✓What to check: financing, loans and revolving card credit, with balance, interest and the payoff plan · Who does it: Finance · Time: 20 min
12. 65
    Investments

    Registers and settings›Finance›Investments

    ✓What to check: savings, CDB, Treasury, funds, stocks and pension, with the position of each investment · Who does it: Finance · Time: 20 min
13. 66
    Approvals

    Receive›Money on the move›Approvals

    ✓What to check: who approves payment in each company · Who does it: Finance · Time: 20 min
14. 67
    Net worth

    Registers and settings›Finance›Net worth

    ✓What to check: accounts + investments + assets − statements and debts: the family's net worth on one screen · Who does it: Finance · Time: 20 min
15. 68
    The household's future

    Receive›Finance›The household's future

    ✓What to check: the estimate: saving X per month, when you reach Y, and how long the wealth lasts · Who does it: Finance · Time: 20 min
16. 69
    Bank reconciliation

    Receive›Money on the move›Bank reconciliation

    ✓What to check: import the month's OFX, let it reconcile on its own and check what is left; import the month's OFX and check what is left · Who does it: Finance · Time: 25 min
17. 70
    Financial transactions

    Receive›Money on the move›Financial transactions

    ✓What to check: the receivables and payables that sales and purchases generated in the first cycle; the open credit-sale receivables, by customer; the settlement when the customer pays up · Who does it: Finance · Time: 25 min
18. 71
    Rental contracts

    Registers and settings›Finance›Rental contracts

    ✓What to check: each rented property: tenant, value, due date, term, adjustment index and guarantee · Who does it: Finance · Time: 20 min
19. 72
    Financial alerts

    Know›The cash desk›Financial alerts

    ✓What to check: check proactive watch over the result · Who does it: Finance · Time: 10 min
20. 73
    Center structure

    Registers and settings›Finance›Center structure

    ✓What to check: organize the profit centers into areas/groups with N levels · Who does it: Finance · Time: 15 min
21. 74
    Treasury contracts

    Know›The cash desk›Treasury contracts

    ✓What to check: check the company's loans, financing and investments · Who does it: Finance · Time: 10 min
22. 75
    Monthly closing

    Receive›Money on the move›Monthly closing

    ✓What to check: closes the period · Who does it: Finance · Time: 15 min
23. 76
    Health Score

    Open in the systemSee the screen help

    Know›Explore›Health Score

    ✓What to check: check 0–10 index of financial health (liquidity, margin, growth, concentration, default, runway) with calculation record of… · Who does it: Finance · Time: 10 min
24. 77
    IFRS map — review categories

    Know›Explore›IFRS map — review categories

    ✓What to check: check review of the map linking each financial category to the IFRS balance sheet line: what was classified with certainty, what… · Who does it: Finance · Time: 10 min
25. 78
    Category structure

    Registers and settings›Finance›Category structure

    ✓What to check: organize the categories into packages/groups with N levels · Who does it: Finance · Time: 15 min
26. 79
    Renegotiations

    Receive›Money on the move›Renegotiations

    ✓What to check: debt renegotiation agreements closed through the customer portal (self-service) or proposed by the collection agent · Who does it: Finance · Time: 15 min
27. 80
    Partner balance

    Receive›Money on the move›Partner balance

    ✓What to check: the business partner's current account · Who does it: Finance · Time: 15 min
28. 81
    Receivable and payable types

    Registers and settings›Finance›Receivable and payable types

    ✓What to check: types of financial instrument · Who does it: Finance · Time: 15 min
29. 82
    Retailer fines

    Receive›Money on the move›Retailer fines

    ✓What to check: each retailer fine with the cause, the document and the receivable it was deducted from · Who does it: Finance · Time: 15 min

What this module does: Customers, contracts (MRR), products and partners

The steps below apply to every company that uses the module; your industry's block adds what is specific to your operation.

1. 83
   Product groups

   Registers and settings›Sales›Product groups

   ✓What to check: the product families you want to see separately; the store's families: men's, women's, footwear, accessories · Who does it: Sales · Time: 25 min
2. 84
   Customers

   Registers and settings›Sales›Customers

   ✓What to check: import the customer list (name, tax ID, email); who buys on credit, with the credit limit — without a limit, the register does not sell on account · Who does it: Sales · Time: 25 min
3. 85
   Products

   Registers and settings›Sales›Products

   ✓What to check: what you sell, with the sales unit and the price; each product with price, barcode and group; each item with price and barcode; what is sold by weight, with a code of up to 5 digits (it is the PLU the scale prints) and the unit in kg · Who does it: Sales · Time: 30 min
4. 86
   Price lists and promotions

   Registers and settings›Sales›Price lists and promotions

   ✓What to check: the price of each channel and the promotions with their validity; the price by channel (retail, wholesale, e-commerce) and the promotions with validity: percentage, buy X pay for Y, by quantity or scheduled (day of the week and time) — the register applies it on its own and the promotion does not ask for a password; also the combo promotion (items together for one price); the promotion of the day: percentage, buy X pay for Y, by quantity or scheduled (Tuesday's bread, Saturday's meat) · Who does it: Sales · Time: 30 min
5. 87
   Vouchers and benefits

