Club tiers
Silver, Gold, Diamond: the purchase floor over the last 12 months and the discount that goes into the order by itself.
What you find on this screen
A portrait of the screen, read from the screen itself — it changes when the screen changes.
Available actions
Recalculate tiers now
Form fields
Nível*Prata, Ouro, Diamante…
Ordem*1 = o primeiro nível; o maior número é o topo.
Piso em R$ (12 meses)Comprou pelo menos isto nos últimos 12 meses.
Piso em kg (12 meses)Ou pelo menos estes quilos.
Desconto (%)*Entra sozinho em cada linha do pedido do cliente deste nível.
BenefíciosO que mais o nível dá (frete, prazo, prioridade na separação).
AtivoInativo deixa de entrar nos painéis; o histórico fica.
Start here
The club that gives discounts by itself
Each tier has a purchase floor over the last 12 months (in R$ or kg) and a discount. Every month the system recalculates each customer’s tier; the tier discount goes into each order line by itself, labelled "club discount", and cashback is still used as a payment method.
How to
Gold with five tonnes
Tiers: Silver from 2 t, Gold from 5 t (3%), Diamond from 10 t (5%). The customer bought 5.2 t in the last 12 months: Gold, 3% on each line. A return that takes them to 4.8 t drops them to Silver at the monthly recalculation, and the history records it.
Rules
Does not stack with manual discounts (default)
A line that already has a discount given by the salesperson does not get the club one — the larger does not add up. To add both, turn on CLUBE.CUMULA_DESCONTO.
Frequently asked questions
O cliente comprou acima do piso do Ouro este mês, mas continua Prata. Por quê?
O nível olha os ÚLTIMOS 12 MESES, não o mês. Ele sobe quando a soma da janela cruza o piso e desce quando a janela deixa de alcançá-lo — por isso a mudança pode levar meses. O desconto do nível entra sozinho no pedido no dia em que o nível muda.
Was this article helpful?
In the same module: Sales24
Online sales channelsCatalog feed, order webhook and fetching from Shopify and Nuvemshop.CustomersCentral registry of who you serve. It gathers contact and document data, the customer's access to the Portal,…EDI com o varejistaO pedido do grande varejista que entra pela VAN, o de-para dos GTIN, o aviso de embarque com os SSCC e a fatu…ExcursõesO ônibus de sacoleiras: agência, guia, poltronas, quem veio, o que comprou, os volumes etiquetados e a comiss…Sales FunnelsThe rails of your sales process: each funnel has stages with probability and a "rot" deadline — the foundatio…Product groupsProduct grouper (one level above the product) to see revenue, margin, and P&L by group — not just by product.Loja virtual e liveA sua loja na internet sem taxa por venda e o pedido-relâmpago da live: link público, estoque ao vivo, reserv…Team targets and commissionsSalespeople and reps side by side: target, sold, attainment, the tier that applies and the month’s projected …
Tenka Academy
Explore the AcademyStep-by-step learning paths for your industry, inside the platform.