Release history

When you remove a connector in Settings, Connectors, it no longer disappears for good: it goes to the trash and an Undo button appears. In the trash you can restore the connector or delete it permanently. A connector in the trash receives no notifications.

The contract status shows as Active, Suspended, Closed and so on, in your language, on the contract page, the contract list and the Contract summary PDF, and no longer as an upper-case code.

Screen readers now announce the Ctrl+Enter shortcut to send and tell you when new messages from support arrive; icon tips also show when you move with the keyboard; and when your company color is light, the text on buttons and messages turns dark to stay readable.

In My preferences, on the Notifications tab, there is a new row, New message in Support, to choose how you get the notice when a customer writes in the portal chat, without silencing the other system notices.

An hour logged on the 31st and approved on the 2nd now counts in the month it was worked, everywhere: in Profitability, in the hour bank balance, in the overage and in the customer portal. Before, Profitability and the balance used the approval day, and the same work fell into different months.

In the Contract summary panel, the Hours column says how many project hours are still awaiting approval — they only use the bank once approved. In the Value column, when the portal total differs from the billed amount (an expense marked as visible to the customer, or revenue hidden from them), the summary shows the number the customer sees. In the Profitability tab, each month’s labor amount opens the list of hours behind that cost.

To record a shift with production, enter the yarn and the kilos of yarn consumed: the knitted fabric does not enter stock without the yarn it came from. A shift linked to a production order still does not ask (the order already issues the yarn). If the yarn has no cost, the fabric enters at zero cost and is flagged for the closing and the cost of sales. The Article and Yarn fields no longer list items in the trash, and items without an NCM code appear at the end of the list marked "no NCM".

When generating the export NF-e, the shipment rate is compared with the day’s quote registered in the exchange rates. If the difference exceeds 2%, the invoice warns with both numbers so you can check before sending. With no quote registered, the invoice is still generated, but it warns that the rate was not checked.

Each AI usage line now records the model that actually answered (for example, the dated version of the model, or the model the provider chose), not just the configured one. The cost and the margin per account now use that model’s price.

When viewing another account’s data, the disabled Save explains that it is a read-only view where nothing is saved. Before, it only said permission was missing.

"Collect now" no longer checks one by one the accounts with nothing to check (no audit trail, or only shared profiles). The result is the same.

The "Value delivered report" PDF, downloaded from the portal Home, came out in Portuguese for every client. It now comes out in the client’s language, and a project with no deliveries planned yet says so instead of "0/0".

In any list with import, when your file's header does not use the name the screen expects, the preview shows each field with the file column for you to choose. Apply and remember redoes the preview and keeps the choice for your company: the next file in the same layout comes in right.

A work order that came from Sankhya now shows its number there, with the source next to it ("Sankhya 91016"), in the list, the record, the P&L cost by phase and the project timeline. Search finds it by that number, and the list has a new Source column.

A work order in Service mode (a consultant’s work) no longer shows equipment, serial number, check-in, check-out, travel, report or the Schedule and field tab — and the list stops showing equipment and serial number when the account does no field service. Field work orders are unchanged.

Went over the pack allowance? The contract summary now shows, month by month, the extra hours and whether they were already invoiced or are still to be billed. The amount shows for people who can see values; the hours, for everyone. It is the same figure your customer sees in the portal.

For a services company, Live margin no longer opens with “no sales”. With no product sales in the last 12 months, it shows the portfolio of fixed-scope projects — revenue, hours cost and margin of each, using the same calculation as the project P&L tab.

Text, type, owner, project, sprint, customer, workflow, “only mine” and “only open”: the filter you applied comes back when you refresh, leave and return, or sign in from another browser. Clear resets what was saved.

In Users and access groups, pressing Enter in the new-user fields registers the user. The “Link to group…” field only shows when the company has a group to choose; if not, a hint takes its place. The search magnifier no longer covers the text and the fields are aligned.

In a contract price, Quantity accepts up to three decimal places — 2.5 hours, 0.125 kg, 1.333 units — and the Qty column shows the number as typed, with no extra zeros.

When customer acceptance is on, the project P&L and the Live margin project portfolio show how many work-order and request hours are still awaiting acceptance: their cost is already counted, but the contract’s hour bank is only consumed after the customer accepts.

When the project doesn’t show the consultant to the customer, the list of hours awaiting acceptance in the portal now shows the role of who did the work (the job title) instead of the name. With the consultant visible, the name still appears.

On a purchase invoice paid with the partner’s card, the Payment block now brings the cost center of the last reimbursement posted. You can change it or leave it without a cost center, as before.

At the checkout, Shift+F8 discards the whole cart asking for the reason, and the register stays open; above the cancellation quota it asks for approval from someone with authority. F6 switches between cash withdrawal and top-up. In the cash count, "460.10" is the same as "460,10".

When you save the loom shift, the yarn consumed leaves stock and the fabric produced comes in. If the production order already makes that movement, enter its number and the screen does not count it twice. Without yarn balance nothing moves and you see why.

The yarn and article lists in Loom production and Yarn consumption per article now also show covered yarn, velvet and pile fabric, and coated fabric.

Whoever confirms an import leaves a record in the audit trail: who, when, how many rows and from which file. The import preview now scrolls sideways and the columns stay readable.

The customer record opens faster: the Relationship, Vouchers and benefits, Tenka Score and Group tabs load when you click them. The stock movements list also opens faster in companies with many items.

Recalculating contract hours is now all or nothing: if one request cannot be redone, nothing changes and the screen says which one to check. Deleting a time entry removes its hours from the contract at once, without leaving the contract short of hours if something goes wrong.

The status color from the registry stays readable in light and dark themes, in the contract Requests tab and in the requests list. Every change to the git connector settings goes into the audit trail with who and when; the token never appears in the record.

The seller portal has a Copy link button, billing and lead status in your language, and empty lists that say what to do. Asked Tenkai how much commission you will earn as a partner? It answers from your portfolio.

In the request record, the steps bar only lets you click the step the type's workflow allows from the current status; the others are greyed out with an explanation. Changing the status from the record, from Move activity in the list or by bulk edit follows the same workflow, estimate, solution and automation rules, and the history gets a single line.

Checkout sales close faster: stock for the items is written off in one go for the whole sale, and an already paid Pix is checked in a single pass. Item balance and cost stay the same.

The contract hours chart, on the record and in the portal, now has an hours axis, a bar with each month's consumption and the name of each line at its end: planned balance, actual balance and balance trend. On top are the total contracted, used to date, today's balance and the end balance by trend.

In Tickets on the portal, Download builds the report with the same tickets the list shows, with the same filters and period. With All periods, the report starts at the oldest ticket. Before, it brought only the current month’s support tickets.

Approved hours on the projects linked to a contract now use the hour bank, like ticket hours. They count in the balance and in the month-by-month chart and, above the cycle limit, become overage. A pending hour is only used once approved, and a rejected hour is not used. On the contract record, the new Projects tab shows each project with approved hours, pending hours, what went into the bank and the overage. On the portal, the contract page lists the projects with their approved hours. Each hour counts only once: a ticket that belongs to a project still counts as a ticket.

The customer portal now uses your company’s registered colors, the same as the system: buttons, links, tabs, the current page of lists and highlights. With no color registered, the portal keeps the default colors. The color is changed in the company record and applies to both.

On the contract Overview, one panel shows the contract in three columns, always in the same order: contracted, used and balance. Value shows the contracted amount for the term, what was already billed and what is still to bill. Hours shows contracted hours, used hours (tickets and projects) and the balance, with the trend. Profitability shows billed, cost and margin. The contracted value comes from the contract products and prices; without them, from the monthly value on the Data tab. If both are filled in and differ, the panel says which one applies.

Enter the third party's invoice key or import its XML. The system checks the key, the CNPJ and the CFOPs and warns when an invoice is missing or something doesn't match.

In search (Ctrl+K) and in Tenkai, typing "grid", "sizing", "pack" or "size and color" takes you straight to Received shipments, where each line of a shipment by size grid shows the piece's size and color. Before, the screen was only found by the shipment name.

The piece name with its grid — "T-shirt — M / Blue" — is now written the same way at the register, in exchanges and returns, and in Received shipments. A piece that only has a size (or only a color) shows as "T-shirt — M", with no stray dash or slash.

On the Status classification form, the Key field is now called Code. Tenkai answers about classifications by name only, without the code, and search also finds the screen by request classification. The requests Kanban help explains that the sections come from the classifications.

A contract from another customer no longer gets into the ticket, whether through the record, Tenkai or an integration: the message says which field to change. The record also warns when the contract list shows only the 2,000 most recent ones and says when to save to see the new customer’s links.

Like the Z report, the X report now shows the amount and count of each payment method, for example Pix R$ 49.90 (1). And the opening screen tells you when the register was already closed today on this phone.

Removing an already-paid Pix part now responds right away: the part leaves the sale, the charge is set to be refunded and the notice reaches the bell of whoever checks the register right after.

Dragging the card on the Kanban, completing or reopening in My Agenda, starting or pausing the timer, pausing or resuming from the row menu and changing the status through the integration follow the same rules as the record: the type workflow, the estimate, the written solution and the stage done checklist (before, only the Kanban checked the checklist). "On status change" automations now run on every change, and only they do.

Deleting a time entry whose hours are already counted in the contract usage now requires the delete permission in Contracts; without it, the screen tells you why and nothing is deleted. Hours already invoiced still cannot be deleted.

The leads, sales and invoices lists in the partner portal show the most recent ones and, when there are more, say "Showing N of M". Asking Tenkai about the commission receivable gives the same figure as the portal card.

On any screen, hovering over a button disabled because your profile can only view shows the reason: "Read only: your profile can only view this screen. Ask the account administrator for permission to edit." Before, this only appeared in lists, standard records and finance.

When a commit or a merge moves the request and the git author is not a user of the account, the history and the comment are recorded as "Tenka (automatic routine)", no longer as the company owner. The same GitHub or GitLab delivery sent again does not repeat the comment, the hours or the move.

The "1–25 of 3,458" and the rows-per-page choice are back at the bottom of every table. You can see at a glance how many open demands, customers or bills there are.

Open, Overdue, No owner and the other cards now count only what the list shows: the view, filters and search. Before, they counted the whole company even with a sprint filtered.

Opened a record from a filtered list? The "n of N", previous and next now go through that list only, in the same order — not the whole table. It works on every record page.

Find grows to fill the space and Save is always at the end of the line. When you open or close the activity panel, tabs that do not fit go to "More" instead of being cut.

When the configured AI model is down or the key is rejected, Tenkai now says so and where to fix it (Settings › AI), instead of "try again in a moment". While analysing, the button itself shows "Analysing the numbers..." without pushing the others.

The next 14 days appear as cards labelled by type (market, extra shift, excursion). The form only opens with "Add a market day" or Edit, already filled in. The table below now has a title: the reseller buses.

Shops and lives, photo on a model, Tenkai listing and exchanges are now separate numbered cards, each with a "what it is for" line and an example. The shop form only opens with New shop, New live or Edit.

The "Assigned employee" column (who does the work) can be turned on in the Demands and Tickets lists, right after "Owner". It starts off: turn it on in Column preferences.

"Build route" is the main button and "Refresh" is now secondary; the day’s manifest cards are no longer stuck together.

In the requests list, the Status column gets a soft background in the color chosen in the status setup, so you can spot at a glance what is in each stage. Statuses without a color stay as before.

In financial entries, the projected cash flow chart now takes the full width of the screen, with each month's inflows, outflows and balance easy to read. The accrual filter now has "from" and "to": pick both to see several months at once, or leave "to" blank to see a single month.

When a request goes to the trash with someone’s timer running, the timer stops right away with the hours recorded up to then, and that person gets a notice saying which request it was and how many hours were kept. Whoever sent it to the trash does not get the notice.

The Logged hours card in the contract’s Profitability now shows all hours worked on the contract, the same as the Requests tab. Right below it shows how many of them count toward cost: only approved ones, with a team member and a start time.

When the project has delivered its part and is waiting for the client, use Wait for the client in the record’s menu and say what you are waiting for. Meanwhile, an overdue forecast does not count as a team delay: the project moves to the Waiting for the client column on the board, the PMO panel shows the client wait apart from delays, and the record shows since when. Use Resume the project when the client replies.

The contract Requests tab shows the request code as in the requests list, the status in the same color, the owner and the sprint. The contract balance appears next to the hour totals, and zero hours show as a dash.

Requests the client opens through the portal or by email now arrive with their active contract, consuming the contract, with that contract's request owner, the product (when the contract has only one) and the sprint in progress. If the client has more than one active contract, the portal asks which one the request belongs to. Whatever cannot be filled in still goes to "Classify and Assign Fields". What the client calls a ticket appears to you as a request.

In the contract overview, the "Request owner" field says who handles that contract's requests. That person appears as the responsible employee on requests the client opens, and the request goes straight to their schedule.

Request automations now have a "Client" filter and an "Assign to employee" action, and they also apply to requests coming in through the portal and by email. Use them for exceptions: a client whose requests always go to someone else.

In lists, right-clicking anywhere on a record opens the same menu as the row's three dots (Favorite, View, Edit, Duplicate, Open in new tab and Send to trash), right where the cursor is. Over a link or with Ctrl held down, the browser's menu still appears. The menu shows only the options you are allowed to use.

With the option "Confirmed order creates work orders for what is missing" on, the production order for what the size grid lacks is also created when the order is confirmed by the payment link or when a quote from the catalog is confirmed — not only by the Confirm button. The order comes with the spec sheet routing, the missing grid and the priority from the promised date, and is never created twice for the same line.

Counter plan users see only Items, Sell, Who owes me, How much I sold and Online orders in the menu, search and Home. The rest of Tenka is still there, one tap away in "See everything". First use is now three steps: add the item, see who owes you and how much you sold.

With your Pix key set, the checkout (computer and phone) shows the QR and copy-paste code with the exact sale amount; the customer pays in her banking app and you tap "Received". It is the default for those starting out: no gateway contract, money goes straight to your account.

On the item grid, the counter label prints your price, the suggested resale price for the buyer (your price plus the house margin you set) and a QR the phone checkout reads with the camera.

For items you buy ready and resell, the price screen has a "Bought for, selling for" mode: enter what you paid and what you charge, and see what is left on each item, the price that gives the margin you want and how many items a month pay your fixed costs. Taxes come from your tax regime (zero for MEI).

The pricing page and the Try page now have a version for stalls and small apparel makers, with no system jargon: the plans with the price that goes on the invoice and a call to start with your phone.

First use for apparel makers now starts with orders and shipping, then goes to the item, the tech sheet and production: newcomers sell before they design.

Records and screens of spinning, knitting, dyeing, household finance, sales, supplies and LGPD got the question they answer and everyday names (for example "packing list", "barré", "card bill", "price per piece"). Now quick search (Ctrl+K) and Tenkai find them by the word you use, not only by the screen's official name.

The credit card, card bill, investment and recurrence rule records got help: what they are for, what each field means, how expenses reach the card and how the bill becomes paid, how earnings are calculated and why generating the recurrence twice does not duplicate anything.

The top of an open work order showed an actual cost of 0.00 even with pieces reported — the cost only appeared in the Cost by stage tab. It now shows the actual cost accumulated so far and the cost per piece already reported; once the order is completed, it goes back to the closed actual cost. On the spec sheet, next to the actual cost of the last completed order, the order in production appears with its actual cost so far per piece.

When a question could be answered by more than one query ("which teams do we have", "who did I spend the most with on purchases", "how much was in the central warehouse"), Tenkai sometimes picked the wrong one or said it didn't have the information. Now it considers only the queries related to the question and decides between similar ones before answering — and the answer arrives faster.

Scan, tap Charge and tap the method: the sale is saved. Cash no longer asks for a change screen — if you want the change, tap the note you received or type the amount on the same sheet. The method of the last sale appears first and highlighted; splitting the payment and installments are under "Split the payment or pay in installments".