   Registers and settings›Sales›Vouchers and benefits

   ✓What to check: what the store owes customers: vouchers, gift cards and cashback; what the store owes customers: exchange vouchers, gift cards and cashback · Who does it: Sales · Time: 25 min
6. 88
   Payment terms

   Deliver›Sales and shipping›Payment terms

   ✓What to check: cash, 30/60/90 and the ones you use · Who does it: Sales · Time: 20 min
7. 89
   Club tiers

   Registers and settings›Sales›Club tiers

   ✓What to check: the discount that applies automatically based on how much the customer bought; Silver, Gold, Diamond: the 12-month purchase floor and the discount that applies automatically · Who does it: Sales · Time: 25 min
8. 90
   Picking TV

   Deliver›Field and operations›Picking TV

   ✓What to check: the picking queue on a warehouse TV, updating on its own · Who does it: Sales · Time: 20 min
9. 91
   Contracts cockpit

   Receive›Contracts and billing›Contracts cockpit

   ✓What to check: no contract without an adjustment or without an expiry · Who does it: Sales · Time: 20 min
10. 92
    Exchanges and store credit

    Registers and settings›Sales›Exchanges and store credit

    ✓What to check: a test exchange: the piece returns to inventory and the value becomes store credit; a test exchange: the piece goes back to inventory and the value becomes store credit with code, balance and validity; if the sale had an authorized NFC-e, the return NF-e button builds the invoice referencing the original · Who does it: Sales · Time: 25 min
11. 93
    Contracts

    Receive›Contracts and billing›Contracts

    ✓What to check: each contract with value, expiry and adjustment date · Who does it: Sales · Time: 20 min
12. 94
    Delivery manifest

    Deliver›Field and operations›Delivery manifest

    ✓What to check: the day's route with each vehicle's deliveries · Who does it: Sales · Time: 20 min
13. 95
    Textile chain map

    Deliver›Sales and shipping›Textile chain map

    ✓What to check: the map of who sells to whom in the group and outside it; in the Monthly close in kilos section, each company with the right link, the unexplained difference in kg and % of each link checked with management, and the month closed (the month stock locks; reopening only by whoever administers, with a reason) · Who does it: Sales · Time: 20 min
14. 96
    Sales order

    Deliver›Sales and shipping›Sales order

    ✓What to check: a test order, from quote to shipping · Who does it: Sales · Time: 20 min
15. 97
    Sales representatives

    Registers and settings›Sales›Sales representatives

    ✓What to check: each representative with the region and the commission · Who does it: Sales · Time: 20 min
16. 98
    Shipping center

    Deliver›Field and operations›Shipping center

    ✓What to check: the single queue of everything that has to go out: marketplace, carrier, pickup or own delivery; sale with delivery scheduled at the register: the customer's address comes filled in and the picking appears under "To pick" · Who does it: Sales · Time: 25 min
17. 99
    Own fleet

    Deliver›Field and operations›Own fleet

    ✓What to check: delivery with your own vehicle: capacity, driver and maintenance · Who does it: Sales · Time: 20 min
18. 100
    Consignment and trial sales

    Deliver›Sales and shipping›Consignment and trial sales

    ✓What to check: the piece that goes out on consignment and what comes back · Who does it: Sales · Time: 20 min
19. 101
    Online sales channels

    Registers and settings›Sales›Online sales channels

    ✓What to check: the online store and the marketplaces connected to Tenka; Shopee, Shein and TikTok Shop with each one's seller account and "issue NF-e" on · Who does it: Sales · Time: 15 min
20. 102
    Contract templates

    Registers and settings›Sales›Contract templates

    ✓What to check: library of contract models/templates with tokens, used to generate the draft · Who does it: Sales · Time: 15 min
21. 103
    Document templates

    Registers and settings›Sales›Document templates

    ✓What to check: proposal, contract, receipt and report written by the company itself in the rich editor, with {{key}} variables that come… · Who does it: Sales · Time: 15 min
22. 104
    Team targets and commissions

    Registers and settings›Sales›Team targets and commissions

    ✓What to check: salespeople and representatives side by side · Who does it: Sales · Time: 15 min
23. 105
    Business partners

    Registers and settings›Sales›Business partners

    ✓What to check: units, resellers, consultancies and sales channels · Who does it: Sales · Time: 15 min
24. 106
    Commission rules

    Registers and settings›Sales›Commission rules

    ✓What to check: the commission of each salesperson and representative · Who does it: Sales · Time: 15 min
25. 107
    Sales return

    Deliver›Sales and shipping›Sales return

    ✓What to check: the return of products sold · Who does it: Sales · Time: 15 min
26. 108
    Shipping

    Deliver›Sales and shipping›Shipping

    ✓What to check: picking, checking (expected × picked) and shipping of sales orders · Who does it: Sales · Time: 15 min
27. 109
    My stores

    Registers and settings›Sales›My stores

    ✓What to check: the group's stores side by side, live, with the monthly target per store and per salesperson and TV mode · Who does it: Sales · Time: 5 min
28. 110
    Shipments

    Deliver›Sales and shipping›Shipments

    ✓What to check: the sale that goes by carrier or through the bus ticket office, with tracking and progress on WhatsApp · Who does it: Sales · Time: 5 min
29. 111
    Orders at the stores

    Registers and settings›Sales›Orders at the stores

    ✓What to check: the stores that sell online and a website order picked at the nearest store or collected there · Who does it: Sales · Time: 5 min
30. 112
    Online shop and live

    Registers and settings›Sales›Online shop and live

    ✓What to check: the retail shop with Pix and card, shipping by table, the live stream with reservation, the model photo and the listing per channel; the store link is shown once, when the store is created: copy it right away (lost it? generate a new one and replace it on Instagram and in the Meta and Google catalogues) · Who does it: Sales · Time: 5 min
31. 113
    What to mark down

    Registers and settings›Sales›What to mark down

    ✓What to check: the minimum margin, the discount ladder and the first markdown with the result measured · Who does it: Sales · Time: 5 min
32. 114
    License royalties

    Receive›Contracts and billing›License royalties

    ✓What to check: the license agreement with the royalty (percentage or per piece), the guaranteed minimum and the licensed pieces · Who does it: Sales · Time: 15 min
33. 115
    EDI with the retailer

    Registers and settings›Sales›EDI with the retailer

    ✓What to check: if you sell to large retail through the VAN (Neogrid): the credential in the connectors hub (EDI VAN), the channel with the GLNs, the GTIN mapping; the rehearsal order comes in through the simulated VAN; the real VAN needs the server key fingerprint confirmed by the provider · Who does it: Sales · Time: 30 min

What this module does: Your company's assistant and its governance: what it knows, where it speaks, what it can decide on its own — and the trail of everything it answered.

The steps below apply to every company that uses the module; your industry's block adds what is specific to your operation.

Who it is for: whoever wants to put the Tenka agents to work — the Reconciler, the Buyer, assisted closing, receipt forecast, scheduled questions — with rules written by the company and control over how much each agent can do on its own.

What you have at the end: Tenkai knowing how your company talks, the policies applying to every decision, each agent at the autonomy level you chose and the accountability of each: what it saw, what it decided and how much it saved.

Rhythm: 3 weeks. In each step there are two buttons: Open in the system and See the screen's help, both in a new tab.

1. 116
   Data Tenkai cannot see

   Registers and settings›Platform and security›Data Tenkai cannot see

   ✓What to check: the fields that never go to the AI (Tenkai still knows they exist, so it can say it cannot read them) · Who does it: Account administrator · Time: 15 min
2. 117
   Tenkai channels

   Registers and settings›Platform and security›Tenkai channels

   ✓What to check: what Tenkai can do outside the platform: WhatsApp, email, external agent · Who does it: Account administrator · Time: 15 min
3. 118
   Company policies

   Improve›Digital employees›Company policies

   ✓What to check: the rules in plain language: "up to 5% discount the salesperson decides; above that it goes to the manager" · Who does it: Account administrator · Time: 15 min
4. 119
   Digital employees

   Improve›Digital employees›Digital employees

   ✓What to check: the showcase: choose the first agent — almost always the Reconciler · Who does it: Account administrator · Time: 15 min
5. 120
   Agent autonomy

   Improve›Digital employees›Agent autonomy

   ✓What to check: each step in SUGGEST (only writes), REVIEW (prepares and you confirm) or EXECUTE — start at SUGGEST · Who does it: Account administrator · Time: 15 min
6. 121
   Digital Reconciler

   Improve›Digital employees›Digital Reconciler

   ✓What to check: import the statement and see the matches the agent proposes · Who does it: Account administrator · Time: 15 min
7. 122
   Agents inbox

   Improve›Digital employees›Agents inbox

   ✓What to check: everything the agents expect from you, in one place · Who does it: Account administrator · Time: 15 min
8. 123
   Tenkai context

   Registers and settings›Platform and security›Tenkai context

   ✓What to check: what Tenkai needs to know about the company, written once; the house glossary: what the acronyms mean, what you call the customer, the product, the department · Who does it: Account administrator · Time: 15 min
9. 124
   Scheduled questions

   Improve›Digital employees›Scheduled questions

   ✓What to check: the question that becomes a report: "send me the cash every Monday at 8am" · Who does it: Account administrator · Time: 15 min
10. 125
    Tenkai decision trail

    Improve›Digital employees›Tenkai decision trail

    ✓What to check: decision by decision: what the agent saw, what it decided and why · Who does it: Account administrator · Time: 15 min
11. 126
    Digital employees office

    Improve›Digital employees›Digital employees office

    ✓What to check: all agents side by side: status, runs in the month, how much they saved and how much they cost · Who does it: Account administrator · Time: 15 min
12. 127
    Assisted closing

    Improve›Digital employees›Assisted closing

    ✓What to check: the month-end closing checklist generated and measured in the database · Who does it: Account administrator · Time: 15 min
13. 128
    Tenkai Transparency Center

    Improve›Digital employees›Tenkai Transparency Center

    ✓What to check: each agent's scoreboard: what it earned, what it cost, what it got wrong; the confidence of each answer and the policy for when the agent hands over to a person · Who does it: Account administrator · Time: 15 min
14. 129
    Receipt forecast

    Improve›Digital employees›Receipt forecast

    ✓What to check: on which day each invoice should come in and the chance of delay · Who does it: Account administrator · Time: 15 min
15. 130
    Tenka Council