Tap the item name in the cart to change the quantity, the price or remove it. For a registered item, a price below the store price becomes a discount and, above the limit, someone with approval rights releases it on the same sheet — the sale does not restart.

The first sale of the day no longer stops at "Open the register": it opens by itself with the drawer at zero (drawer change goes in Menu, Cash in; stores that count the drawer at opening turn this off in Parameters, POS). And the camera now reads barcodes on iPhone too, with the same continuous beep.

Scanning an item in the phone register is much faster: the register remembers the store's price rules for a minute and reads the cart at once. Creating an account by phone is also lighter: what you need to sell (the Counter stock location and the register) is ready right away, and the rest of the account setup finishes on its own within seconds.

Before, when a registered item had no NCM or CFOP, the register's invoice went out with a guessed default code that the tax authority could reject. Now the sale is saved normally and the invoice stays pending, saying which item and what is missing in its record. Once filled in, the invoice goes out on the next attempt.

When someone changes their password, is deactivated or has the password reset, the register phones linked to that person are signed out at once and ask to sign in again. The phone opened from the Sell button signs out too when the person leaves the system in that browser. Demo visits and read-only access do not open the register.

Say or write the sale the way you do at the stall: "sold 5 size runs of the ribbed top", "5 pieces size M of the ribbed top to a walk-in customer, list price plus 5% on the card in 3 installments". The size run comes from the item record, with the right sizes; the price list can be named; the surcharge or discount and the installments go in as at the checkout. Before saving, Tenka shows each item with price, total and terms, and waits for your CONFIRM. Anything unclear becomes a question. When it asks, just reply with what was missing ("M red", "by Pix").

An item sold by price alone in the phone register now goes on the invoice with the NCM, CFOP and CSOSN you set once in Company settings, Parameters, PDV ("Unregistered item invoice"), and with the description you wrote at the sale ("ribbed blouse"). Until that default is filled in, the sale is saved as usual and the invoice stays pending, saying exactly what is missing — it never goes out with a made-up code. Once filled in, the invoice goes out on the next attempt.

If you are already in Tenka and tap Sell, you go straight into the register without typing anything. And if you created the account with just your phone, with no e-mail, you enter the register with your phone and the code that arrives on WhatsApp. E-mail and password still work.

Creating the account on the Get started page waits less, and whoever uses the counter on the phone always lands on the counter Home, never on the time clock and payslip screen.

At the phone checkout, unregistered items above R$ 2,000 in the sale (change it in Parameters, "Unregistered item: maximum value without approval") ask for the e-mail and password of someone with approval rights, like a discount above the limit — an extra zero no longer becomes a sale worth thousands. The approval sheet also gained a Reason field: the sale keeps what was written, or "Approval at the checkout" when nobody wrote anything.

The commission rule now has a product: subscription in the first year, recurring subscription, credit and add-on, each with its own percentage, always on what the customer paid. The advance agreed with the representative becomes a bill to pay right away and is deducted at the next closings until it reaches zero. An invoice cancelled after payment comes back as a reversal the next month.

The customer record in simple mode now has a Delivery address tab: ZIP code (optional, fills in the rest), street, number, district, city and state, with no tax fields. It is the address tomorrow's delivery uses — and when the street is missing, the WhatsApp sale warning brings a direct link to this tab.

In the production by machine record, the Article field now lists only knitted fabrics, with no yarns mixed in, and the Yarn consumed field lists only yarns. The split is by the item's NCM code; an item without an NCM code yet shows in both until it is classified.

In the owner cockpit, the menu of each open invoice now has "Cancel invoice". The reason is required and is recorded with who cancelled and when. If the invoice already has a charge in Asaas, the charge is cancelled there too; a paid invoice cannot be cancelled. The cancelled invoice leaves the open invoices, the collection schedule and the overdue account block.

Tenkai, WhatsApp and digital worker credits are paid before use: if the purchase was not paid, the credits simply do not come in. The invoice of that purchase does not become overdue in the collection schedule and does not block access for non-payment, not even when the charge was never issued.

With no AI assistant turned on, questions such as cash balance, the month's result, receivables and payables, overdue customers, contracts about to expire, the month's sales and stock asked in English or Spanish now get an answer, with the period and scope in the asker's language.

Opening a loom shift, or starting a new one, is now faster: the record no longer prepares the whole production list behind the scenes, which it does not even show. Fields, rolls and previous/next stay the same, following the same search you made in the list.

In the phone app, buttons, links, checkboxes and options have a larger touch area, so your finger hits them the first time, without changing how the screen looks. And the Get to know this screen shortcut hides while it is over a field, coming back when there is free space.

In the dyehouse, the loss declared on an approved in-house batch is taken out of the article's stock as soon as you save the batch — and comes back if the batch is reopened, deleted or has its loss corrected. The monthly closing in kilograms now only checks: it shows the loss that left stock and, separately, the declared loss that has not left yet. A batch that records dyeing done by a third party is not written off again: its loss is already in the shipment.

In super admin, under Accounts › Create textile demo group, the Recreate from scratch button erases the operations of the eight Demo Group companies and rebuilds everything as the first time: the spinning mill again yields less than 100% of the lint, each company's margin stays within its industry range and no stock goes negative. Logins and passwords stay. Create or update still only completes what is missing.

If your profile changes in the middle of a sale, you can still undo the card or Pix payment the customer already made, and the register closes without a surplus. A Pix that had already arrived and is removed from the sale becomes an "amount to refund" in the bell of whoever checks the register. Each such undo is recorded with the register and the amount.

When a sale is saved but the item does not leave stock (stock month closed, inactive variant, a momentary failure), the sale is marked "stock to deduct" with the items and the reason, and it shows up in your queue for the day. In Till sales, fix the cause and tap "Deduct stock now": only what is missing leaves stock.

When the internet drops and the invoice is issued in contingency, an item without the tax situation (CST) in its record — under the Normal regime — keeps the invoice from being issued, and the till now says which item and what to fill in, instead of only warning that the invoice model did not arrive. Under the Simples regime, an item without CSOSN keeps the usual default.

A credit sale in 3 instalments now creates three receivables, one per instalment, each due when the acquirer deposits it (the credit term for the first and 30 more days for each following one), already net of the contracted fee. In the acquirer statement, each instalment matches its own receivable. Cancelling the sale cancels all instalments.

When the scanned item is set aside for another order and none is free in the store, the till asks for the e-mail and password of someone with authority before adding it to the sale — even when the person at the till has authority. Who authorised is recorded on the sale and on the order that lost the item. It applies to the store till and the phone till.

The Demo Group companies come with the profiles "Prova — Caixa só inclui" (till can only add) and "Prova — Caixa altera sem excluir" (till edits without deleting). In the Profiles list, pick one and use "View as": the till shows what that profile can do — a profile that only adds cannot open the till (operating needs the full profile) and one that edits without deleting sees no Delete button in customers. Nobody logs in with these profiles.

The name, CPF or CNPJ and network address of whoever accepted a proposal are kept as proof of the contract until 5 years after it ends. After that, a monthly routine erases them without waiting for the data subject’s request and records it on the proposal; the acceptance date stays.

The Digital employees’ office has a new "Runs this month" card: how many runs the agents have done against the plan’s allowance, the package balance and how many go to the invoice, with the amount. From there you buy +1,000, +5,000 or +20,000 runs. At 80% and 100% of the allowance, whoever administers the account gets a bell and e-mail notice. The agent never stops for lack of balance.

Quantities, percentages and measures in Tenkai's answers now use the decimal and thousands separators of your language ("1,234.5 kg" in English, "1.234,5 kg" in Portuguese). Before, some answers mixed "8,5" with "$1,234.56" in the same sentence.

When a release improves a help text, the new text also shows up in accounts that already had that help, in all 11 languages. Help you edited by hand stays as you left it: the release only replaces text nobody touched.

You can now ask with a period: “which webhook failed this month?”, “what changed in the tax reform table this quarter?”, “is what I sold this quarter classified for the reform?”, “how many campaigns did we send this month?”, “who reopened the closing this quarter?” and “which bus trips came this week?”. Without a period, the answer stays as before.

The public Help Center shows each screen's full article — steps, rules, FAQ, images and what the screen contains — to anyone, signed in or not. You can send an article link to someone who doesn't use Tenka yet and find answers through a web search.

The service deadline of each row is no longer checked one by one: the ticket and task lists open with the same amount of reading whether the page has 10 or 50 rows.

The card summary (health, margin and what to offer) now calculates only the open customer, not the whole company — the figures are the same as in the portfolio, and the card no longer slows down as the base grows.

The contract tabs (products, prices, finance, documents, amendments and the others) load when you click them, not all at once when the card opens. What you did not open stays as it was when you save.

When you run the retention policies, the page says how many records were processed, whether nothing had expired, or whether the run failed — before it said "executed" even when nothing ran. The cold-lead grace period now also follows the account's local time.

A line you add by hand to the inventory now brings the item's balance in the warehouse as the expected quantity. Before it started at zero, and the adjustment came out as the whole counted quantity.

In the Customer 360 card, the Health tab (with the partner's Tenka Score), White space and Schedule visit load when you click them, not all at once when the card opens. The partner score now reads only the open customer: the figures are the same, and the tab no longer slows down as the customer has more contracts.

Statuses like Open, In progress, Waiting for customer, Resolved and Closed now show in the language you read, in the demand list, the board, the demand card, the customer portal, the agenda and the mobile app. A status name your company wrote itself stays exactly as written.

In the Demo Group, each company in the chain now has its industry's margin: cotton gin and spinning mill around 12%, knitting and weaving around 15%, dye house around 20%, garment maker around 28%, sewing contractor around 20%, and the store with a 45% gross margin. Each sale comes from the kilo or piece that actually left, each purchase is the kilo that came in at the seller's price, and payroll matches the size of the operation. The group chain panel shows the group with a 14% to 19% monthly profit, and each company's income statement tells the same story.

When the account has no AI turned on, Tenkai delivers the numbers straight from the database in your language: the source, the “check it in”, the notice, the screen button name and the P&L and royalty labels. And when it finds no data, it states the period it consulted (for example, the current month).

In Production by machine you now enter the yarn consumed (which yarn and how many kilograms), the kilograms of fabric produced and the declared loss with its reason. When you save, the loss leaves the yarn stock at that moment, with the yarn lot and the production date — and comes back if you reduce the loss or delete the record. Fabric plus loss never exceed the yarn consumed. The monthly closing in kilograms adds this loss to the dyehouse loss and shows separately the loss that has not left stock yet.

On the dyeing batch, the loss declared on each in-house finishing pass (stenter, compactor, calender) leaves the batch article’s stock as soon as the pass is saved — and comes back if the pass is deleted or the loss decreases. Finishing done by a third party is not written off again: its loss is in the shipment. A company that prefers to only check the finishing loss in the monthly closing in kilograms turns off the parameter "Dyehouse: in-house finishing loss leaves stock right away" in Parameters.

When you import tasks from a CSV spreadsheet, a description with line breaks, semicolons or quotes now comes in whole, as a single task. Before, each line of the description became an invalid row in the preview.

If the owner’s name in the spreadsheet belongs to more than one registered person, the row comes back in the preview saying how many there are and asking for the person’s e-mail. Before, the task went to the first one with that name, without warning.

A room with a team shows each member’s tasks and the company’s monthly sprint when the team has no sprint of its own. Cards show the due date and flag overdue ones, "in progress" counts only what has started, velocity shows only the team’s sprints, and only the flow’s columns and those with tasks appear.

In the task spreadsheet, a row with no type (or a type that does not exist), and one missing the client and product its type requires, come back in the preview with the reason, and the other rows are imported. The client is now also found by legal name and tax ID.

In date and date-time fields, the error message names the field and shows an example in your format, such as "12/31/2026 6:30 PM". Before, the date-time field showed a code instead of the name.

Ask Tenkai "what is the squad velocity?", "how much does the team have in progress?" or "is anyone over the limit?": it answers with the open sprint, work in progress against the limit, who has the most tasks, what is stalled or has no owner and the velocity of the last sprints, with a link to the room. All in the same place as each task’s client, contract and hours.

The approval limit for retailer penalties is read in the company currency: a company in dollars sets its limit in dollars in the settings. Without the setting, the default of 5,000 reais converted at the day rate applies. The acceptance dialog shows the limit and the currency.

The case and pallet label shows case and pallet in the language of the shipment customer. In the license, choose the licensor language: the Report to the licensor button downloads the period spreadsheet with headings in that language.

A closed extended producer responsibility period can be reopened: write the reason and click Reopen. The period leaves the closed list, the reopening stays in the trail (who, when and why) and you close it again with the corrected numbers.

Defects marked in the roll inspection, with their position in meters, now go into the cutting plan: the stretch around each defect is left out of the lay, plies are calculated from the usable length and the plan warns which roll has defects and where. In the roll reconciliation, the loss from defects is shown apart from the table loss and from shrinkage.

Knit is bought by the kilo and cutting measures in meters. Now the tech pack line can be written in meters (or kilos), and the garment cost converts by the meters per kilo measured on the lot’s rolls — not by a fixed number. Material planning and the production order consumption use the same conversion.

When you enter the surplus invoice on the exchange, Tenka gives the right CFOP: sale (5101 own production, 5102 yarn bought for resale), transfer between head office and branch (5151/5152) or no value (5949) — 6xxx across states — and the buyer’s entry carries the mirror (1101, 1151, 1949…) with the invoice and the inherited lot.

Four finishing touches: the "Fusing (interlining)" stage appears among the suggested stages of the tech pack routing and the shipment; the Operations library calculates the thread meters of each operation from the stitch type and the seam length; the advance shipping notice gets the unloading booking at the retailer DC (window, dock and reference, highlighted when it is after the promised delivery); and the size grid and the label show the size in EU, US and UK for exporters.

Ask "what is delaying production most this week": Tenkai answers the step where lots are stuck, how many days the oldest has been there and how many lots are past the planned date, with the days late. What delays delivery comes first.

Type "embroidery design", "embroidery stitches" or "cost per thousand stitches" in search (Ctrl+K) and the tech sheet shows up, with the Embroidery tab. Tenkai understands the same words and answers the embroidery cost of each garment.

In the textile demo account, the embroidery design, the embroidery file and the production order for this week’s delay start with EXEMPLO_, so no one mistakes sample data for real data. The demo script now shows the seven October additions: conditioned yarn weight, fabric yield, roll resting, embroidery, price by channel, 2nd quality and drawback.

Twenty-five weaving, knitting, dyehouse, spinning, collection and HR screens now have in their help the frequently asked question about the most common error of each (why saving was refused, why the button doesn’t appear), and the screens that had only one explanation got a step by step. In the sample 3D viewer, the tip now tells how to rotate and zoom with the keyboard.

The Night planner proposes the dyehouse and knitting schedule overnight. It can now be hired only when the company’s plan includes that module; without it, the agent catalog says why and what to do, instead of hiring an agent with nowhere to work.

When you finish, the cart dims and "Saving the sale…" appears until the sale goes through; then the cart empties and the change shows. Before, the cart stayed full for a few seconds and it looked like the sale had not gone. Closing the register also locks the count and shows "Closing the register…" until it is done.

In the Operations library, thread per piece is now called Estimated thread and explains where the number comes from (the thread makers' rule, not a measurement of your seams). On the item size grid and on the label, the EU, US and UK size carries the note "conversion reference, check with the customer".

While the company has not turned on the refusal of issues without stock, the issue and the transfer show a discreet notice: the balance may go negative (it is flagged on the Stock dashboard) and the refusal is turned on in Parameters. On the mobile register, the help explains what happens to an offline sale that uploads without stock: it stays in the queue with the reason and uploads only once after the authorization.

The low-score subcontractors card opens Credit score with only bands D and E; the predictive alerts card opens maintenance with only the machines in alert; and, in the real margin by channel, the number of orders opens the channel's orders list over the same period. Whoever doubts a number sees the rows behind it.