    Improve›Digital employees›Tenka Council

    ✓What to check: the decision ritual with the agenda ready (business health, goals traffic light, month's result) and the minutes · Who does it: Account administrator · Time: 15 min
16. 131
    Tour 360

    Open in the systemSee the screen help

    Improve›Digital employees›Tour 360

    ✓What to check: the guided tour tailored to your industry: garment manufacturing, textile chain, software house or services · Who does it: Account administrator · Time: 15 min
17. 132
    Daily queue

    Improve›Digital employees›Daily queue

    ✓What to check: what needs attention today, in a single list: what is due, what is stuck and what is waiting for you; each person's list for the day: what is due, what is stuck and what an agent left for you to decide; what needs attention today: receivable falling due, inventory below the minimum · Who does it: Account administrator · Time: 20 min
18. 133
    Tenka showcase

    Improve›Digital employees›Tenka showcase

    ✓What to check: what else Tenka does for your industry, what is already in your plan and what requires a module · Who does it: Account administrator · Time: 15 min
19. 134
    Sharing with the partner

    Registers and settings›Platform and security›Sharing with the partner

    ✓What to check: what your account shares with the partner whose benefits program brought it here · Who does it: Account administrator · Time: 15 min
20. 135
    Knowledge by screen

    Improve›Platform and security›Knowledge by screen

    ✓What to check: check what the AI should know about each screen IN your company · Who does it: Account administrator · Time: 10 min
21. 136
    MCP Server

    Open in the systemSee the screen help

    Registers and settings›Platform and security›MCP Server

    ✓What to check: connect an AI agent (your company's Claude/ChatGPT) to the tenant's governed context · Who does it: Account administrator · Time: 15 min
22. 137
    AI usage

    Registers and settings›Platform and security›AI usage

    ✓What to check: Tenkai usage and cost per month · Who does it: Account administrator · Time: 15 min
23. 138
    Tenkai learning

    Improve›Digital employees›Tenkai learning

    ✓What to check: check what Tenkai usage taught, turned into a SUGGESTION for you to approve with one click · Who does it: Account administrator · Time: 10 min
24. 139
    Bring in what you already have

    Improve›Digital employees›Bring in what you already have

    ✓What to check: check uploads the XMLs of the invoices the company has already received and turns what is inside them into registration proposals · Who does it: Account administrator · Time: 10 min
25. 140
    Digital Buyer

    Improve›Digital employees›Digital Buyer

    ✓What to check: check the digital employee that replenishes inventory before it runs out · Who does it: Account administrator · Time: 10 min
26. 141
    Create an agent by chatting

    Improve›Digital employees›Create an agent by chatting

    ✓What to check: check the customer writes in plain language what they want · Who does it: Account administrator · Time: 10 min
27. 142
    Board table

    Improve›Digital employees›Board table

    ✓What to check: check bring a strategic question to the table · Who does it: Account administrator · Time: 10 min
28. 143
    Tenkai action plans

    Improve›Digital employees›Tenkai action plans

    ✓What to check: check ask in one sentence ("collect the 12 overdue ones") and see THE PLAN before anything goes out · Who does it: Account administrator · Time: 10 min
29. 144
    Tenkai watch

    Improve›Digital employees›Tenkai watch

    ✓What to check: check what Tenkai found on its own and nobody has resolved yet · Who does it: Account administrator · Time: 10 min

How the menu is organized (read before you start) (Tenkai module)

The agents live in Improve ▸ Digital employees. What they know and what they can never see is in Registers and settings ▸ Platform and security.

Where agents usually go wrong

• Starting at EXECUTE. Without a month at SUGGEST, nobody knows whether the agent gets it right. Raise autonomy step by step.
• Policy only in the owner's head. The agent follows the written policy; what is not written it cannot guess.
• Empty context. Without the house glossary, Tenkai does not understand what "MP" or "OC" mean in your company.

Questions Tenkai answers after the implementation

• "What are the agents waiting on from me today?"
• "How much did the Reconciler save this month?"
• "Why did the agent suggest this purchase?"

The gates and the routine (Tenkai module)

Week 1 — what Tenkai knows and what it never sees

Week 2 — the agents, one at a time

Week 3 — trust and accountability

The routine (10 minutes a day): Agents inbox. Once a month: Transparency Center — and raise to REVIEW or EXECUTE only the step that got the whole month right. ✅ Go-live gate: at least two agents working, each step at the autonomy level the company chose, and the Transparency Center showing what each one saved.

What this module does: Inventory of items (raw material, inputs, materials): balance by warehouse, movements with average cost and COGS, stocktaking, turnover and ABC curve. Includes the custody/registration of fixed assets.

The steps below apply to every company that uses the module; your industry's block adds what is specific to your operation.

1. 145
   Warehouse addresses

   Deliver›Production›Warehouse addresses

   ✓What to check: aisle, rack, shelf and position, with the scannable code and the capacity · Who does it: Production and inventory · Time: 20 min
2. 146
   Warehouses

   Deliver›Supplies and inventory›Warehouses

   ✓What to check: one warehouse for each place where inventory is kept; the store, the back-room inventory and other stores, if any · Who does it: Production and inventory · Time: 25 min
3. 147
   Stocktakes

   Deliver›Supplies and inventory›Stocktakes

   ✓What to check: the initial count: what was counted becomes the opening balance · Who does it: Production and inventory · Time: 20 min
4. 148
   Purchase requisitions

   Deliver›Supplies and inventory›Purchase requisitions

   ✓What to check: one department requests, the buyer approves · Who does it: Production and inventory · Time: 20 min
5. 149
   Label templates

   Deliver›Production›Label templates

   ✓What to check: the price label with the barcode from your printer · Who does it: Production and inventory · Time: 20 min
6. 150
   Purchase quotes

   Deliver›Supplies and inventory›Purchase quotes

   ✓What to check: the price from N suppliers on the map, with the winner of each item · Who does it: Production and inventory · Time: 20 min
7. 151
   Serialized units

   Deliver›Rental and fleet›Serialized units

   ✓What to check: each physical unit of the model, with serial number and status · Who does it: Production and inventory · Time: 20 min
8. 152
   Purchase orders

   Deliver›Supplies and inventory›Purchase orders

   ✓What to check: the commitment to the supplier: items, quantities, values and term · Who does it: Production and inventory · Time: 20 min
9. 153
   Inbound NF-e

   Deliver›Supplies and inventory›Inbound NF-e

   ✓What to check: import the invoice XML: check it against the order and post it — the inventory comes in; on each item, the Destination (Inventory, Use and consumption or Fixed asset: the fixed asset becomes the asset record); partner who buys with their own card (1.103.0): under Payment, pick the partner in "Who gets paid" with the installments and the 1st due date, and mark an invoice under their tax ID as receipt only (it stays out of SPED) · Who does it: Production and inventory · Time: 25 min
10. 154
    Foreign trade process (record)

    Deliver›Production›Foreign trade›the process

    ✓What to check: the customs clearance: the nationalized cost of each item goes into the inventory's average cost · Who does it: Production and inventory · Time: 20 min
11. 155
    Purchase suggestion

    Deliver›Supplies and inventory›Purchase suggestion

    ✓What to check: what is below the minimum or turning fast, with the suggested quantity; what to buy now: below the minimum or high turnover, with the suggested quantity · Who does it: Production and inventory · Time: 25 min
12. 156
    Third-party material

    Deliver›Production›Third-party material

    ✓What to check: the material that went to the third party, what came back and what is missing · Who does it: Production and inventory · Time: 20 min
13. 157
    Foreign trade

    Deliver›Production›Foreign trade

    ✓What to check: the import process with supplier, items and incoterm · Who does it: Production and inventory · Time: 20 min
14. 158
    Shipping manifest

    Deliver›Supplies and inventory›Shipping manifest

    ✓What to check: what goes inside the load; closing the manifest deducts the inventory; the unloading schedule (1.99.0): in the GS1 tab, after the advance shipping notice, the window, the dock and the booking code the retailer's DC gave; a window after the promised delivery is highlighted · Who does it: Production and inventory · Time: 25 min
15. 159
    Received invoices

    Deliver›Supplies and inventory›Received invoices

    ✓What to check: the supplier's invoice entering the inventory; the supplier's invoice entering the inventory, without typing item by item · Who does it: Production and inventory · Time: 25 min
16. 160
    Rolls (individual weight)

    Deliver›Production›Rolls (individual weight)

    ✓What to check: each roll with the scale weight and the label; at the spinning mill, in Check, the moisture of each package: the conditioned weight goes on the invoice with the scale weight and the moisture; for whoever buys yarn, in Check, the moisture and the conditioned weight on the invoice of each yarn package; a difference above the tolerance becomes a weight claim to the supplier; the moisture regain comes from the standard chosen in Settings (ASTM D1909 or BISFA) or, when the supplier contract fixes it, from Moisture regain agreed with suppliers (per fiber and lot), and the Rate source column says which one applied; for whoever buys knit fabric, in Check, the measured metres of each roll; fabric that yields less than agreed becomes a claim to the supplier · Who does it: Production and inventory · Time: 20 min
17. 161
    Buy from the network

    Deliver›Supplies and inventory›Buy from the network

    ✓What to check: the garment maker's purchase through the network catalog · Who does it: Production and inventory · Time: 20 min
18. 162
    Drawback

    Open in the systemSee the screen help

    Deliver›Production›Drawback

    ✓What to check: if you import in order to export later: the concession act and what is left to prove · Who does it: Production and inventory · Time: 20 min
19. 163
    Fiscal × physical × rolls

    Deliver›Production›Fiscal × physical × rolls

    ✓What to check: the invoice's inventory, the count's and the rolls' matching — the difference shows up here · Who does it: Production and inventory · Time: 20 min
20. 164
    ABC curve

    Know›Explore›ABC curve

    ✓What to check: what sells most and what sits unsold; what sells the most (A), the middling (B) and what hardly moves (C) · Who does it: Production and inventory · Time: 25 min
21. 165
    Inventory dashboard