On the Legal tables screen, the line for withholding tax on royalties paid abroad (15%) shows Provisional Measure 2,159-70/2001, art. 3, in the original publication by the Chamber of Deputies, with the link and the date it was checked. A beneficiary in a country on the Federal Revenue favored-taxation list pays 25%, also calculated.

On the sales order line, choosing the certification shows how much is free for this order (the balance minus what other open orders already reserved), the lot list shows only lots with an incoming transaction certificate for that certification, and the system tells you right away what would block the sale. A line that would not fit does not enter the order.

In the sales order entered at the office, the total quantity of each item (all colors and sizes) picks the tier of the customer price table, as already happened on the retailer portal and on the sales rep phone. The line shows the tier reached, how much is missing for the next one and the lowest price the channel accepts; a price you typed by hand is not replaced, and a discount that breaks the margin floor needs approval.

Mark the garment audience as MASCULINO on the product attributes tab: the size grid, the label and the assistant convert men’s numeric sizes (BR 40 = EU 48 = US 32 = UK 32). Women’s garments, adult without gender or with no audience stay on the women’s table (BR 40 = EU 38 = US 8).

The help for counting on the phone, picking in the store and the SEFAZ services now has the frequent questions about the most common errors: a code that is not any piece, a piece outside the list, a count already applied, a piece of another size, an ID that does not match, a piece that already left and a SEFAZ address that stopped invoices.

In the Dye lot and the Dye recipe, the options for Mode (exhaust or continuous), Substrate (knit, woven, yarn on package) and Continuous process (pad-steam, pad-batch, thermosol) now show in the chosen language, as the field names already did.

Name, staff number and embroidered name of people on the uniform list disappear on their own 180 days after the contract ends or the person leaves (you set the period in Parameters). On the Privacy screen, the person on the list has a data report and anonymization, and admissions through the portal and size changes are recorded with who did it and when. The broken needle note is erased after one year; the record stays.

On an invoice that has not been transmitted yet, the "XML preview" button shows the XML that would go to SEFAZ, with the complementary information (including the certified sale's certificate number), unsigned and with no tax value. You can check it before transmitting, even without a digital certificate.

The help on the API keys screen shows how to read only the rolls that changed and how to send rolls to the processor without duplicating the shipment, with the call ready for whoever integrates.

In a licence with a licensor abroad, the withholding tax is now 25% when the country is on the Federal Revenue favored-taxation list (otherwise it stays at 15%), and the statement preview says which rule applied and why. If you mark that the remittance includes a technical service, payables for PIS and COFINS on imports are also created, to be paid by DARF. The IOF on the exchange shows as an estimate, because the bank charges it. A tax treaty with the country and a privileged tax regime remain with your accountant.

If a store PIX charge through the provider stays pending for hours without the payment notice, or a card machine approval gets no answer from Stone or PagBank, the integrations hub and Tenkai show the warning with what to do. The sale never locks because of it. The time limits are in Settings, PDV group.

On the owner's Home, when Tenkai is off, the Meet Tenkai button takes you to Settings > Artificial intelligence. Whoever cannot change settings sees who to ask.

In the last 30 days result, clicking the Came back or Bought number shows the customers of that rule, with the message date and amount, and each name opens Customer 360.

The markdown suggestion now adds up sales only for items that still have stock in the stores, not the whole register history: the screen opens faster, with the same suggestions in the same order.

When you click the Came back or Bought number, the customer list now also shows the channel, the message sent and the day it was sent. You see which message brought each customer back. The list goes to a spreadsheet through the table export button, and the dialog got a Close button.

On the Rolls screen, the Rate source column now shows, right below, where the moisture rate came from (the standard or the supplier contract, with the reference and the lot). Before, it only showed on mouse hover and never on the phone. The agreed rates window also fits the phone screen.

The Timeline tab of Customer 360 now lists the clienteling messages the customer received, with the rule, the reason and whether she replied or bought. At the top of the tab, the amount that came back through clienteling in the last 90 days opens the clienteling screen. You can also ask Tenkai how much clienteling brought back this month.

The Privacy screen has a panel for whoever requested the demo with name and e-mail. From there you export that person’s dossier or erase their data, as you already do with customers and employees.

In Data retention (LGPD), the cold leads policy is turned on with 24 months in every company that never changed it. It takes effect 30 days after the update and the screen shows the date: if your company does not want to anonymize, turn it off and save before then. Anyone who had already turned it off stays off. A cold lead is a contact with no interaction for longer than the period.

On the Rolls screen, the yarn conditioned weight now shows the source of the moisture regain: the ASTM D1909 standard, the European BISFA table or the supplier contract. In Settings the company picks the standard; in Rolls it records the rate the contract fixes per supplier, fiber and lot. The lot contract beats the supplier contract, which beats the standard, and the invoice and the weight claim state the rate and the source used.

When you settle a bill for less than its total, the bill is settled for what came in (and counts in the day's realized cash) and the balance becomes a new open bill with the same due date and the description "Balance of: …". The notes on both say where each came from. Before, the whole bill was marked paid and the balance vanished from receivables.

If the bill's accrual month (or the due date, when there is none) is closed, settling and Undo settlement are refused with the reason on screen. To change it, reopen the month in Monthly closing. Reconciliation already followed this rule.

If any shipment line has no outgoing warehouse, Ship refuses before moving anything and names the lines: choose where it ships from on the sales order ("Ships from" field). If a line lacks stock, the shipment is not marked shipped and the message lists what was missing. Before, the line was skipped and the order showed shipped without leaving stock. The cost of what left goes to the income statement right away, even when another line of the same shipment fails.

Opening a sent, accepted, declined or expired proposal shows at the top that it can no longer be edited because of its status. When acceptance creates the contract, the contract now points to the originating proposal, and the accepted one-time amount goes to the opportunity, which adds up in the pipeline.

In the group chain cockpit, the sewing contractor link now counts pieces when no batch has closed yet, instead of showing zero kilos. When batches close with their output weight, the link goes back to weighing by kilo.

When you settle only part of a bill split across cost centers, each center keeps its paid share on the settled bill and the remaining share moves to the balance bill, in the same proportion. The cents add up: across both bills, each center has exactly what it had before.

The bill's Settlement tab now shows the trail: who settled it, who made a partial payment and who undid the settlement, when, and with which amounts. Undoing is still possible, but it is recorded. And if the bill had been split by a partial payment, the message gives the number of the balance bill, which stays open.

When a shipment cannot go out because the outgoing warehouse is missing, or because an item had no stock, the message now shows the item code and name (before it showed an internal number that appeared on no screen) and arrives in the language you chose.

When the client accepts the proposal, the contract is created with the accepted monthly amount, points to the proposal it came from and gets an obligation "Charge the one-time amount of …" with the agreed payment terms, so the setup fee is not forgotten. If the contract cannot be created, the acceptance is not recorded either and the message says why — before, the acceptance could be saved without the contract being linked.

On the proposal link, the accept button now asks for the name and CPF or CNPJ of the person accepting on behalf of the client; the document is checked. Both are saved on the proposal and, on the generated contract, the person is recorded as the one who accepted, with the acceptance date. It is a record of acceptance, not an electronic signature. In the client portal, the signed-in client is the one who accepts.

When you convert a lead that has a company, the client now gets the company name and legal name, and the lead person becomes the client contact. That way Client 360 and the invoice carry the right name. A lead without a company still becomes a client with the person's name.

On the pipeline board, each column now shows the total with the one-time amount added to the recurring one and the value weighted by probability, the same as the sales dashboard. And the opportunity history says from where to where: the previous and new stage, and the value before and after when it changes.

Buttons that save now respect what your profile allows on each screen: creating needs "Add", changing needs "Edit" and removing needs "Delete". If something got blocked for you, an administrator grants it in Access, in your group, on that screen.

Anyone who enters a Free, trial or under-30-day account and browses like a robot (dozens of screens without doing anything, machine pace) gets a one-click challenge; failing two challenges blocks the account for one hour and the account administrator is notified. Paying accounts get more tolerance and are not blocked: the administrator gets the notice and decides. Accounts under evaluation export up to 20 times a day, and the file carries its origin.

Opening the register now requires the same profile as selling and closing. Before, a profile without edit permission could open the register and get stuck, unable to sell or close. Gift card sales also respect the profile now, and the out-of-stock refusal names the item, the balance and the order.

In a list, when you send several records to the trash at once and one cannot go — closed stock month, read-only profile or link to another record — the message now gives the reason, as it already did for a single record. Before, it said "unexpected error".

When registering a silhouette in the showroom, the drawing field accepts only the outline (path commands and numbers). Any other text is refused with a notice, because the drawing shows on the showcase the client opens by link.

When a register's approval is removed, the numbers reserved for it close immediately. An invoice issued by that register afterwards becomes a pending item, and whoever sees invoices gets a bell notification right away.

Under the standard tax regime, an item with tax substitution or a reduced tax base appears in the to-do list, with its name and the way forward: issue through your tax provider or adjust it with your accountant.

Ceará stopped using the MFE and counter sales now go out with the NFC-e. With the A1 certificate and the company accreditation, Tenka issues the NFC-e directly with the state tax authority, even when the register is offline, and sends it later.

A sale that couldn't upload because the system was down stays stored without an error mark and retries by itself later. Only what needs someone to fix it goes to "with error".

The approval the card machine sends is checked before the sale is paid. An approval that doesn't match is rejected. While Stone or PagBank have not confirmed it to the system, someone with authority checks it on the card-machine portal and releases it, and who released it is recorded.

Closing on the phone counts cash, Pix, debit and credit without showing the expected amount first, records the difference per method and e-mails the Z reading. Once closed, the register can't sell.

The printer menu shows how to pair, the 58 or 80 mm roll and the test print. On iPhone or Firefox, it says the receipt goes by WhatsApp or SMS.

When you record the contractor's advance in Produce right, Pay per piece tab, the cash outflow is created with it. Removed the advance? The money returns to the cash box with a reversal, and nothing disappears from the statement.

In the closings list, the arrow opens the lines: service, defect discount, advance, trims and each tax withheld. The sum is the bill amount.

A return the contractor proposed through the link that nobody checked within the deadline (2 days, adjustable) notifies whoever checks returns in Outsourced processing.

An individual contractor sees on her link, even before the first payment, that she is paid by receipt and does not need to issue an invoice.

In the Essential profile, the product and customer forms open with only what matters. "See complete" shows the rest and the choice is saved.

For a cut that came from the plan, each roll's reconciliation shows the planned plies and metres next to what was measured.

A marker the CAD sends with a style code Tenka does not know appears in Cutting plan, Markers without a style. Say which style it is and the consumption goes to the tech pack.

Whoever scans the label QR sees the certified fibre and the transaction certificate number, to check with the certifier.

No VAN contracted yet? Create the channel as "Simulated VAN", paste a sample order and see the whole flow without anything leaving the company.

In the retailer's penalty, its order document links the penalty to the order that came through EDI. The dispute already has what was ordered and when.

For Shopee, Shein, TikTok Shop and Mercado Livre, when the seller account is connected, the listing is only approved with the composition adding up to 100%, the care instructions and the country of origin from the label, which the marketplace requires and inspectors check.

If the VAN does not respond for more than two cycles (30 minutes), the integrations hub shows the warning.

A QTX file that only carries the reflectance curve (400 to 700 nm) now becomes L*a*b* under daylight (D65), store light (TL84) and incandescent (A). Before, it was rejected.

The standard defect catalogue arrives in the language of whoever imports it.

Adjust the milestones and days before delivery in your company's template; new critical paths are created with it. And the late-delivery warning arrives every day, without opening the screen.

"How much can I buy" now counts the cost of completed production orders as actual spend, not only paid purchase invoices.

The simulator per supply-chain link shows each link's PIS/COFINS and IPI until 2026 and zeroed from 2027, as the reform amendment requires.

The contractor's link shows the risk score terms: what it uses, that it never decides anything on its own and how to ask for a review. The acceptance is recorded with the date and version.

In the bale's origin report, upload the lab PDF right there: it goes to the documents and is already linked to the report.

The contractor check accepts the government list's official PDF, as it is published.

On the privacy screen, an individual supplier (the contractor, the self-employed) can receive a file with their data and be anonymised; the contractor network's data has a retention period.

The daily customer win-back list shows each saleswoman her own customers; management sees all of them and whose each one is.

A tour guide's commission above the company cap is only paid with the e-mail and password of someone who can authorise it.

Selling at the till an item set aside for another order requires authorisation from someone who can give it; and a card sale that did not become a receivable is flagged on the bill for reconciliation.

In the Help centre, the implementation guides for garment makers, sewing contractors, spinning, dyeing and stores include this version's steps: cutting plan, productivity benchmark, transaction certificate, experience profile, first piece, forecast, laundry, bale with QR, the contractor's receipt and the register approved to sell offline.

Saved the yarn lot's test report, weighed the rolls off the loom or released the dye lot weighing? The proof for that step is stored right away, linked to the previous one. Nobody has to remember to record the evidence.

When a cut comes from a cutting plan, the cut's proof keeps the plan, the lay and the CAD marker used. Swapping the marker file afterwards does not go unnoticed.

Replenishing the test batch respects the forecast for each size and colour, and the total respects the item's: restocking 300 of size M when the M forecast is 120 left stock sitting idle.

The storefront link and the catalogue addresses for Instagram, Facebook and Google keep opening as they are. From now on the link is shown only once: when the store is created or when you click "Generate new link" — copy it right away. Generating a new one stops the old one from opening (also replace it on Instagram and in the Meta and Google catalogues). With a verified custom domain, nothing changes.

Public links from a demo account (booking, proposal, catalogue, tracking, passport and the rest) show the demo banner; the booking page does not schedule the meeting and the catalogue neither records orders nor sends codes by WhatsApp.

Selling on the mobile register an item set aside for another order asks for the email and password of someone who can authorise it, just like at the counter register.

Buttons, links and tabs in the company colour stay readable on mobile, on public pages and with any brand colour, in both light and dark themes.

Windows that open over the screen, such as help, the knowledge base and the "Help us prioritise" survey, close with the Esc key, and the cursor returns to where you were.

On the public garment passport and bale pages, secondary text is more readable, the page speaks the visitor's language and "Verify now" is now a large button that works from the keyboard.

The key stored on the phone to issue invoices offline is now stronger and tied to that device: copied to another one, it does not open. A phone prepared before this version asks to be prepared again, once, with internet.

In the Studio, projects, agenda, contracts, legal cases, the mobile time clock, the owner's cockpit and the client portal, hours appear as "1h 30min" instead of "1.5h".

In your user menu, "Follow the company (automatic)" clears your choice between See everything and See the essentials, and the menu follows the company setting again.

In Piece-rate payment, the contractor preview warns when an open cash advance or trim is dated after the period end: it does not enter this closing and stays for the next.

In retail EDI, a deleted channel can be undone right away from the Undo bar and shows up under "Channels in the recycle bin" with Restore.

A plan not yet cut goes to the bin with Undo, and "In the bin" in the filter brings it back. Proposing again for the same order replaces the previous proposed plan. The fabric shortage warning tells the shade band of the rolls.

On the mobile payslip, "How the income tax was calculated" opens the math: the table used, the base, the chosen deduction and the Law 15,270 reduction. The reduction now comes from the Legal tables screen, and the payroll period warns when a table is missing or expires within 60 days. Withholding bills are not created in a closed month.

In the closing count, if the counted amount does not match, the count locks, the difference by method shows and the register only closes with a written reason — and whoever reviews gets a pending item in the bell with the register number. A closed register no longer sells online, and a sale made offline that uploads after closing shows in the reading as "came in after the Z reading".

In the Cutting plan, "Cut this lay" with the full size run (XS to XXXL) puts the pieces into stock in one go: each extra size barely adds to the wait. The outsourced sewing cash advance always comes out of the register of the advance's own company.

The public passport page (the label's QR) reads the evidence chain stage by stage and opens faster. The summary counts the chain's stages, from field to garment, and "Verify now" counts the proofs that check out — before, both said "links", with different numbers.

When posting a voucher or trim, subcontractors registered in another company of the group, which already showed in the list, are now accepted. Before, the screen said the subcontractor was not found.

When you ask "what is the passport chain?" without naming the product, Tenkai shows the most recent passports, each saying whether the chain is intact. With a code next to the name ("basic t-shirt 30/1"), it finds the piece anyway.

When Tenkai cannot answer for lack of permission, the subject appears mid-sentence in lowercase and without a cut-off word.

A dyeing batch that already had a color reading used to freeze when switching tabs (Color, Additions, Finishing). Now it opens and switches normally.

The cards on the Today screen used to do the same calculation twice on the first opening; now they do it once and show up sooner.

Without saying which piece, Tenkai shows the most recent passports, each saying whether the chain is intact.

A retailer order file above the limit (5 MB by default) is rejected on arrival, with the reason on screen and the rejection sent back to the retailer. Large orders within the limit, with thousands of items, come in without weighing on the system.

Choosing a GPT 5 or GPT 6 model in the AI settings used to show an unsupported model warning. Now Tenkai talks to these models normally, including looking up system data, and the usage of each question is still recorded.

Imports, integrations and automatic routines of an account with its own database used to be refused. Now they run in the account's own database, without slowing the screens down.

The shrinkage measured in the incoming roll inspection now counts in the cutting plan: a batch that shrinks 3% raises the planned meters by 3%, and the plan shows how much came from shrinkage. In the roll reconciliation, the cutting order separates what was knit shrinkage from what was loss at the table.

On the Embroidery tab of the tech sheet, a deleted design goes to the recycle bin: Undo brings it back at once and the pattern recycle bin lists deleted designs with Restore. A design used on the routing of an active tech sheet cannot be deleted, and the message says which sheet and which step use it.

In Rolls, the conditioned weight by lot and yield by supplier tables show the 30 most recent. When there are more, "Showing 30 of N" appears: filter the roll list by item or production order to see the others.

In the drawback list, the balance to prove and the tax due carry the "(estimate)" mark: proof is calculated in proportion to the value exported in US$, not by the NCM of each good in the act. Check the official act report before paying or requesting closure.

Dyeing recipes now have items: each dye and auxiliary from stock with its concentration. Each batch's quantity is calculated for you and the budgeted cost sits next to the actual.

The batch's Colour tab reads the sample against the recipe's target colour, using the customer's formula (CMC 2:1 or CIEDE2000), shows where the colour drifted and accepts the spectrophotometer file in the accepted format, described in the help. Roll inspection uses the same calculation.

Releasing the weighing, adding to the bath, saving what the dispenser weighed and warping the beam now refuse the withdrawal when the warehouse has no balance, and the message says which item is missing. The older outflows that still accept a negative balance go out at average cost and warn you.

Scheduling refuses a machine that does not fit the article and shows, per machine, the queue days and the sequence that groups the same article and shortens changeovers. One click applies the sequence.

The lab report accepts the count in Ne, Nm, tex, dtex or denier and shows all five units. Filament (POY, DTY, FDY) gets the number of filaments, intermingling and the microfiber warning.

Each warp beam's shade now comes from the color reading of the indigo lot and is no longer typed into the beam. So the warning of a shade jump between beams on the same loom uses the same color math as the dye house, with the customer's tolerance.

When Tenkai reads the defect photo in the phone inspection, the usage now goes to your company's AI account, with your own key when there is one and within the monthly cap you set.

In the collective agreement, the list with the name and salary of everyone below the wage floor only shows to people with the salary history profile.

Allocation under shortage, network exchange, critical path, foreign trade, collective agreements, the dyehouse, knitting and weaving panels, test and replenish, packing list and the other screens checked on screen no longer show the "under validation" tag.

In the dyehouse, knitting and weaving panels and in the collection open-to-buy, each number opens the list that adds it up, for the same period. The right-first-time and second-quality alerts follow the limit your company sets in Parameters.

Before releasing a batch weighing you see how many products and kilos leave stock. In "View data of", each unit shows its company, and the group chain panel has a button to see all companies and no longer counts twice what one sold to another.

When you open a contract from another company in the group, the License and royalties tab shows that company's license, settlement and seals — not those of the company selected at the top.

In the demo account, the Spinning mill sells yarn to the Knitting mill and the Knitting mill sells greige fabric to the Apparel company: the chain cockpit shows these sales and warns when the price was below cost. Dyeing batches and Home also open faster.

The maintenance order opened by spindle monitoring, the cell or predictive maintenance now has a number, a service deadline and its origin, saves from the form without asking for customer or product, and shows up in the Daily queue of whoever can take it, as "To take".

Without an AI key configured, questions such as "how many items does recipe RX-MARINHO have?", "what offers are on the capacity exchange?" or "what is 150 denier in Ne?" go straight to the right query and come back with the number, the source and the link to the list — without the AI wording and without announcing a model that did not answer.

A new chargeback saves without error, the retailer appears by name in the list, the record and the export, the bill field lists only that retailer's receivables and, when accepted, the expense is due today and joins the retailer's netting of accounts.

With no signal, the stopped machine reason, the bundle ticket entry, hours and spinning entries are kept on the device and upload by themselves when the connection is back, with a pending notice. The install invitation and the tour shortcut no longer cover the field you are filling, drop-downs fit the screen and every button is finger-sized.

When a screen does not open, the message says which lock stopped it: your access group, the company plan or the area reserved for the platform team. The garment passport the customer reads through the QR says there is a supporting document for each stage, without showing the internal document number.

The 20 new garment and store screens (fiscal assistant, mobile till, trips, my stores, store transfer, sewing contractors and others) no longer show the "under validation" tag: they were checked on screen before going live.

The help (the question mark in the corner of each screen) on the new garment and store screens now has the step by step with the names of the buttons you see, and frequent questions such as "why did Send refuse the item?" and "which message uses credit?".

The desktop register and the phone register print receipts, consumer invoices and labels on a 58 or 80 mm Bluetooth thermal printer, as well as on the cabled printer. Without a printer, the receipt goes to the customer by WhatsApp or SMS.

The Store credit button charges in installments within the customer's limit, and the register warns before charging when the sale exceeds what is available. Customer store credit shows the installments, the overdue ones and the WhatsApp collection with the store's Pix.

On the garment owner's Today: how much I sold today, how much I have in cash, how much I owe the workshops and how many orders are waiting for fabric, each number leading to the screen that adds it up. Three buttons: Sell, See my stores and Ask Tenkai. The salesperson sees her target, the catalog and WhatsApp; whoever only operates the register goes straight to the Phone register.

With the Federal Revenue base loaded, the company tax ID instantly fills in legal name, trade name, activity, city and status, in sign-up, in the partner's invitation and in the register's quick registration. In the garment maker's Welcome, five steps: tax ID, confirm, regime and state, certificate and register invoice code, and the first piece from a photo, with the importer from the previous system alongside.

Simples and micro-entrepreneurs start carrying IBS and CBS on the invoice from 01/04/2027. Tenka already builds that group in its own invoice, the date is in the obligations calendar and in December each Simples company gets the notice, in the reader's language.

In the integration with the network's system, "Clear pending items" immediately closes those for invalid e-mail, partner with no role and inactive account balance, and says how many. Pending items of these three rules are no longer created in any read; the run summary keeps counting how many were ignored.

Asset rental and the rented equipment fleet moved out of Supply Chain and are now in the Rental and fleet group. Anyone who already used them keeps the same access; apparel companies and family accounts no longer see what is not part of their operation.

Household budget, goals, assets, income tax, stock trades, well-being and the monthly conversation are now all in the Family group of the menu. What the household has already entered stays the same; it is just easier to find.

The Verticals screen now has, at the top, the tree of your operation: your company’s verticals and the neighbouring ones you can request, without what has nothing to do with you. Pick one and see, module by module, whether it already works in Tenka, works by connecting to your system or is coming soon in your country. The Request this button registers the request and confirms it right away. The cards for every module are still right below.

The Map by vertical opens on Your operation, the sum of your company’s verticals; picking a parent vertical shows the sum of its children. When the vertical has a chain, the band with its links appears at the top. Each area shows its status in your country: with screens when it already works in Tenka, with the connector when it works by connecting to your system, and dashed with Request this when it is coming soon. Old map links still work.

No text is smaller than 11 px anymore, and the overly light greys in labels and on the sign-in screen are darker. The colored top bar now keeps the search and the View data from selector readable with any company color.

Tenkai answers no longer show internal system names. The source of each figure is now a button with the screen name that opens the already-filtered list in another tab, and the notice for answers without AI wording fits on one line.

In Month cash, overdue items now have their own group, oldest first, with how many days late each one is. Falls due this week shows only what is due in the next seven days, and the overdue totals each have their own line.

On the home dashboard, each revenue and margin figure now states its basis: what was entered this month and is still open, revenue and margin by accrual date, and the income statement net margin in the alert. This makes it clear why two similar figures can differ.

Tenkai no longer uses a fixed lilac: highlights, the answer badge and the circle around its face follow your company color, in light and dark themes.

On record screens, long names wrap onto up to two lines instead of being cut off. While you have not changed any field, Save stays light and No changes yet appears next to it; once you change a field, it lights up.

When the contribution margin shows 100% because no cost is classified as variable, the income statement now says so and takes you to Financial categories to mark the costs that grow with sales. The Account column stays fixed while you scroll through the months.

The Help Center home has a single blue band, with search and "I…" together; clicking the search box no longer makes it look like an error; the Tenkai example sits next to the first steps, with an "Ask my question" button; the partner portal card says you need to sign in as a partner. "What is Tenka" describes today's product (your operation on the industry map, the three situations and the guide per industry) and the status page got the same header and footer as the Help Center.

The Year in review became a dashboard: six indicators (gross and net revenue, costs and expenses, EBITDA, result and margin) with the change over the same period of the previous year, the year month by month in a chart and a table, and the result line by line. Every number leads to the screen it came from: on lines with entries, the click opens the month’s detail. Customers, recurring revenue and digital employees got their own section, separate from the money.

The group units screen explains that units only group companies in reports. If you have one or two companies and do not consolidate, you can skip this setup step.

Access denied by group or plan reaches the account administrators as an alert, with the person, the screen, the reason and a shortcut to their access. And Tenkai answers what went wrong today for the people in the account.

Help Center, in the "?" at the top, and Open in the Help Center, in the screen help, take you to the article of the screen you are on. Duplicate articles for a list and its detail screen became one.

In Price lists › Promotions there is the Combo rule: choose the items that go together and the combo price, and the register gives the discount by itself when all of them are in the cart. In the POS, Scale load (Toledo MGV) downloads the file that the Toledo scale software imports, with the price of each item sold by weight.

The policy for when the agent must ask now also applies to requests made to Tenkai on WhatsApp, Teams and chat: a task marked as human or strategic is sent to the screen, and one assigned to a person only goes ahead with them. And the confirmation request shows the before and after of what will change.

When an answer brings many phone numbers, tax IDs or e-mails at once, Tenkai shows only the end of each one in any kind of answer, not only the written ones. Whoever can open the customer register still sees everything.

In the By answer list of Tenkai Usage, each answer now tells which AI model wrote it, next to the queries and the time — or “no AI” when it came straight from the database.

In Tenkai on mobile, each answer now shows the same badge as on the computer: whether it is the data itself, an answer built on proven facts or a question nobody has checked yet.

When you ask Tenkai for each item’s share of the total (for example, "sales by store as a donut"), the answer shows each store with a bar for its share and the percentage beside it, as on the dashboard. If any value is negative, the answer shows largest to smallest, because a pie with a negative slice makes no sense.

In Tenkai Evaluation, "Compare with another model" runs the same cases on the current model and on the chosen one and shows accuracy, consistency, latency and refusals side by side, with the difference between them. The screen tells you beforehand how many calls will be made. Without the AI key set up, the comparison says it was skipped and nothing is spent. Switching is still your decision.

The model card downloaded as PDF or JSON in the Transparency Center now includes the AI provider and model that answer for the company and that model’s latest evaluation (accuracy, consistency and latency). A model not yet evaluated appears as "not yet measured", never as zero.

The Monthly closing screen lists what is pending for the period — unreconciled statement lines, invoices without a fiscal note, notes without an invoice, accruals, accounts that differ from the statement and filings — and each line opens the list that fixes it. Closing with open items asks for a written reservation; reopening asks for the reason. Everything stays in the closing trail.

In Cash forecast, the Likely × chance option uses the date each customer usually pays and weighs the amount by their chance of paying (measured over the last 12 months). The screen says how many inflows were weighted and how much was left out.

Customer subscriptions (Monthly fee tab) now generate the revenue schedule like contracts. In the Accountant cockpit, the deferred revenue report opens by contract and subscription, with recognized, deferred up to 12 months and beyond 12 months. Changed the amount or the end date? Future periods are redone on their own.

The IBS/CBS impact by NCM, customer and supplier (with the smaller credit from Simples suppliers) now shows year by year, from 2026 to 2033, by the registered reform schedule or, without it, by the law’s calendar. The table exports from the gear.

The name of each vertical and each operation format now follows the language chosen at the top: in the showcase, the map by vertical, account creation and Tenkai. Before, outside Portuguese, the names showed in Portuguese.

Cutting, sewing, piece price, multi-skilling and composition label screens now live under Apparel manufacturing, and collection, trends and collection plan screens under Fashion design — before, everything sat in Supplies, next to stock and purchasing. Whoever used them keeps seeing the same screens, on the same plan.

Each module of the implementation guide now has a step for each of its work screens, with the menu path, what to register first, who does it and how long it takes. The Family, Privacy, Capital, Growth and Network, Business Simulation, Rental and fleet, Apparel manufacturing and Fashion design modules got their own steps.

In the Official loads correspondence queue, the Confirm the ones shown button confirms the filtered list at once, each with the type on its row. The screen also shows each source's description language, and long NCM descriptions now come in full.

My day on the phone shows the daily queue: how many items only you can resolve, how many are late and the first five, each with a shortcut to open it. It is the same queue as on the computer, in the same order.

The platform integrations radar now lists the certifications in the agreed order — production invoices, card terminal, tax receipt, time clock and health insurer — each with what the product already does, what the data confirms and what still depends on outside parties.

DDA slips that matched no bill show up in Post by document. One click builds the proposal with the amount and due date from the barcode, and Confirm saves it under your approval limit. A slip already posted never becomes a duplicate bill.

In Integrations, Test now checks the service invoice token at PlugNotas and sends a test email from your domain to your login, with no need to open each settings screen.

In the dashboard form, when you pick a named metric, you can now write its definition, choose its owner and set a review date. Tenkai only quotes a metric that has a definition and an owner — and now there is a place to fill them in.

The nightly export to your company's storage now writes one Parquet file per subject, each column in its proper type — Power BI, Fabric, BigQuery and Databricks read it directly. If you prefer the previous compressed CSV, choose it in the parameter Warehouse: file format.

In the item Passport tab, the footprint shows as Verified when the fabric supplier provided the batch factor, or Estimated when it uses the average. Each link shows the document that proves the origin: the fabric inbound invoice, the cutting order and the subcontracting shipment. Register the batch factor in the same tab. The public page shows the same in the language of whoever scans the QR.

In Load × capacity, link each machine to a cell: a cell with fewer machines than people is now measured by its machines. Add articles to each machine queue and register the setup minutes per article; the bottleneck adds the setup of each changeover and shows the week load.

In the production order stages table, each stage shows the expected hours from the routing standard time and the variance of what was reported. The stage that went over the expected time turns red. Without a standard time in the routing, a dash is shown.

In the Development tab of the technical sheet, the materials library asks for the supplier of the current cost, and the sample approval asks for the customer who will approve before generating the link.

In the IFRS statement, what one group company has to receive from another, and the other has to pay, is removed from consolidated current assets and liabilities. Only the part that matches on both sides is removed; the difference shows as a mismatch, so you can chase the missing entry. The detail by pair is in the working papers.