    Know›Explore›Inventory dashboard

    ✓What to check: the whole inventory on one screen: value, turnover and stockouts; selling without balance (1.99.0): with it off, the register sells what is not in stock as always and the Output without balance panel flags each one (and the piece without cost); with "Inventory: refuse output without balance in every flow" on (Parameters, Production), the register refuses the sale without balance and the manager authorizes it here (item, quantity, reason, valid for 24 h); a company created from 1.99.0 on starts with the refusal turned on (existing and demo companies stayed off): post the opening balance before the first sale · Who does it: Production and inventory · Time: 30 min
22. 166
    Load × production capacity

    Deliver›Production›Load × production capacity

    ✓What to check: the setup and the bottleneck of each link · Who does it: Production and inventory · Time: 20 min
23. 167
    Commodities and energy

    Deliver›Production›Commodities and energy

    ✓What to check: cotton against the day's quote (ESALQ/ICE recorded with source), free-market energy by auction and the position… · Who does it: Production and inventory · Time: 15 min
24. 168
    Asset custody

    Deliver›Supplies and inventory›Asset custody

    ✓What to check: registration and custody of fixed assets · Who does it: Production and inventory · Time: 15 min
25. 169
    Emission factors

    Deliver›Supplies and inventory›Emission factors

    ✓What to check: the emission factor (kg CO₂e) of the fiber, processing and energy the company uses in the digital passport, with the… · Who does it: Production and inventory · Time: 15 min
26. 170
    Visual management

    Deliver›Production›Visual management

    ✓What to check: the factory scoreboard by cell, right now · Who does it: Production and inventory · Time: 15 min
27. 171
    External industrialization

    Deliver›Production›External industrialization

    ✓What to check: what is in the hands of each third party (dyehouse, subcontract sewer, finishing) and what came back from there; the return invoice and the deadline (1.99.0): on the shipment record, Return invoice tab, each return is matched to the third party's invoice (CFOP 1902/2902 for the input and 1124/1125 for the processing) and Tenka checks the value against the cost of what went out; the Return deadline panel shows the shipments due in 30 days ("Industrialization: shipment return deadline", default 180 days) · Who does it: Production and inventory · Time: 25 min
28. 172
    Shop-floor hours and safety rules

    Deliver›Production›Shop-floor hours and safety rules

    ✓What to check: overtime against the legal limit, break, hour bank and the NR-17, NR-12, PGR and PCMSO checklist per workstation · Who does it: Production and inventory · Time: 15 min
29. 173
    Knitting and fabric

    Deliver›Production›Knitting and fabric

    ✓What to check: the looms and the light scheduling of the knitting mill (article, yarn, kg, forecast by kg/day), fabric inspection by roll… · Who does it: Production and inventory · Time: 15 min
30. 174
    Inventory movements

    Deliver›Supplies and inventory›Inventory movements

    ✓What to check: the inventory ledger · Who does it: Production and inventory · Time: 15 min
31. 175
    Production process

    Deliver›Production›Production process

    ✓What to check: the reusable production process · Who does it: Production and inventory · Time: 15 min
32. 176
    Production board

    Deliver›Production›Production board

    ✓What to check: the factory floor on one screen · Who does it: Production and inventory · Time: 15 min
33. 177
    Warehouse dashboard

    Deliver›Production›Warehouse dashboard

    ✓What to check: occupancy by aisle, rolls without address, blocked, scan incidents, transfers in transit and stocktakes by… · Who does it: Production and inventory · Time: 15 min
34. 178
    Store-to-store transfer

    Know›Explore›Store-to-store transfer

    ✓What to check: a transfer between two stores with packing list, package label and check on arrival · Who does it: Production and inventory · Time: 5 min
35. 179
    Store picking

    store phone›Store picking

    ✓What to check: the store's website order queue: scan, ship and hand over checking the CPF · Who does it: Production and inventory · Time: 5 min
36. 180
    Scheduled stock counts

    Deliver›Supplies and inventory›Scheduled stock counts

    ✓What to check: the weekday of each product group per store · Who does it: Production and inventory · Time: 5 min
37. 181
    Count on the phone

    store phone›Count on the phone

    ✓What to check: today's count scanned with the camera and applied with the reason for the difference · Who does it: Production and inventory · Time: 5 min
38. 182
    Received shipments

    Deliver›Production›Received shipments

    ✓What to check: for the workshop that uses Tenka: shipments from garment makers arriving by themselves and the capacity published on the network · Who does it: Production and inventory · Time: 5 min
39. 183
    Subcontractor plan

    Deliver›Production›Subcontractor plan

    ✓What to check: each workshop's capacity per operation: pieces per week, lead time and price per piece · Who does it: Production and inventory · Time: 5 min
40. 184
    Subcontractor network

    Deliver›Production›Subcontractor network

    ✓What to check: searching for a workshop with free capacity on the network and the sewing request that becomes a shipment · Who does it: Production and inventory · Time: 5 min
41. 185
    Style from photo

    Deliver›Supplies and inventory›Style from photo

    ✓What to check: a new style from the camera, with the house size grid, barcode and labels · Who does it: Production and inventory · Time: 5 min
42. 186
    Allocation under shortage

    Know›Explore›Allocation under shortage

    ✓What to check: the rule for who gets the stock when pieces run short and how much is held back for e-commerce · Who does it: Production and inventory · Time: 10 min
43. 187
    Network exchange