Sent the bill or invoice without saying the category? If that issuer already has confirmed entries in this company, the proposal comes with the usual category and supplier, marked with where they came from (for example, 8 of 10 entries). You check and confirm — nothing is posted on its own.

Anyone registered, hired or moved to a new role is enrolled at once in the mandatory tracks that apply to them, with no one having to open the tracks screen.

Exporting the same list again and again now counts as a sign of a side spreadsheet: the Academy and the administrator's summary suggest the dashboard, alert or agent that does it on its own.

The Tenka showcase cards now include a picture of a screen from each module, in the light or dark theme, so you can see it before opening it.

In a demo with a personal link, each topic and each stop of the guided tour enter the link's trail, along with the screens opened.

On lists, the count cards above the table became a strip of counters: the number and the name side by side, and each one still filters when clicked. In Requests and Tickets, Mine, Unassigned and Overdue became ready-made tabs in the views row, next to All; the other shortcuts (no sprint, waiting for client, paused, billable and non-billable) are under Show filters. The filter bar, code, sorting, selection and paging stay as before.

The header of record pages now has three rows. The first has the record code, the Find search and paging, followed by the usual buttons (Favorite to Save). The second shows only the record name. The third is the summary, if you want it: in the gear (Quick settings) you choose the summary fields, the form columns and which tabs stay in the row; the others go to More. More settings opens the full field preferences. The form starts higher up.

Above the pipeline columns there is a thin strip with Win and Lose. Drag the card onto it: Win creates the contract, Lose asks for the reason. While you drag, the strip grows and gets color. Each card shows only the title, the value, a warning when it is an exception and one action (Next action); the rest is under the three-dot button (Win, Lose, follow-up and Edit). When almost the whole column has no next action, the warning shows once at the top of the column. Columns are white and stages scroll sideways.

Month cash and Pipeline now have the Analyze with Tenkai button in the header, like the other result screens. On Month cash, Tenkai reads how the month closes, what is overdue and what to do this week. On Pipeline, the full view (how much is under negotiation, how many opportunities have no next action and which stage holds the money) appears only when you ask.

The footer is now light, with a touch of your company's color, and What's new and Plan appear with a light outline. On the phone, the top bar uses the same icons as the computer: help gets the red dot when there is news, just like on the computer, and the list of news stays on the phone's Home.

The home screen is called "Today" and shows the same data in half the scrolling. At the top, the greeting and the account health; right below, four cards with the result and a small bar for each number: this month's margin next to last month's, what you have to receive with the age of the invoices, your overdue items (for example, 24 of 34) and billing with active clients, contracts about to expire and contracts without adjustment. The operation counters sit on one strip; wins, next actions and radar appear side by side; your start and quick actions become one row of shortcuts; recent activity and maturity close the page. Each block is explained in the "i" icon.

The ring at the top no longer shows 100% when this month's margin is negative. The score starts at 100 and loses points in three pillars: operations (critical requests, quotes waiting for approval, hours that never become an invoice), money (negative margin and how much of what you have to receive is overdue) and deadlines (items in your name past their due date). Next to the ring, a bar for each pillar shows where the loss came from. People who cannot see values get a score without the money pillar.

The sign-in page now fills the whole window, with no frame. The story side has a plain background with the Tenka T behind it, each chapter card sits straight and the cookie notice fits on one line without covering the footer. Under the logo is the motto "Everything's here. And it all connects.", and the first chapter reads "The platform for those who sell work."

The Tenkai panel now shows New conversation, Question library, History and the three-dot button. Inside it, the other tools appear with their names, in three groups: Conversation (analyze this screen, what counts in this conversation, calculation details and clear), View (enlarge and full screen) and Settings (screen knowledge base, my answer style, Ctrl+J and Ctrl+K shortcuts and the AI key). Mode, attachment, audio and voice conversation stay where they were.

On the management P&L, the controls at the top sit on a shorter row, and Excel and PDF are now icons (the name shows on hover). In the table, the currency symbol moved to each column header, zero shows as a dash (the exported spreadsheet still has 0.00) and values no longer have the dotted underline: clicking still opens the entries behind each cell.

The sentences on Today say what something is and where to go, with no exclamation marks and no catchphrases. For example, "All caught up. No urgent action." and "No critical alerts in operations.". Each block's explanation sits in the "i" icon instead of a line under the title.

Lists open with the columns that fit on the screen, with no sideways scrolling on a regular monitor. The other columns stay in Columns, one click away, and are still exported. In Requests and Tickets, the SLA shows as a colored badge: green on time, yellow attention and red overdue.

A problem that continues the next day stays in the same open ticket instead of creating another. The daily notice carries only what is urgent or important; the rest goes into the weekly report, with what broke, what got slow and what users could not find, summarized by Tenkai when there is an AI key. The operator also now notices when the same screen is denied to several people and when someone's AI usage goes far beyond normal.

On result screens with the Analyze with Tenkai button (such as the Sales funnel and the Month's cash), when Tenkai is off, has no key or does not answer, the screen shows the numbers it would send, with the notice below, instead of just the notice. And the Load and bottleneck and Integrations radar screens, when empty, say what to do to see something.

The Tenkai question box now shows three lines. A long question fits without scrolling, and the send button stays in the same place.

On the sign-in screen, "Remember my email" and "Forgot password" sit side by side, and the line about what your company did while you were away is back above the form.

The Today panel now has Health of your areas: one light per area you can open — requests, receivables, margin, contracts, strategy, predictability, what is in your name, automatic routines, notices to other systems, Watch and links to other systems —, the worst first, each with a shortcut to its screen. Account health is now the average of these areas, and the bars show the three that weighed most. Instead of the long list of shortcuts at the end of the page, there is one door to each of your modules; every screen is still in the menu and in search (Ctrl+K). Nothing the panel showed was removed.

Menu, screen name, Analyze with Tenkai and the actions (search, Tenkai, notices, help and you) now sit on a single line on the phone, leaving more screen for work. The knowledge base is still in the menu and in search.

In the pipeline closing strip, Lose now has a light red from the start, next to the green of Win: you can see where to drop before you start dragging.

On any record page, More settings (at the bottom of the gear) now gathers everything: drag fields to change the order, a preview of 1, 2 or 3 columns, the tag that says whether a field comes from the system or the company (with a filter), the Fields without a tab group, create tab and move field, and shortcuts to what applies to the whole company. The gear remains a shortcut for columns, summary and tabs in the row.

In More settings on any record page, Tab order lets you drag the tabs, or use the arrows, and the tab row follows that order, only for you and only on that screen.

The record page now has a one-line header (code, Find, paging and the actions up to Save), the summary in one strip and the tabs in one line with More. Lists show counters with the number on top and attachments written on the row. Today opens with your greeting and the day's results; Monthly cash groups what is overdue and what is due this week; Pipeline, P&L and sign-in are more direct; Tenkai has New and History at the top; and the phone shows your day in three numbers.

The Today panel's account health now also answers in Tenkai — ask "how is my account health?" and it gives the score, the status and the areas that weighed most, with a shortcut to each one's screen. In the BI panel, the Account health (Today) source puts the same score in a card. It is the same number in all three places, counting only the areas you can open.

At the top of the Tenkai chat, next to the name, you see which model answered your last question. A simple question may go to a faster model and a long text to a stronger one: now you can see which it was.

When a sale cannot reduce stock because the register does not know which warehouse the goods leave from, the notice now says where to choose it — Settings › Advanced › Parameters, Operations group — instead of quoting an internal code. The same goes for the sale's financial category and the Z reading e-mail.

The lists on the parameters screen show each option's name — "Simulador — treino", "NFC-e pela internet" — instead of the code, and so does the history. Save now always confirms in the corner of the screen how many parameters changed.

The POS help and the retail and supermarket setup steps show each field's name as it appears on screen and the path Settings › Advanced › Parameters, instead of internal codes.

On the sign-in page, “Try it — no sign-up needed” now asks which operation you want to see — retail, healthcare, software house, law firm and the others — and opens a sample company of that kind, view only, with months of real activity. The Tenka overview is still the first option.

In Settings › Subscription you see how much you have used of users, companies, space and API calls per day. At 80% the bar warns; at the limit the new record is refused saying which quota ran out — never again "no permission" without an explanation.

Every week the platform keeps a full, signed export of your account and can generate one on request. If one day you ask to leave, you have 30 days to change your mind; after that, the deletion anonymizes the personal data that must remain and erases the rest, with a trail of what was done.

Server, database, e-mail and WhatsApp queues, background routines, screen time and the site certificate now have warning and alert limits. On red, whoever is on call is called right away by e-mail and WhatsApp; if nobody confirms within 15 minutes, a second contact is called. During the agreed update window, alerts stay silent. Operations follows everything on a wall panel that refreshes by itself.

Besides application, database and queue, the public status page now shows screen time against the 1.5-second commitment, e-mail delivery, WhatsApp delivery and integrations, each with its current state and the bar of the last 90 days. The numbers are measured by the platform itself every 5 minutes, the same ones the team follows.

Home is now the only way in, with the "Your Home" strip for your role; My week, What I answer for, Inbox and the other start screens became cards in that strip, with nothing lost. And the assistants with people's names became channels of the same Tenkai — "Tenkai · Collections", "Tenkai · Watch" —, each with its own alert choice.

Home, customers, entries, reconciliation, income statement, cash flow, contracts, proposals, CRM, access and the other first-use screens now fit the phone screen: the search takes the full width, buttons are finger-sized and wide tables scroll inside their own box, without pushing the page sideways.

The "What you are responsible for" card on Home now counts your pending items at once instead of fetching one list per subject: the page finishes loading sooner. The full list is still under "See what is mine".

Notices to customers, leads, partners and suppliers (portal, e-mail, WhatsApp, phone) now go through the same door as team notices: they respect the record and the unsubscribe, and each person gets at most 5 automatic notices a day, adding up every routine. Charges, reports, proposals and documents sent on the spot always go out. Ask Tenkai "did the customer get the notice?" to see what happened.

On the Account lifecycle screen, full export and deletion requests go into a queue and run in the background: the list shows the status and the table being processed, without the screen hanging. A deleted account's final package leaves storage after the retention period, and its weekly exports leave right away.

The tables inside screens that still had no preferences — subscription invoices and seats, companies, Tenkai credit statement, notifications, item units and variations, knitting and dyeing dashboards, portal orders, learning-path report — now have the gear: choose and order the columns, the rows and the density, and the system remembers it in your account.

The contracts list no longer builds its dashboard twice on every opening, and My preferences reads the settings in one go. Every screen also got lighter: the new request form and the list of colleagues to share a Tenkai answer with only load when you open them. What each screen shows stays the same.

The Help Center home is now about one tenth of what it was: the search with Tenkai, "I…" to go to what fits you, the first steps, guides by topic with a quick filter, portals, news of the version and of the world, and industries, integrations and plans for those getting to know Tenka. The full catalog moved to "All screens by topic".

Newly released screens show the "In testing" badge until the team validates them on screen; when the badge disappears, the screen has been checked end to end.

An action taken by a digital employee can be undone within the account's window (7 days by default), and the agent only gains autonomy when the rate of proposals accepted untouched supports the scale.

The collection message carries the Pix copy-and-paste code, and the payment received settles the bill on its own. Reconciliation learns from the matches you confirm.

The customer record shows the Tenka score with a sentence explaining why, and Surveillance warns when the score worsens.

Page size, density and the column widths you dragged are saved in your account. Almost 500 tables gained the preferences gear, and rare row actions moved to the ⋯ menu.

When the AI cannot interpret the request and the Builder falls back to keyword reading, the warning now states the cause: timeout, provider refusal or an answer outside the format.

In the consolidated P&L check, the mismatch shows by pair of companies and the open balances between them leave the consolidated balance sheet. Ask Tenkai whether intercompany matches.

The foreign trade process calculates import duty, IPI, PIS, COFINS and grossed-up ICMS from the customs value, with the working and AFRMM, and carries everything to product cost at clearance.

Twelve Help Center guides gained a "Going further" section with your industry's new features: split payment, store credit and pre-sale at the retail checkout, court calculation for law firms, skill-based dispatch in the field, webhooks and SDK for software houses, continuous close for accountants and the daily queue for everyone.

When you open an order, a price list, a ticket or any record, the address bar shows a code instead of the record's sequential number. Old links and the ones sent by e-mail still open the right record.

The prices and plans page now has a link in the footer of the sign-in screen, next to the Help Center, and in the Subscription tab of the company settings, under "Compare all plans and prices".

The company can turn off Tenkai reading over WhatsApp, and there is a cap on messages per person in 24 hours (default 50, adjustable). Above the cap the channel warns and points to Tenka, which has no limit. The same cap applies to Slack and Teams.

When Tenkai's answer is a time series, the bubble draws a real line, like the dashboard does — rankings stay as bars. On the BI dashboard, a "Filter by text" field understands "store Downtown" or "clear" and applies the global filter without opening the filter panel.

Tour 360 now has tours by segment: apparel, textile chain, software house and services, plus the general one. The tour opens in your company's segment, with four stops and the question that kind of company would ask.

Each alert in the bell shows the icon of what happened — ticket, deadline, approval, message — instead of the same bell. You know what it is about before reading.

The home greeting, the loading indicator (ring and symbol) and the menu's "+ New" button now follow the main color set in Company settings — including on hover.

The Tenkai button at the top now toggles: one click opens, another closes, and it stays highlighted while the panel is open. The "Analyze with Tenkai" bar no longer takes a line of its own — it moved to the screen title line, on the right.

In the kanban funnel each card shows the signals (stalled, no next action) and the value on one line, and the win, lose, apply and edit buttons without wrapping. The drag hint became discreet, next to the selector.

Growth Studio › Campaigns gained a status filter, numbers at the top (active, budget, leads, without UTM), a dense full-width table and the record in a dialog. With no campaign, a single action: create the first one.

The record form no longer appears next to the list in the axis menu (e.g. "E-mail campaigns" and "E-mail campaign" side by side). The form opens from the list, as in the other menus.

When opening BI without choosing a dashboard, the available ones appear as a grid of shortcuts — icon, name and description — with the whole card clickable, instead of one strip per line.

The public pricing table no longer shows two free plans (one was the internal validation plan). The free entry is the read-only demo; paid plans have a 30-day trial. Enterprise Premium now appears with its price.

The 106 screens that only explained what they are gained a frequent question — the one people ask in front of the screen, with the answer — and 27 gained the rule of what the system prevents or decides by itself. Shown in the screen's help button and in the Help Center. Other languages arrive through the translation batch.

Every new password needs at least 8 characters, cannot be your e-mail and cannot be a password that has appeared in public breaches — the check happens without your password leaving the platform. It applies to first access, the reset link, "Change my password", the customer portal and contact access. Account administrators can raise the minimum and set an expiry period in Settings › Parameters.

Each plan states how many Tenkai credits it includes per month (Free 50, queries only; Essential 500; Enterprise 3,000) and the price table shows it. When the allowance runs out, you buy a 1,000-credit pack in Settings › AI — the pack price follows the real cost of the previous month and is shown before you confirm. In the Free plan Tenkai answers queries and, when asked for an action, explains how to change plans.

The Tenka showcase and the price table now show, feature by feature, what is already sellable and what still depends on something external (certificate, production account, card terminal, fiscal device) — so you know before you sign. The guided tour no longer stops at a screen whose only subject is a feature still waiting for that piece.

In Administration › SOC 2 auditor package, the "Automatic collection" section shows the controls the system checks by itself every cycle — audit trail intact, segregation of duties, retention, password policy, isolation between accounts, unused accounts, backup and background jobs — and the date of the last check. The auditor PDF carries the same matrix: dated evidence, assembled by no one by hand.

Screen reader users hear the name of every filter and form field in entries, contracts, customers, reconciliation, access, preferences, Customer 360, cash flow, implementation, the Tenkai council and the chat itself — no more "edit box" without context. In Tenkai, the action to hear the answer also appears via keyboard.

In Settings › What changes and when, each regulatory change shows, for each company in your account, whether it is to do, in progress or done — with the link to the screen that resolves it and the countdown to the deadline. A score tells, by area and by company, how much of the account is already prepared. Tenkai answers "what is left to do at company X" from the same source.

Every record list now has view tabs, the Preferences gear (rows per page, wrap lines, striped rows, compact mode and the visible columns, in the order you drag them) and the row actions in a ⋯ pinned to the right, with Duplicate and Open in new tab. Clicking the row opens the record; Ctrl+click opens it in another tab.

The indicators, blocks and sections of Profitability moved into the same list Preferences dialog, in a single place. Each tick shows or hides right away and is saved.

In My preferences, appearance, language, briefing and daily summary are saved as soon as you change them, with no Save button, and the sections appear as cards side by side.

All ⓘ tooltip explanations next to the standard fields now appear in the language you chose: more than 4 thousand texts, on every screen. In the previous version, only the thousand most used were translated.

In Profitability, the list views and the dashboard views (period and indicators) are in the same Views button, each in its own group.

On short screens, such as 14-inch laptops, the screen title, the top of the page and the filter bar take less space, and the list starts higher up.

At the top of Tenkai, the + starts a new conversation without erasing the history, the book opens the library with ready questions for this screen and the usual ones, and the full screen button opens the panel in the whole window. The gear leads to the answer style.

The agent created in the Builder now has a "Run now" button: it works right away, without waiting for the schedule, and the result shows up in the Decision trail. It follows the same rules as the schedule: if agents are turned off on the platform or the agent is paused, it says so and does not run.

In lists, the table takes exactly the space left in the window: the page no longer scrolls along, only the table does, with the header and pinned columns always in view and the paginator right below.

The Help Center home page shows the documentation numbers and four shortcuts (getting started, onboarding guides, what's new and support), and the guides appear as cards by industry, split between the textile chain and other industries.

The row actions menu and More actions scroll inside when the options do not fit on the screen; columns sit closer together, so more fits in the same width; and the indicator cards in Demands and Tickets are compact, in two rows, leaving the table in view when you open them.

On a laptop screen the filter bar no longer stacks one field per line: fields run in a row and wrap together. Each screen's own buttons sit on a second line, aligned with the search. In forms, the actions (Back, New, Save) stay together, with search and paging right below.

The Why Tenka page in the Help Center now also compares textile and fashion ERPs, with rows for the textile chain in one system, traceability to the bale, POS, cotton currency, tech pack and investigating the cause of a number — including the rows where we still lose.

The catalog goes back to the base plans: Free, Start, Grow, Enterprise and Enterprise Premium. Your sector's vertical (textile, health, legal, field or family) is an add-on module with its own price, contracted at sign-up and added to the same plan invoice. Existing accounts pay nothing extra.

The section Verticals: add-on modules lists each vertical and how much it adds per month to the plan. The section with apparel plans by size is gone.

The household account now starts on Start with the Family module, and the menu keeps only what a household uses. The employee benefit is the same module, paid by the company.

On the desktop, menu, header and page became three cards that fill the whole screen. Only the page scrolls, inside its own card; the screen title stays still above it and nothing slides under it. The double scroll is gone and the end of the menu is no longer cut off.

The catalog now has prices for claude-sonnet-4 and for three free Zen models the panel flagged as unpriced.

The ⓘ tooltip next to each field, with its explanation and example, now appears in the language you chose. Before, the field name was already translated but the explanation stayed in Portuguese. The most used texts come first; the rest arrive in the next versions.

The invoice now bills the digital employee that ran at least one routine in the month. Hired but idle is not billed. The plan includes some at no cost (Evoluir 1, Enterprise 3, Enterprise Premium 5), shown on the invoice as included in the plan.

In the decision trail, the responsible column shows the person name instead of the user number.

Invalid or duplicate e-mail, a partner that is neither customer nor supplier and has no activity, and the balance of an inactive bank account no longer become issues. Each run summary counts every case, and old issues of these kinds were closed as ignored.

Prices for kimi-k2.5 and 24 more Zen models are now in the catalog. When you pick the default model, input and output per 1 million tokens fill in automatically.

In the platform parameters, the Prospecting group now has a shortcut to the Federal Revenue base load panel.

In the contract list, type the number shown in the column (for example 413) and the contract appears. The number matches whole: 41 does not bring 413. Customer name, status, nature, history and attachments still work in the same box.

In the textile Demo Group, the picking TV and the stock handler's scanner open with orders to pick. After the demo, "Restore example" fills the queue again.

After an update, the Home cards took about 20 seconds to appear on the first open. Now they arrive in about 2 seconds, like the following opens.

In the preview, a row with an invalid e-mail (for example several addresses in one cell) already shows as invalid, with the column and the reason. If saving still fails, the message names the row, the name, the reason and how many rows already went in — instead of "contact support".

Energy, cotton purchasing, yarn cost, spinning maintenance, FX desk, knitting, produced × resold, dyehouse billing, received invoices, warehouse, traceability, workday and NR, skill matrix and pieces per worker: the indicators stay on top and the records come below in the standard list — search, filters, saved views and export.

Serialized units, rental fleet, certifications, resources and capacity and the trend radar became a standard list + form: filters, saved views, export and the trash with Undo. The address of each screen stayed the same.

Production process, collections, collection plan, composition label, foreign trade, subcontracting and work orders open in the standard form, with the details (steps, pieces, lines, fibers, cargo items, returns, logs) in tabs and new items added through a dialog.

Registering an entry, exit, adjustment or transfer now uses the standard form (Save, Save and close, Ctrl+S); the balance still updates in the same step and the current balance shows while you fill it in.

Audit trail, e-mail queue, background jobs, errors, notifications, received webhooks and access log got the standard list: search, filters in the side panel, saved views and Excel/PDF of the whole set. Records are not edited or deleted there — they are the proof of what happened.

For platform administrators: companies, accounts, plans, screens, access groups, users, screen layouts, incidents, legal and trust documents and factory tips moved to the standard list and record — with filters, views, export and the details (versions, permissions, companies and groups, fields) edited in dialogs. Old addresses still open.

The heat map stays on top; below, risks sit in a list with filters by category, level and status, the "Above appetite" column, views, export and a trash with Undo. The risk record carries the plan’s actions and the indicators (KRIs), each edited in a dialog.

Customer portal users, business partner users and conversations moved to the standard list, with search, filters, views and export. In conversations, "New conversation" and delete stay on the toolbar and the row; in notifications, "Mark all as read" is on the toolbar.

Sales ▸ Online sales channels became a list with search, filters, views, columns, export and a recycle bin with Undo, and each channel opens in a record with its feed, webhook and the orders that came through it. Fetching orders, testing and authorizing Mercado Livre sit in the row ⋮ and at the top of the record.

Sales ▸ Consignment became a dashboard: what is out of the house by type at the top (click narrows the list), filters, views and export. Each shipment opens in a record with the Pieces tab — add pieces and settle each one by dialog, all sold, all returned, term and cancellation as before.

Sales ▸ Sales reps became a list with search, filters, views and export, with the month ranking at the top. Each rep opens in a record with the month indicators and the Target and commission, Portfolio and Visit routes tabs.

Sales ▸ Targets and commissions got the standard list: indicators and the queue of who is below 80% at the top, and the team with target, sold, achievement, tier and expected commission, with role filter, views, columns and export. The statement opens from the row icon.

Sales ▸ Anchor network became a standard record: the brand the portfolio sees and, in tabs, the published catalog (publish and edit by dialog), the orders that came from the network and the onboarding cohorts with their accounts.

Sales ▸ Price lists became a list with search, filters, views, export and recycle bin, with the simulator and promotions at the top. Each list opens in a record with the Item prices tab — prices are now edited by dialog — and repricing from today's cost.

Sales ▸ Contracts got the standard list without losing the dashboard: KPIs by view, queue, quick filter and kanban stay at the top, and below come saved views, the columns you choose, the peek with the contract dossier and export of the whole set — before, Excel stopped at 1,000 rows.

Sales ▸ Contract cockpit became a standard dashboard: the portfolio reading, the consolidated by counterparty with netting and the analyses sit at the top, and below come the contracts of the same cut with search, views and export.

Operations ▸ Log hours got the standard list: KPIs sum the whole period in the database (before, only the 200 most recent entries), the period sits on the filter rail, and there are search, filters by billing, type and approval, views, columns and export. Quick logging stays the same.

Operations ▸ Field measurement became the list of measurement reports, with search, filters, views and export. Generating the report, the visit schedule (new schedule by dialog) and the work order checklist (item by dialog, close the work order) sit at the top of the same screen.

Operations ▸ Shipping center got the standard list: the stage cards narrow the list, the mode becomes a filter, and there are search, views, columns and export of the whole set. The shipment card (dispatch, label, delivery) opens from the row ⋮; route sheets, integrations, calls and lead times stay in the tabs.

Operations ▸ Own fleet became a list with search, filters, views, export and recycle bin with Undo, with maintenance due at the top. Each vehicle opens in a record with the cost per km and the Refuels and Maintenance tabs, logged by dialog.

Operations ▸ Work orders: the record now follows the standard layout. At the top, customer, equipment and contract with the deadline alongside; materials and hours in tabs, added through a dialog; schedule, report and closing on the Schedule and field tab. Save recalculates the deadline, and the record gained previous/next, duplicate, attachments, comments and history.

Operations ▸ Project studio: the idea now opens with the standard header — Save (idea and canvas at once), attachments, comments and history —, the whole studio right below with the conversation and the same tabs, and the Idea record tab for title and problem. Delete archives the idea.

Operations ▸ Projects: the list gained filters, saved views, full-set export and the period cut on the rail, with the draggable board at the top and the milestones-and-tasks drawer from the row action. The record follows the standard: Data tab with justification and risk as text, cycle, summary, EVM and baseline above the tabs, and the rituals in the header ⋮.

Settings ▸ Webhooks got the system list — search, filters, views and export — with the latest deliveries and Send test at the top, and the standard record with the secret (and a button to generate another) and the choice of events.

Settings ▸ API keys got the system list — search, filters, views and export — with issuing, identity readiness and the upsell at the top, Scope and Revoke on the row, and "How to use the API" collapsed. The record edits the name and has Scope and Revoke in the header.

Settings ▸ Tracks got the system list — search, filters, views and export — with what each track does today and since when. The record edits the behaviour, publishes a new version on each Save and shows the version history in a tab; exclusive companies have their own tab.

Settings ▸ Object studio got the system list — search, filters, views, export and trash with Undo — with how many fields and records each record type has. The record has name and description on the Data tab and the fields on the Fields tab; a new record type can start from a spreadsheet, with a preview before creating.

Settings ▸ Automations got the system list — search, filters, views, export and trash with Undo — with the gallery, waits and latest executions at the top and on/off on the row. The record has the trigger and its setup on the Data tab, conditions and actions in tabs, and the dry-run in the header. Tenkai’s draft opens straight on the record.

Settings ▸ Tenkai context became a panel: knowledge items in the system list — search, filters, views and export — and in a record with the content; at the top, the usage of the limits and, collapsed, the preview, capabilities, external sources, usage log and verified answers.

Settings ▸ Groups and access got the system list for groups — search, views, columns and export — with people and links at the top, and a record for each group with the Screens and permissions (one click per verb, saved immediately), BI panels and Restricted to the group tabs. The usual locks remain.

Finance ▸ Financial approvals got the system list — search, filters, views and export, opening on pending — and a record for each approval with the Decide button in the header. The e-mail link opens the record directly.

Finance ▸ Partner balance got the system list for the statement — search, filters by partner, type and origin, views and export — with each partner’s balance at the top and debit and commission from the bar.

Finance ▸ Acquirer reconciliation got the system list for statement sales — search, filters, views and export — with the indicators at the top (click to narrow) and the CSV import right below. The divergent-fee alert now opens the list on the divergent ones.

Finance ▸ Center structure now lives in the profit centers list: the tree sits in a collapsible block at the top, with move, make root, visibility and type on each node, and CAPEX, allocation and tree import on the bar — together with the list’s search, filters and export.

Finance ▸ Connected accounts got the system list — search, filters, views and export — with the consent warnings at the top, Sync and Revoke on each row, and Link connection in its own record that searches the item’s accounts for you to choose.

Finance ▸ Flow by nature got, below the matrix, the system list with the bills due in the month — search, filters by nature, center and status, views and export — and each row opens the transaction record. Changing the month in the matrix updates both.

Finance ▸ Profitability now uses the system list for contracts — search, views, columns and export — with the profitability filters in the filter panel and the analysis, cards and sections by customer, partner, project and employee at the top. Each contract opens its record.

Your account’s datasets got the standard list (search, filters, saved views, export) and the standard form: source, fields and name in one place, and Save stores the dataset with its fields at once. Delete deactivates — panels already using the dataset keep working.

The BI panel builder got the header and shortcuts of the other forms — Save (Ctrl+S), Save and close, Duplicate, move between panels — and the layout, filters and history became tabs. Delete sends the panel to the trash, with Undo.

Partners’ OEM profiles got the standard list (search, filters, saved views, export) and the standard form, with a unique partner code per profile. Linking a tenant to the partner stays at the top of the list; delete deactivates the profile.

A/B tests got the standard list (search, filters, saved views, export and trash with Undo) and the standard form. The power calculation sits in the form header, and the sequential test runs from the form or from each row’s ⋮.

The group chain cockpit keeps the per-link numbers and the transfers on top and gained, below, the standard list of links — each company selected at the top with input, output, yield, revenue, cost and margin — with search, columns, saved views and export.

The file connector keeps the upload and the batch review on top and gained, below, the standard list of imported batches — with search, filter by record type and status, views and export. Any old batch reopens in the review from the row’s ⋮.

The chart of accounts got the standard list (search, filters by type, nature and Fleuriet class, views and export) and the standard form to adjust an account. "Make it the company chart" stays on the list bar, and accounts with entries remain protected.

E-mail campaigns got the standard list (search, filters by audience and status, views, export and trash) and the standard form, with the "List and send" tab: build the list, send a test, launch and see each recipient.

The tender radar keeps the figures and "Collect now" on top and shows tenders in the standard list (search, filters by status and state, views, export), with turn into opportunity and discard in each row’s ⋮. The criteria got their own list and form, with trash.

The technographic radar keeps the gate, the scan and the per-product cards on top and shows signal leads in the standard list (search, filters by status and state, views, export), with import, enrich and discard in each row’s ⋮. Products and signals got their own list and form, with the Tenkai suggestion.

Booking links got the standard list (search, filters by host and format, views, export and trash) and the standard form, with the "Link and preview" and "Booked meetings" tabs. Meetings from all links stay at the top of the list, with cancel.

The ICP keeps the portrait, the axes and the calculation memo on top and shows the ranking of scored leads in the standard list — best fit first, with search, columns, saved views and export of the whole set. The lead’s name opens its form.

The proposal opens in the standard form — Save (Ctrl+S), Save and close, move between proposals, history — with the items on their own tab, edited through the dialog. The 3-option mode, value-based pricing, sending, new version and signature stay where you look for them.

The record types your company creates in the Object Studio got the standard list — search in the content, columns, views, export of the whole set and trash with Undo — and the standard form, with the object’s fields and Save (Ctrl+S).

External factors got the standard list — search, category filter, views, export and trash with Undo — with urgency and balance on top, and the standard form. "Send to SWOT" is in the row’s ⋮ and in the form header.

Information topics got the standard list, sorted by the largest gap, with blind spots on top; key questions got their own list and form, with the question-of-the-day rotation in the row’s ⋮.

The indicator cockpit got the standard header — arrows and search between indicators, activity trail, Delete with trash — and the follow-up in tabs: series and calculation, calculation run, FCA and actions (new action in a dialog) and Tenkai analyses.