    Deliver›Production›Network exchange

    ✓What to check: the idle loom or leftover knit fabric offered to the network, and the acceptance that becomes a shipment or an invoice; the leftover's CFOP (1.99.0): when you enter the leftover's invoice, Tenka tells you the CFOP (5101/5102 sale, 5151/5152 transfer between head office and branch, 5949 no value; 6xxx between states) and the buyer's receipt carries the invoice preview, the invoice and the inherited lot · Who does it: Production and inventory · Time: 15 min
44. 188
    Textile EPR by country

    Deliver›Production›Textile EPR by country

    ✓What to check: the producer fee by country and category, and the calculation of what was exported · Who does it: Production and inventory · Time: 15 min

What this module does: The reading of money: profitability X-ray, live margin, income statements, cash flow, budget, forecasting, actuarial and the result indicators.

The steps below apply to every company that uses the module; your industry's block adds what is specific to your operation.

1. 189
   Default risk

   Receive›Money on the move›Default risk

   ✓What to check: turn on the D-3 and D+1 notices; automatic suspension only when you feel safe · Who does it: Manager · Time: 15 min
2. 190
   Management income statement

   Know›What is left over›Management income statement

   ✓What to check: one company at a time and then the two selected: the group · Who does it: Manager · Time: 15 min
3. 191
   Budget

   Know›The cash desk›Budget

   ✓What to check: the month's target per center, for budget × actual from the 2nd month · Who does it: Manager · Time: 15 min
4. 192
   IFRS statement (consolidated)

   Know›What is left over›IFRS statement (consolidated)

   ✓What to check: the group's result eliminating what one company sold to the other · Who does it: Manager · Time: 15 min
5. 193
   Profitability

   Know›What is left over›Profitability

   ✓What to check: the margin by customer, by product and by profit center; the margin by product and by group · Who does it: Manager · Time: 20 min
6. 194
   Income statement by category (rollup)

   Know›What is left over›Income statement by category (rollup)

   ✓What to check: the group's result with the sale between the companies eliminated (intercompany) · Who does it: Manager · Time: 15 min
7. 195
   Model governance

   Know›Simulate before you decide›Model governance

   ✓What to check: check the auditable fact sheets (model cards) of the actuarial core models · Who does it: Manager · Time: 10 min
8. 196
   Actuarial core

   Know›Simulate before you decide›Actuarial core

   ✓What to check: check the math of risk, VISIBLE (no black box) · Who does it: Manager · Time: 10 min
9. 197
   Actuarial balance

   Know›The balance sheet and the proof›Actuarial balance

   ✓What to check: check the ACTUARIAL LAYER BALANCE · Who does it: Manager · Time: 10 min
10. 198
    Public calibration

    Know›The balance sheet and the proof›Public calibration

    ✓What to check: check the PUBLIC CALIBRATION REPORT · Who does it: Manager · Time: 10 min
11. 199
    Product revenue

    Know›What is left over›Product revenue

    ✓What to check: check MRR, margin by product, revenue per customer and recurring-revenue adjustment · Who does it: Manager · Time: 10 min
12. 200
    Investment analysis

    Know›Simulate before you decide›Investment analysis

    ✓What to check: check does the investment pay the cost of capital? NPV, IRR, MIRR, payback and IBC of the flow, discounted by the automatic WACC of the… · Who does it: Manager · Time: 10 min
13. 201
    Month's cash

    Know›The cash desk›Month's cash

    ✓What to check: check four numbers for whoever looks after cash without being a finance person · Who does it: Manager · Time: 10 min
14. 202
    CFO calculators

    Know›Simulate before you decide›CFO calculators

    ✓What to check: check quick decision tools · Who does it: Manager · Time: 10 min
15. 203
    Cards and checks

    Know›The cash desk›Cards and checks

    ✓What to check: check the acquirer's fees by card brand, mode and installments (the POS card sale becomes a receivable on the due date, net… · Who does it: Manager · Time: 10 min
16. 204
    Scenarios (what-if)

    Know›Simulate before you decide›Scenarios (what-if)

    ✓What to check: check simulate hiring/losing a customer/adjusting prices and compare the impact on result, margin and break-even point · Who does it: Manager · Time: 10 min
17. 205
    Results certificate

    Know›The balance sheet and the proof›Results certificate

    ✓What to check: check the monthly seal of what the platform PROVED in the month · Who does it: Manager · Time: 10 min
18. 206
    Cash flow statement

    Know›The cash desk›Cash flow statement

    ✓What to check: check 12-month management cash flow statement (direct method) · Who does it: Manager · Time: 10 min
19. 207
    Income statement by packages

    Know›What is left over›Income statement by packages

    ✓What to check: check the 12 months of actuals read in the category tree (packages sum their children) with budget and variance of the current version of the… · Who does it: Manager · Time: 10 min
20. 208
    Daily statement

    Know›The cash desk›Daily statement

    ✓What to check: check cash day by day · Who does it: Manager · Time: 10 min
21. 209
    Working capital (Fleuriet)

    Know›The cash desk›Working capital (Fleuriet)

    ✓What to check: check dynamic working capital model · Who does it: Manager · Time: 10 min
22. 210
    Flow by category

    Know›The cash desk›Flow by category

    ✓What to check: check the category × day-of-month matrix · Who does it: Manager · Time: 10 min
23. 211
    Margin forecasting

    Know›Simulate before you decide›Margin forecasting

    ✓What to check: check projection of revenue, cost and margin for the next 6 months from the real income statement trend, in scenarios… · Who does it: Manager · Time: 10 min
24. 212
    Digital twin (what if…?)