Saved reports got the standard list (search, columns, views, export and trash with Undo) and the standard form, with name and schedule on top and the builder on the Build tab. Before, saving a reopened report created a copy; now it saves the report itself, and copying is Duplicate.

Segments got the standard list (search, columns, views, export and trash with Undo) and the standard form; the growth × margin matrix and the customers still without a segment remain above the list.

The period’s schedule got the standard list — search, columns, views and export — with View and Generate the period on top and transmit and mark as paid in the row’s ⋮. Electronic powers of attorney got their own list and form, with the validity coloured (expired or expiring within 30 days).

Document management got the standard list — the four numbers on top, search, category and status filters, views, export and trash with Undo — and the standard form, with the Versions tab and Archive in the header. Global search (F4) opens the document straight in its form.

Tenkai’s scheduled questions got the standard list — only yours, with the three numbers on top and send now and on/off in the row’s ⋮ — and the standard form. Delete now goes to the trash, with Undo.

Policies got the standard list (search, subject filter, views, export and trash with Undo) and the standard form, with the Versions, Clauses and Simulate tabs. A new policy is still born with version 1 in force.

Agent designs got the standard list (search, columns, views, export and trash with Undo) and the builder moved to the standard form, with the steps in tabs: request, powers, rehearsal and versions. A design that already created an agent does not go to the trash.

Cases got the standard list — client, open deadlines and next deadline per row, filters, views, export and trash with Undo, close in the ⋮ — and the standard case form, with finance, work, progress, parties and documents in tabs.

The board got the standard list — only open deadlines, by date, with the band coloured, "only mine" on top and fulfil/cancel in the ⋮ with the reason in a dialog — and the standard deadline form, with the hearing time.

Payroll periods got the standard list (open and accrue on top) and the standard month form, with employees in a tab, events and the contractor’s invoice in the usual dialog, and close/reopen, partner and eSocial in the header.

Profit-sharing programs got the standard list and the standard form, with the goal basket and participants in tabs (added through a dialog) and the calculation — accrue in the P&L and pay through payroll — in the last tab.

Time entries got the standard list, filtered by employee and month with the month’s numbers on top, and the standard day form with the four punches — hours are still calculated from the schedule.

Wiki pages got the standard list (search in content, views, export and trash with Undo, "New SOP" in the bar) and the standard form, with markdown and preview side by side and the Versions tab.

The root-cause investigation got the standard header, with the problem always in view and the why-tree, the 5W2H plan and the investigation’s plans in tabs; Save (Ctrl+S) stores the plan with its lines.

Session packages got the standard list — balance per row, use and view uses in the ⋮ — and the standard form, with "use session" in the header and the Uses tab.

In the SAML, OAuth, MCP, sandbox and sensitive-field settings, in diagnostics, batch translation and the account view, section titles now have the same size and colour as the rest of the platform, in both light and dark themes.

The contract form, the requests kanban, the squad room in TV mode, resources, performance review, the operations cockpit and the printed POS packing slip now follow the single platform look: they look the same as before, and the dark theme applies equally on these screens.

After an update, the first person to open Home waited more than 20 seconds for the lower cards. Now the system prepares that path on its own right after starting, and the first visit is as fast as the next ones.

Ask "which fields did we create in Customers?" or "how many customers by Cost center?" and Tenkai answers even when the AI is down. When the field is sensitive, does not exist or has not been created yet, it tells you why instead of "no data found".

In the analytics API and the MCP, without a column list you get only the dataset columns; fields created by the company come when requested by name. A sensitive field follows the screen rule: without "View Values" it is left out and cannot filter or group either.

In quotes, sales orders and inventory counts, the item is edited from the pencil on its row, in a window with all its fields: each supplier's price, the order line with variant, unit, warehouse, lot and price, the payment method and the count by size and color. The grid shows the result and the rules are the same.

Notices, error and validation messages, the Home radar and next actions, the guided plan, form section titles, status options in lists, chart months, due-date ranges and Tenkai's answers now come out in the language you chose — not just the screen labels.

The roll list gained the Company, Order and Item columns and the Reprint label and Cancel actions. Cancel asks for a reason and deletes nothing: the roll stays cancelled, out of the balance, with who cancelled it and when. Ask Tenkai "which rolls were cancelled?".

In dozens of lists the search box filtered nothing. Now every list searches by the fields that identify the record — name, description, title, number, code, reference — and, when the main column is another record (the user, the item, the partner), by its name. In versatility, the person’s name also finds the row.

In the scenario levers tab, the row pencil opens the same dialog to fix type, value or dates, without removing and recreating. The table shows the lever name in your language, not the code.

The main numbers show up first and the supporting cards (what needs you, checklist, discovery, your role's home, exceptions and the next step) arrive right after, without freezing the screen.

Status labels (Open, Draft, Completed…), on-screen notices, the comparison with the previous month in finance and the closing narrative now come out in the language you chose. We also fixed translated texts that had Portuguese words in the middle.

On more than 150 dashboards and tools, the title repeated inside the page is gone: the screen name stays at the top, the same as in the menu, leaving more room for the content. Exported files now carry the screen name.

In knitting, spinning and apparel, opportunities and the pipeline show "Monthly value" instead of MRR (which belongs to subscription sellers); yarn cost separates the target markup, on cost, from the margin on price; and the collection plan separates the planned line from the piece sold.

A company field marked required will not let the form save empty — before, it only showed the asterisk. It also applies when editing an old record.

In the form Preferences and the list column gear, each person shows or hides the company fields they do not use. The administrator decides whether the field starts in the list.

In the P&L, cash flow, statement, live margin, BI Explore and other queries, the filter sits in the standard top bar: what you typed is no longer lost when the screen refreshes.

Blend bales, investment assets and income, entry allocation, scenario levers, quote items and dispatch lines are now added and edited through a dialog, as on the product record.

Lots, contracts, receipts and purchasing now say "cotton lint" — the term of the CEPEA/ESALQ index and of the market. Searching "lint" still finds the screen.

The energy negotiation in Commodities gained contracted demand, flexibility, modality (free or captive) and submarket — what the energy cockpit needs to warn of overrun and settlement outside flexibility.

In financial categories, the new “Factory overhead” separates factory rent, production energy and maintenance from administrative expenses: the average of these categories becomes the overhead of the cost per minute.

On the phone, the seamstress scoreboard shows the bonus already secured this month under the current incentive plan.

In cell balancing, anyone with an absence, sick note or holiday recorded for today is taken out of the people count, and the screen says how many are out.

Cell balancing uses people’s actual minutes (with 20 or more records) and suggests who to put on the bottleneck, with the estimated gain in pieces per day.

When opening a shipment to a subcontractor with an expired or missing document, Tenka asks for the manager’s confirmation — or blocks it if the parameter is on.

In phone inspection, check the measurement against the work order’s tech-sheet chart: outside tolerance becomes a “measurement” defect and the check is recorded in the inspection.

When production records add up to more yarn than the lint in closed laydowns (yield above 100%), Yarn cost uses the benchmark yield and tells you what to check, instead of suggesting an unrealistic price per kg.

The Financial health screen — with the household’s perceived well-being next to the score — and the well-being questionnaire on the phone are now part of the Finance module and included in the Family plan.

The yarn cost gained the lint ±10% × dollar ±10% matrix with the margin in each combination, the dollar that wipes out the margin and the non-creditable tax left in each kg today and under IBS/CBS, by the percentages your accountant provides.

The comex process gained the LI date, the FX closing date and the drawback grant, and shows the whole timeline. In the anti-dumping catalogue a row can be suspended (public interest), with reason and review date — it stays visible and does not enter the import cost.

In the collection plan, when the planned mix goes above 1.5 times the sales target, the plan card warns with the mix value, the ratio and the target — a sign that the target is too low or the mix is too large.

In Settings ▸ Artificial Intelligence, in Tenkai Usage and in the Library, the texts that still showed in Portuguese (months, period, totals, key modes, subjects) now appear in the reader’s language. And the reason prompt of "View data" now says which company you are entering.

Labels, card titles, headers and helper texts written directly on the screen still showed in Portuguese for anyone who chose another language — about 1,800 snippets on more than 300 screens, including the customer portal, mobile and the password screens. They now appear in the reader’s language. So do the menu axis subtitles and the top search.

The rep checks what is available for any article by warehouse, before and during the visit, without choosing a customer. The order placed in the app — including one saved offline — goes to the ERP after rechecking stock and credit.

The Tenka app is ready for Google Play and the App Store through the platform account: a single app that dresses in each company’s brand at login, with phone notices on the iPhone too. Publishing depends on the platform’s developer account.

The anchor partner also sends the portfolio invite via WhatsApp, with the message ready, and resends at once the invites unanswered for 7 days. In the bulk invite you can state each account’s sales rep, and the portfolio filters by sales rep.

With the order written to the ERP and the charge in the ERP, Tenka invoicing does not create another receivable: the bill is created in the ERP and shows here through the finance read. The choice lives in the parameter Portal: payment method for online purchases.

Saving the parameters screen stores only what you changed; the history no longer fills with dozens of default-value rows and your change shows at the top. PORTAL.PAGAMENTO and ERP.ESTOQUE_SEM_SALDO became option lists.

At the knitting mill, the map now shows the numbers of the same group’s spinning mill (bales, lab reports, blends) without switching companies; the Sales reps box counts the registered reps.

Every app screen has the "?" button with the same help as the computer, and screens with a tour invite you to explore them on the first visit. App colours now come from the same system tokens.

The tax reform calculation now adds up the IBS and CBS shown on the month's authorized NF-e and deducts what was shown on the purchase invoices you recorded. Items with zero rate or reductions pay what the law says, and credit larger than the debit becomes a credit balance for the next month. While the company does not issue invoices with these taxes shown, the estimate from revenue remains — now with the purchase credit.

On the driver's phone, without network, each stop's delivery now also keeps the photo and the recipient's signature. Everything goes up together when the connection returns, and the proof stays on the shipment as if it had been done online.

In the IBS and CBS calculation, a purchase credit counts as you pay the supplier, as the law requires; what is still unpaid is shown separately and does not offset. When the credit exceeds the month tax, the surplus becomes a balance and offsets the next month. And IBS credit offsets only IBS, CBS credit only CBS.

In forms, the date can now be typed (01/10/2024) or picked from the calendar. If part of the year is missing, the field warns you right away — nothing is saved without a date.

Whoever creates a family account sees only what they use at home — budget, accounts, cards, goals, income tax — and not the business screens. "Show all" is still one click away.

In the item’s textile attributes, write the composition as on the label: "100% cotton", "96% cotton, 4% elastane" or "cotton 60% / polyester 40%". Tenka organizes it and still checks that it adds up to 100%.

When you send to the trash a record others use — the account that pays the card, the person with entries, the category with a budget — the notice says how many entries, cards and goals were linked to it. A mistake? Undo is right there. And removing someone from an access group now asks for confirmation.

The apparel maker opens Tenka and reads collection, tech pack and sewing contractor — not contract and hours; the first steps tick when the item, the production order and the order are actually created; the customer record hides license and subscription tabs for those who sell garments. The family sees "Household documents" with personal documents, "People and groups in the household" and access examples like "Kids".

The 30-second survey no longer shows up for newcomers or on top of a form being filled in; and closing it with the X counts as "later" — it doesn’t come back at every login.

In bulk payment you can type the date or mark each item paid on its own due date — the right way to enter history; if the date is more than 60 days from the due date, Tenka warns you. A goal past its deadline says so and how much is left, instead of asking for an impossible installment. The family’s bell alerts no longer talk about margin and break-even, compare the month that has closed and show percentages properly. The 13th salary has its own category and column in the family income tax report.

In a family account, the phone home and the thumb bar show what the household uses on the go: log an expense, envelopes, statements, what’s coming, goals and ask Tenkai — no time clock, hours or payslip.

Choosing the tech pack fills the item to produce, and the order won’t accept an item different from the tech pack’s. Completing the order with a step still open is refused (the message says which), and the batch cost shows in your currency format.

A business account now starts with the basic financial categories of its industry (for apparel: raw material, trims, sewing contractor service, payroll, rent, taxes, freight…), so the first bill already has a place to go. And an item with the same name as one already registered is refused — sizes and colors go in the item’s grid, not in repeated items.

In a Family account, Home no longer shows tickets, projects, business maturity or modules to "unlock". The strip became "The household today", with what came in this month, the payer card uses that voice, and the first step "Add your team" goes to Access — so each person living in the house records their own spending.

Manual movements, transfers, stocktaking ("Count by grid"), returns, exchanges and the POS now state which size and colour moved. The POS finds the piece by the tag’s SKU or EAN and warns when that variant is out of stock. Stock per variant now counts adjustments and transfers.

The shipping hub, delivery manifests and the fleet moved to the Sales module, next to shipping. Anyone already using them still sees them; the menu is now in one place.

The family’s homes and cars have what they are worth today, what is still owed and who owns them. Net worth uses market value and subtracts the financing; the form no longer asks for depreciation.

The maturity panel on Home now measures what your line of business does: the household by accounts, people, entries, budget and rules; apparel by spec sheets, sizes, orders, contractors, sales orders and shipping.

"My pieces" now shows today’s pieces, how much of the daily target that is, what the production is worth and the pieces of the last five days. The target comes from the person’s record or the cell’s target divided by its people.

The sewing bundle ticket code is now read by the phone camera, in "My pieces" and on the shop floor: the bundle quantity is recorded by itself on the step in progress.

A style with a size grid opens size × colour with "spread by curve"; the portfolio shows who bought this month, who is cooling off and who is near you; picking the customer shows open, overdue, credit limit and last purchase; and without internet the order is written down and uploads by itself when the network returns.

Press and hold the installed Tenka icon: in apparel, Log pieces, I stopped and Scan bundle; at home, I spent and How much I have.

On invoice entry, the invoice unit is matched to the item record; when it does not match, the screen asks for the equivalent before posting. A box of 12 is received as 12 units, at the cost per unit.

The kit cost is recalculated whenever a component's cost changes, and it is what appears in the order margin, in the price-list update by cost and in the item valuation.

Creating a new account makes far fewer trips to the database, and the returns list no longer loads every order and customer just to show each one's name — in large accounts it opens in a fraction of the time.

The month’s spending now shows how much went to essentials, necessities and extras, and the budget warns when fixed costs exceed 70% of income. The household’s default categories come already marked.

If you sell by the box, bale or gallon, the NF-e now carries both units: the one sold (2 boxes of 12) and the taxable one, the item's primary unit (24 units), each with its price. And the invoice sent is exactly the one that was built, even if the order changes later.

A hired digital employee works without another switch: the "digital employees" parameter starts on. To stop them, turn it off in Parameters › Tenkai; actions that affect a customer or supplier still start off, one by one.

Home used to open with a grey screen and only show the numbers a few seconds later. It now opens in one go, numbers included — and the Overview spreads the cards over balanced rows, with no one or two left alone at the bottom.

At the POS, with the customer chosen, the Customer credit method shows how much they have and uses what expires first; if the sale fails, the credit comes back, and above the balance the sale is refused. An offline sale with voucher, rewards or credit is now checked and deducted when it reaches the server.

The packing list got the standard list (search, status filter, views, export and trash) and opens as a document, with the lines and the closing in a tab. The number is generated when left blank and each line shows the item name. A closed packing list cannot go to the trash: reopen it with a reason first.

In the shipping center the Melhor Envio label now goes all the way: quote, buy, print and reprint, follow tracking (through Melhor Envio’s automatic notice and every 30 minutes) and cancel — the amount goes back to your wallet and the shipment returns to ready. If the internet drops mid-purchase, Tenka finishes by itself without buying another label; if the balance runs short, it warns you and the Finish label button picks up where it stopped. Sandbox or production is chosen in the integration.

The ride ordered through Lalamove is now followed by Lalamove’s own automatic notice (driver on the way, picked up, delivered, cancelled) and can be cancelled from inside the shipping center while Lalamove allows it. The bell button registers the notice address at Lalamove for you.