    Know›Simulate before you decide›Digital twin (what if…?)

    ✓What to check: check the company's what-if simulator · Who does it: Manager · Time: 10 min
25. 213
    Indicators

    Know›Explore›Indicators

    ✓What to check: check traffic lights of the financial indicators (liquidity, margin, growth, concentration, default, runway) approximated by… · Who does it: Manager · Time: 10 min
26. 214
    Live margin

    Know›What is left over›Live margin

    ✓What to check: check where the company makes money, month by month · Who does it: Manager · Time: 10 min
27. 215
    Variance narrative

    Know›The cash desk›Variance narrative

    ✓What to check: check the explanation of the budget variance, written and ready · Who does it: Manager · Time: 10 min
28. 216
    Credit score

    Grow›Capital›Credit score

    ✓What to check: the credit score (0 to 1000) of a customer or of the tenant itself, combining the signals that already exist in the system · Who does it: Manager · Time: 15 min
29. 217
    Profitability simulator

    Know›Simulate before you decide›Profitability simulator

    ✓What to check: check the quick simulation of a contract's real hourly cost and margin, before signing · Who does it: Manager · Time: 10 min

Who it is for: the store — clothing, footwear, materials, stationery, any retail — that sells at the counter (POS) and perhaps also by order, with exchanges, vouchers, a loyalty club and a card machine.

What you have at the end: the register opening and closing in the system, each sale deducting inventory, the exchange turning into store credit, the card machine reconciled and the ABC curve saying what to replenish.

Rhythm: 3 weeks. In each step there are two buttons: Open in the system and See the screen's help, both in a new tab.

How the menu is organized (read before you start) (Commerce and retail)

Where the store usually goes wrong

• Product without a barcode. At the counter, the cashier types and gets it wrong. Register the barcode in week 1.
• Exchange made outside the system. An exchange by word of mouth does not return the piece to inventory nor create the voucher; the balance never closes.
• Card machine without reconciliation. The fee and the term of each card brand only appear when the acquirer's statement is imported.
• Discount by word of mouth. A discount above the limit without the approver's password does not close the sale — agree beforehand who approves.
• Credit without a limit. A customer without a registered credit limit cannot buy on account; register the limit before opening the credit notebook.

Questions Tenkai answers after the implementation

• "How much did I sell today at the counter?"
• "Which products have been stalled for more than 60 days?"
• "How much fee did the card machine charge me this month?"
• "How much discount did I give today and who authorized it?"
• "Which customers are close to their credit limit?"
• "Which promotions are in effect now?"

The gates and the routine (Commerce and retail)

Week 1 — the product, the price and the inventory

Week 2 — the counter

Week 3 — money and replenishment

The owner's routine (15 minutes a week): Card acquirer reconciliation (did the card machine match?), ABC curve (what to replenish) and Vouchers and benefits (what the store owes). ✅ Go-live gate: the register closes without a difference, the card machine reconciles on its own and replenishment comes from the purchase suggestion.

Who it is for: the minimarket, the bakery, the butcher, the greengrocer and the fabric-by-the-meter shop — whoever sells by weight with a scale label, keeps a credit notebook and has a register with a queue at the end of the day.

What you have at the end: the scale label going straight through the register, the scale receiving prices from the system, credit sales within each customer's limit, the register closing with the count of bills and the day's promotions applied on their own.

Rhythm: 3 weeks. In each step there are two buttons: Open in the system and See the screen's help, both in a new tab.

We do not have yet: SAT (São Paulo; Ceará ended the MFE in 2026 and sales there go out by NFC-e) — the NFC-e goes out through the tax issuer; TEF and PIX integrated with the card machine. Talk to BMCode first if your store depends on them.

How the menu is organized (read before you start) (Supermarket, bakery and butcher)

Where the supermarket usually goes wrong

• Price typed on the scale. The label price and the system price diverge at the first repricing. Use the scale loading.
• Long code on the weighed product. The label's PLU has 5 digits; a weighed product with a longer code is not found by the register. Check in week 1.
• Weight × value swapped. If the scale prints value and the parameter says weight, the register charges wrongly. Check in step 1.
• Credit by word of mouth. The notebook outside the system does not respect limits nor appear in accounts receivable.

Questions Tenkai answers after the implementation

• "How much did I sell today at the register?"
• "Which customers are close to their credit limit?"
• "Which promotions are in effect now?"
• "How much discount did I give today and who authorized it?"

The gates and the routine (Supermarket, bakery and butcher)

Week 1 — the product, the weight and the price

Week 2 — the register and the notebook

Week 3 — money and replenishment

The owner's routine (15 minutes a day): the register closing (did it match?), the open credit sales (who is at the limit) and the ABC curve (what to replenish). ✅ Go-live gate: the scale receives prices from the system, the register closes without a difference and credit does not go past the limit.