With the notifications address registered in your Mercado Livre app, a paid order enters Tenka right away (the search every 30 minutes stays as a safety net), the Mercado Envios label is downloaded and attached as soon as the shipment is ready, and shipped, delivered or not delivered update the shipment. On the channel screen, the Test connection button checks the authorization.

Order, POS, sales rep, portal and consignment now look up the piece price valid on the document date; price list, promotion and discount authority still apply on top. The item record gains the Product group field, which is what links the piece to the group price.

The menu, the hub and the top path (for example, in the Household cash flow) said "Receive", a business word. In the Family edition the area is now called "Household money", with the question "How is the household money doing — will it run short?", in your language.

Invoiced sales orders showed a zero fulfilled amount. Now fulfilled is the invoiced amount, the list shows the invoice number with a link and, when the order was invoiced in parts, "+N" opens every invoice. In the order, the Invoices tab shows total, fulfilled and what is left to invoice.

Accounts with no payment terms registered saw the field empty on the order. Now they get the default terms (Cash, 30 days, 30/60, 30/60/90, Down payment + 30/60). Each order item also shows the warehouse it ships from and accepts the lot.

On the sales order, each item chooses which warehouse it ships from (empty = the order's): the reservation marks that warehouse's stock, shipping deducts from it and the line shows how much is available there.

Paying the order with a gift voucher or cashback now deducts the balance, just like at the POS: confirming checks it covers, invoicing debits it (and the receivable for that part is created settled) and a return gives it back. The Payment tab also sells gift vouchers to the order's customer.

On the sales order, Pix, cash and debit card have "Received in account": with the account chosen, invoicing creates the receivable already settled there, with no manual settlement in finance. Deferred terms stay open.

In the bill of materials, the shipping manifest and the price per piece, column and form field names now appear in the language you chose — before, only the list options were translated. If your company renamed a field, the name it gave still applies.

The apparel demo account opens every screen with examples that fit together: production process, fabric inspection, kits, sales reps, consignment, packing lists, gift cards, Block K, CRM and the rest. Loading the example again only fills what is missing — nothing is duplicated.

The Household forecast is now called Household cash flow and shows each month's result (what comes in minus what goes out), the running ending balance and the period total. For the current month you see what already came in and went out of the accounts next to what is still to come — every bill you pay updates the projection.

The Customer credit method now deducts the balance the store owes the customer (exchanges, returns as credit and advance payments), starting with what expires first, and the receivable for that part is created settled. A sales return can come back as customer credit, and the customer record shows the credit and records advance payments.

In the pocket app, Tenkai gained the calendar button with the days you talked — resume a day or delete just that one. Each answer shows where it came from (verified without AI, facts written by AI, or raw facts), and Clear now asks first, because it deletes every day.

Whoever creates the account as a family gets its own Academy trail: start with the accounts, the card is an account that closes once a month, recurrence is a rule, and the month's cash answers the question that matters. Four short lessons, in the order a household needs them.

The Household budget tool answers with the limit, the spending and what is left in each envelope, and with the month cash (have, in, out, left). It accepts a window ("this month", "next month", "this quarter") and a category ("on groceries"). Every answer leads to the screen of the right month.

Recurring rules, credit card, investments and net worth: the contextual help articles of these screens now have their body translated into the ten languages, not just the title. Change the language in your profile and the help changes with it — in the side panel, in the Help Center and in search.

On the phone, paid by card, say how many installments: a R$ 1,200 purchase in 6× becomes six R$ 200 expenses, each in its own statement. The month statement shows only that month installment, and the forecast already sees the next ones.

Three days before and on the due date, each bill to pay becomes a notice in the bell and on the phone (and on WhatsApp, if the household turns it on). The receipt photo taken in "I spent something" stays attached to the entry as proof.

Own house, land and cars go in Finance ▸ Properties and assets, and holdings in companies (the quotas, with the percentage) go in Investments. Net worth adds everything, subtracts financing and card statements, and each line leads to the screen the number comes from.

When fetching the accounts of a connection, the credit account can be linked to the registered card and the investment account to the investment — no identifier typing. The investment already receives the position the bank reported.

A family account that loads the sample data gets the whole household ready: two families in the same cash, people and a dependent, cars, rented properties with contracts, a card with an installment purchase, a split health plan, envelopes (one overspent), goals, a categorization rule, investments with a company holding and assets. Fictitious names; "Remove samples" takes everything out.

A ticket description, e-mail or customer name carrying an "order" for the AI now enters as data, never as an instruction. If the wording tries to add a link outside the source, ask for a password or send something away, the answer falls back to the raw facts, with source.

The "See amounts" mask only covered R$. It now hides dollars, euros, pesos, yen and currency codes in every Tenkai answer, e-mail and share.

Screen reader users hear "asking", "answer ready" or "not possible". Opening the chat moves focus to the field; closing returns focus to where you were; Esc closes. Answer buttons are always visible and larger.

The waiting bubble shows how long the question has been running, how long it usually takes in your account and your position in the queue. Once started, there is "Stop"; when it fails, there is "Try again" without retyping.

Chips, waiting messages, refusals and the wording of the answer follow the user's (or company's) language in the platform's ten languages — before, only Spanish and English had their own wording.

A badge on the bubble shows whether the answer is verified without AI, has facts plus AI wording, stayed on raw facts because the wording was discarded, or the AI was unavailable. The screen reader reads the badge before the text.

Ask "how does bank reconciliation work?", "what changed in the latest version?" or "is the collections agent on?": Tenkai reads the written help, the release notes and the account settings (secrets come out masked). And when the AI is unavailable, it still finds the right tool from the words of the question instead of answering "not found" for something it knows.

Melhoria. Toda alteração de permissão de perfil (ver, incluir, alterar, excluir por screen) entra na auditoria de eventos com o antes e o depois, quem mudou e quando. Permissão é a configuração mais sensível da platform — mudar sem trilha era o risco invisível.

Três perguntas novas que o Tenkai passa a responder com o dado: os leads ordenados pela aderência ao cliente ideal, as empresas que existem num setor e região na base da Receita, e quantos visitantes o chat do site atendeu no período (e quantos viraram lead). Cada resposta leva à tela que a formou.

Quem usa o Tenka em inglês via 18/09/2026 onde esperava 09/18/2026, e em japonês lia a data ao contrário — sem nenhum aviso. Agora dia, mês, hora e o nome do dia da semana saem no formato do idioma escolhido (o seu, o da empresa ou o da conta, nessa ordem), em telas, painéis e exportações.

Sobraram, depois da onda anterior, 526 pedaços de frase cravados em português — "de", "em", "x de y", "há N dias" — que apareciam no meio de uma tela em francês ou árabe. Todos viraram frases inteiras traduzidas nos dez idiomas, inclusive o "1–10 de 100" do rodapé de 63 listas. Nenhuma tela do sistema tem mais texto fixo em português.

O texto que a plataforma guarda como DADO — estas notas, as opções de um campo de seleção, as perguntas do Pulse e o catálogo de ferramentas dos agentes — saía sempre em português, mesmo para quem escolheu outro idioma. Agora passa pela tradução da plataforma e sai no idioma do leitor; quando a tradução ainda não existe, sai no original, nunca em branco.

Em Financeiro › Renegociações, a lista passou a ser a mesma de todos os cadastros — busca, filtros no painel lateral, export do conjunto inteiro, preferências de coluna e link que guarda o recorte. Clicar num acordo abre a ficha dele: valores, parcelas, títulos originais, títulos novos e memória de cálculo, com anterior/próximo e favorito. O botão Cancelar continua onde cabe (até a assinatura) e quem já cancelava continua podendo.

Em Suprimentos › NF-e de saída, a lista passou a ser a mesma de todos os cadastros — busca por número, chave ou destinatário, filtros no painel lateral (situação, modelo, ambiente, série, emissão), export do conjunto inteiro e link que guarda o recorte. Clicar numa nota abre a ficha dela: o que falta para emitir, itens, trilha e documento, com Transmitir, Consultar situação e Cancelar no cabeçalho. O aviso de ambiente e a inutilização de faixa continuam na lista, porque são da empresa e não de uma nota.

Em CRM › Cadências, a lista passou a ser a mesma de todos os cadastros — busca, filtros (tipo, ativa), export, preferências de coluna e lixeira com Desfazer. Clicar numa cadência abre a ficha: cabeçalho e gatilho na aba Dados, a régua de passos na aba própria, com anterior/próximo e favorito. O painel de execuções (pausar, retomar, interromper, histórico) continua na lista, porque é da empresa e não de uma régua.

Em Simulação › Cenários, a lista passou a ser a mesma de todos os cadastros — busca, filtros (tipo, situação, investimento, confidencial), export, preferências de coluna e lixeira com Desfazer. Clicar num cenário abre o cockpit em página própria, com endereço para compartilhar, favorito e anterior/próximo: faixa de resultado, alavancas, sensibilidade, DRE e caixa projetados e o mês a mês. Criar um cenário e comparar até quatro continuam na lista.

As fichas de contrato de tesouraria, cotação, devolução, entrada de NF-e, expedição e pedido de venda ganharam a explicação do que fazem e de como o ciclo delas anda (o "Ajuda desta tela" abria vazio nelas). Toda tela do sistema passou a ter descrição, a pergunta que ela responde e os nomes pelos quais a equipe a chama — é o que o Tenkai usa para levar você ao lugar certo quando pergunta "onde faço isso?".

No construtor de painéis, cada card ou gráfico pode ser restrito a alguns grupos — a margem para a diretoria e o volume para a operação, no mesmo painel. Também é possível criar regras de linha por grupo ou para todos ("responsável = quem está olhando"), que valem para o painel, o Explorer, a API, o MCP e as respostas do Tenkai. Os indicadores estratégicos ganharam a aba "Quem vê".

Pergunta curta vai para o modelo mais barato entre os que a sua conta habilitou; redação de documento vai para o mais forte; o resto fica no padrão — sem você configurar nada (e dá para desligar ou cravar os modelos em Parâmetros). O consumo passou a aparecer em créditos por interação (1 rota, 2 pergunta, 5 análise, 20 documento), e Configurações ▸ IA ganhou o placar "economia do roteamento": quanto a conta deixou de gastar no mês.

Em Configurações ▸ Acessos, cada grupo lista os componentes de painel e os indicadores restritos a ele. O painel ganhou "atualizar agora" ao lado do carimbo de hora. A API analítica aceita pagina e tamanho. O alerta por desvio do BI passou a cair na caixa de entrada dos agentes. E a regra de linha do seu grupo vale também nas perguntas ao Tenkai sobre as mesmas entidades.

New. Every row in the grid now has a comment thread: whoever fills it in explains the assumption right there, whoever approves asks right there — and the discussion stays recorded alongside the number, instead of getting lost in a separate email. A comment can't be edited or deleted by someone else: conversation is a record, and the author can at most remove what they themselves wrote.

Novo. "Tem algo estranho nos lançamentos?" agora tem resposta: valores muito acima da faixa histórica da própria natureza e duplicidades prováveis (mesma contraparte, mesmo valor, dias próximos) — pelas regras declaradas na própria resposta, sem caixa-preta. Lançamentos intercompany marcados ficam de fora: consolidação funcionando não é anomalia.

Novo. Frente de caixa com abertura, carrinho por item (nome ou código de barras), sangria, suprimento e fechamento com diferença declarada. O que os outros vendem como "integração com o ERP", aqui não existe: a venda É um recebimento baixado na mesma base, no mesmo segundo. Emissão de NFC-e chega junto do emissor fiscal.

Trocar o idioma deixou de mudar só a moldura. O nome e a descrição de todas as telas e o título da ajuda de cada uma passaram a existir em inglês, espanhol (e a variante do México), francês, árabe, bengali, híndi, japonês, russo e chinês — são mais de 50 mil textos gravados. Ainda estamos traduzindo o corpo dos artigos de ajuda, então ele pode aparecer em português por enquanto: quando a tradução de um texto não existe, o sistema mostra o original em vez de deixar a tela vazia. Em Diagnóstico ▸ Cobertura de tradução você vê quanto já está pronto em cada idioma.

This very screen you are reading was the last big island of Portuguese inside the platform: the whole version history — 562 titles and 712 descriptions — existed only in Portuguese, for anyone reading in any language. Now it exists in English, Spanish (and the Mexican variant), French, Arabic, Bengali, Hindi, Japanese, Russian and Chinese as well. Switching language now changes what is written here, not just the frame around it. The same rule as always still holds: when a text's translation does not exist yet, the system shows the original instead of leaving the screen empty. Under Diagnostics ▸ Translation coverage you can see how much is already done in each language — the body of the help articles is the front that is still under way.

What was missing was the text you read BEFORE opening any screen: the six axes (Know, Get paid, Sell, Improve, Deliver, Grow), the name of each section inside them — "The funnel", "Cash", "Hours and capacity" — and the groups on the Registers page. All of that came out in Portuguese even with the language switched. Now it comes out translated into the ten languages, along with the question that opens each axis ("Where does my next customer come from?") and the line that describes it. That was 61 labels and 12 sentences. The translation path already existed and was already wired — what was missing was the content, and that was precisely the part that could not throw an error: the screen showed the original and it looked as though the translation had simply not reached that corner.

Até esta versão a coluna de SLA respondia "vencido" ou "no prazo" — e quem precisava saber se dava tempo de atender antes do almoço tinha de fazer a conta de cabeça. Agora ela mostra o tempo restante: "6h restantes", "em risco · 40min", "vencido há 3h". A conta é feita em horas de EXPEDIENTE da sua empresa, não em horas corridas: um chamado aberto sexta às 17h com prazo de 4 horas vence segunda às 11h, e não no domingo de madrugada. O horário de trabalho e os feriados saem da configuração da sua empresa, e não mais de um padrão fixo igual para todo mundo.

Mudança de status, troca de responsável, pausa, retomada e justificativa de atraso agora aparecem no histórico do chamado dentro do portal. Antes o cliente abria o chamado e via apenas "aberto pelo portal", sem nenhum sinal de que o trabalho estava acontecendo — e ligava para perguntar. Anotações internas da equipe continuam internas.

O formulário de abertura ficou mais direto: as categorias mostradas ao cliente passam a ser só as que você marcou como visíveis no cadastro de tipos, e o campo de cópia por e-mail virou uma opção que cada empresa liga ou desliga. A lista de chamados ganhou o filtro de 15 dias e os botões do relatório de horas. E, se o cliente abre um chamado fora do horário de atendimento, ele confirma antes — ciente de que as horas fora do expediente seguem a regra do contrato dele, e essa confirmação fica registrada no chamado.

A lista de atendimentos recentes era o bloco mais consultado do painel e vivia espremida em meia largura, ao lado dos contratos, com cada linha quebrando em duas. Passou para baixo, em largura total.

Pausar depende de existir um status que signifique "o relógio para aqui". Quem nunca criou um desses não tinha como usar o recurso — o botão existia e não levava o chamado a lugar nenhum. Agora toda conta que ainda não tinha um recebe o status "Aguardando cliente", já marcado para congelar o SLA, com a cor de espera. Ele entra no fim da sua lista de status e pode ser renomeado, reordenado ou desativado como qualquer outro; se você já tinha um status de espera configurado, nada muda para você.

A tela do chamado dizia o título, o tipo e o prazo, mas não dizia o cliente nem a pessoa que abriu — justamente o que se procura primeiro ao pegar um chamado que não é seu. Agora os dois aparecem no topo, na Identificação. "Aberto por" é somente leitura, porque a origem é fato histórico; para trocar o cliente continue usando o campo da aba Contexto, que é o único que ajusta contrato, produto e pack junto.

A separação entre Chamados e Demandas olha a marca "É chamado" do tipo. A primeira leva reconhecia suporte, incidente e atendimento — e deixava de fora justamente "Bug" e "Erro", que são a maioria do que se abre no dia a dia. Eles entraram. Continua valendo o mesmo de sempre: a marca é sua, e dois cliques no cadastro de tipos incluem ou tiram qualquer um.